AJ Madison

Full review
We purchased a range and a dishwasher. Prices were best available. Availability was immediate. I requested Tue delivery and it was confirmed. The driver ran into trouble in the AM of delivery. He called me at least 3 times with his status so I would not wonder where he was. He offered me the option of late delivery or delivery another day. I selected late delivery on that day. He finally arrived about 9PM and even apologized for the delay. They carefully unloaded both crates and put them where I requested. The final outcome was that the order was delivered in perfect condition on the day that I requested.

I found their web site very complete and accurate. There were product year model changes on the dishwasher and the AJ Madison web site showed both in stock, offering me the option to stay with last year's model or be the first with the latest model. This may happen with other sites but I have never experienced that kind of complete information.

I needed to select a delivery date so I called their order line. My call was answered quickly by a polite and competent agent. I was able to select my delivery and complete my order without delay. If you have any doubt about placing your order, I recommend that you call first to reslove that doubt. The phone agent helped me avoid problems.

I highly recommend AJ Madison and I will use them again.