A Matter of Fax

This was my first order with A Matter of Fax & I am extremely satisfied! I found the printer I wanted at a very competitive price & it was delivered quickly.

 I would shop here again

On 11-26-08 I ordered 2 boxes of Xerox Toner (106R445) for our church. They arrived on 12-04-08. Pretty good delivery time for the fact that we are located in WA state on the Pacific Ocean.

Comment not a complaint: this time I did not receive an email with a shipping tracking number or date of estimated arrival. Our office has limited office hours and I like to have someone here when our order is expected. This time, too, had a surprise - the price was much lower. Awesome for a small church's budget.

Judy

 I would not shop here again

I am a very small business owner and pricing is key for me. Your pricing on the toner for my Xerox 6350 and 8560 pinters I use is excellent. The best I could find and trust me I spend a lot of time looking. My only small confusion was in placing the order. Because the display graphic was oem I thought that on 2 of my purchases that was what I was buying versus compatible. But to your credit I received a call from a representative verifying that the order was what I intended, which it was not. Things were quickly corrected and saved me much frustration. That means a lot and you can bet I'll be back. Thank you.

 I would shop here again

I was impressed and will be returning to your site in the future for other items as well. I was nice to find a place to order these cartriges at a good price with great service. Everything went as promissed and was very easy.


 I would shop here again

Super fast delivery, best price on-line that I could find, great packaging, item will make a great Christmas gift. I contacted their on-line Customer Support and was able tp print an invoice and track my package. Would buy from this site again.

 I would shop here again

GREAT PRICES AND SERVICE. I HAVE ORDERED FROM A MATTER OF FAX FOR A COUPLE YEARS NOW. NEVER BEEN DISAPPOINTED. VERY FAST ORDER ARRIVAL DUE TO THEIR MULTIPLE SHIPPING LOCATIONS. I HIGHLY RECOMMEND FOR ONLINE VENDOR. CARL HAGGLUND GENERAL AIRCRAFT SERVICES,LLC PENDLETON OREGON

 I would shop here again

When I began to wade into the world of video projections screens, I had no idea that I would have so many options-  everything from size, price, shipping, and many others.  I found the "A Matter Of Fax" website easy to navigate and understand.  Everything was straight-forward and I couldn't believe how good the price was.  The item came sooner than I expected and was a great purchase for our family's media room.
Dealing with "A Matter Of Fax" was a pleasure. Your price and customer service (speed of processing and delivery) was absolutely amazing. Thanks!

 I would shop here again

I wish that I had found this vendor sooner because the last one that I tried to order from wasn't very honest. The first problem was that after two weeks form ordering, I still had not received the order; although my credit card was   Read full review...

 I would shop here again

I can't believe how bad their service is. We ordered 4 cartrages for our Ricoh printer (guess what...it won't work if one is empty). We placed the order as soon as the warning on the machine appeared. To cover ourselves, we ordered one cartrage of each   Read full review...

 I would not shop here again

I would never order from this company again...I order OEM HP 3500 toner as stated in their discription.  What did i get but some remanufactured crap.  I would never put it in my expensive HP printer.  So deceptive.  NEVER AGAIN.

 I would not shop here again

Great merchant! Would definitely shop with again. They have the best prices and very fast shipping, even with free shipping it was awesome. I have another vendor that I used to order toner from and no complaints other than their prices were becoming less competitive. After some research, I ran across this store and they are awesome!!! They have the best prices. My only wish is that they could charge sales tax for our company. But that's minor.

 I would shop here again

Never buy from this storeLet me tell you why: 1) I order a printer and on their website it says they have it in-stock and they will ship it within 24 hours. SO I'm like good, I'll get my printer within the week. 2) Time is about   Read full review...

 I would not shop here again

I ordered a replacement lamp for my TV through A Matter Of Fax on Tuesday 8/18. I received the confirmation back from them and the money was taken out of my account. I eagerly awaited the tracking information (it said 24-48 hours), but none came that   Read full review...

 I would not shop here again

I have only used the web-site for A Matter of Fax one time, and I think that will end up being the last time that I do. We went through the site originally, thinking that it would be easy to purchase a couple of products on there that were   Read full review...

 I would not shop here again

This store is terrible. Do not purchase anything from them. My purchase finally came after 2 weeks and the box was in bad shape with no outer box, and the UPC code had been removed. I opened it up to find a used scanner that was in less than new condition. I called customer service and arranged to return the unit for a new one. They lost my replacement order and when I finally contacted them regarding the replacement, they said they would look into it. They finally shipped one with no notice to me. I waited 5 days for the new unit to arrive, and this unit was also a returned item and was missing all the software and instructions. It will be returned ASAP and I will NEVER purchase any thing from them again. I only hope they credit my charge card for the amount of my purchase that they have had for over 30 days!

 I would not shop here again

My on line shopping experience was almost like shopping from a regular store, without the steep gas prices,long lines, and hurried sales people.
The website has everything I needed in one location. Very pleasant on line shopping.
I got my package very quickly even though I used the free standard shipping. I was pretty happy with everything.
I will absolutely shop here again.
Jeremy S.

 I would shop here again

I was impressed that I got my HP Photosmart C5280 All in One so quickly even when I chose free shipping! I would buy here again.

 I would shop here again

nice service, good price, read about the scanner i bought on a blog, checked out a video from qvc channel, bought my scanner for much less at a matter of fax

 I would shop here again

I purchased an Intellishred shredder from this merchant. I would buy from this merchant again and would definitely refer others to them. There was a small calculation error on the website, but their fast and friendly customer service department took care of the problem immediately.
I was also thoroughly impressed with their order fulfillment time. I received my order the next day even though I placed the order in the late afternoon. The product was in perfect condition when it arrived. Great merchant!


 I would shop here again

Ordered ribbon, received time cards. Completed the horrific task of return request to obtain a RMA #. I received an e-mail regarding my request and it stated I would get a followup e-mail within 24-48 hours. Three days later, e-mailed them to ask   Read full review...

 I would not shop here again

The shipping was messed up and delivered to the wrong address at first. The cs rep placed a new order for me and I received the re-order fairly quick. Thanks.

 I would shop here again

I must say I am actually VERY satisfied with A Matter Of Fax. While I do feel the website lacks a little pizzazz, it's still very navigatable, provides excellent information, and is a **FREQUENT** choice of mine when I am looking for tech products   Read full review...

 I would shop here again

This company provides no support for products purchased on their site. In addition, once this company sends out the product, they never want to see it again entirely ignoring their published 30-day return policy. Once paid, the credit card company had immense difficulty - which has still not been satisfactorily resolved - returning the purchase amount back to me for equipment that stopped working after the first 8 days.

 I would not shop here again

I was looking for a new home/office fax machine. I shopped several web sites and looked at many many reviews. I could not believe it when I stumbled across A Matter of Fax. They have great prices and excellent service.... I had never heard of this company before...I wish more people knew about them. Their Web Site is easy to navigate. They have pictures of all of their products and great prices. Everyone should shop here.

 I would shop here again

The customer service department was very helpful for me. I had a faulty projector bulb that I purchased through them, they responded back quickly and told me to send back the faulty bulb. They replaced the bulb for me with no hassles and problems. A matter of fax is a business that I have told others to use, and will continue to spread the word of their business. Their supply and selection is very extensive. I will purchase through them again.

 I would shop here again

Amazingly fast shipping!! I ordered the product on a weekend, the were options for shipping and one was free. I was in no hurry so I chose the free (slower) method. I received the email with the tracking # on Wednesday and it showed as Delivered!! In 3 business days with Free Shipping! and buy far the Lowest price on the Web. After using the Printer for a couple weeks now I am thoroughly impressed with the speed and quality of this product. Especially for the price that A Matter of Fax was selling it for. I cannot Rave about this company enough. I purchase online quite a bit and I have never come across such prompt service and at an amazing price. Thank you Thank you thank You a matter of fax!

 I would shop here again

I will never purchase anything from A Matter Of Fax again. The last two times I attempted to purchase items from them, they indicated that the shipping was free and there was no tax. I paid by PaPal and both times they added substantial shipping charges (almost 20%) to the PayPal payment. When I learned of it I cancelled the orders. They are absolutely the WORST!!

 I would not shop here again

The Epson RX 595 Photo All-in-One (print, copy, scan) unit I ordered from Matter of Fax is a superior unit. I made the choice from among the many offerings that Matter of Fax described on their site. I found their site quite easy to navigate and the   Read full review...

 I would shop here again

I appreciate the steps they took to ascertain that the purchase was not on a stolen credit card number.

 I would shop here again

Your survey tool, and the survey tool at A Matter of Fax, limit one's ability to reflect how VERY SATISFIED one can be with all of the areas covered in the survey! Options of "very good" and such are just not adequate when all aspects of the buying   Read full review...

 I would shop here again

A Matter of Fax is a great place to buy from. I needed printer toner and found it here at a great price. I will be shopping here again.

 I would shop here again

Order came quickly, no problems with it, and the product was exactly as described. I ordered 4 Antec rack-mountable server cases. Excellent cases that arrived in perfect condition. I plan to order more in the future as needs expand. Thanks A-Matter-of-Fax! -A Satisfied Customer (Salt Lake City, Utah)

 I would shop here again

I am a first time customer of Matter Of Fax and I ordered a Brothers GX-6750 typewriter. Not only was it at a very the price I received it in 3 business days, as promissed. I will have no problem purchasing from them again.

 I would not shop here again

I was very impressed with the speed of delivery of the Brother HL-2170W LASER
Printer I purchased. Also was very satisfied with the response time to an email I had sent over the weekend, received a response on the following Monday. Would recommend your company to others. Thanks J.Litten


 I would shop here again

e It was very easy to search for items on A Matter of Fax website; The prices on items I was searching for were very good and the delivery delivery on items I selected to purchase was very prompt.

 I would not shop here again

Searched web for replacement projector lamp. Found at A Matter of Fax. Received in under 5 days. Great customer service

 I would shop here again

I have purchased from "A Matter Of FAX" before and I keep coming back. I recently purchased a Brother FAX-2820. The price was the best on the web, speed of delivery and customer support are outstanding. And if the cake isn't enough, the icing is FREE delivery!!!! Other sites add as much as $20 to the price for shipping. I don't know how AMOF can afford to do it, but I'm enjoying every minute of it!


 I would shop here again

A 2nd.Thank You, I purchased a all in one printer from you folks in 2002 and you still have Outstanding Service. ! ! LGB from MI

 I would shop here again

Our copier/fax machine finally gave out after several years of pretty constant use. We liked the Brother MFC-8460 series and wanted to continue using that brand. After searching several other web sites, I found A Matter Of Fax Online Store. The site   Read full review...

 I would shop here again

I'm personally pleased with them. Received merchandise in a very timely manner. I also had a technical problem with the product I bought and they helped to get me to the manufacturer for assistance which also Thankfully ended well, fixing the glitch.

 I would shop here again