Amazon Marketplace

worst place to shop , nast customer service, buy from the direct sellers here on shopping dont touch amazon or ebay or buy.com

 I would not shop here again

I ordered a new Canon Digital Rebel XT camera listed on Amazon.com. Within the hour I got an email from Amazon saying the item was not available. It is dissapointing that they would have an item listed and not have it available. I was dissatisfied with my shopping experience and will not shop there any more since they can not provide reputable listings of products from 3rd party merchants. BOO Amazon!

 I would not shop here again

shopping.com listed amazon marketplace with the best price for a Fellows P70CM shredder at 34.99 with free shipping. i went to the site and went thru the ordering process up to the point where they wanted to add 10.99 for shipping and handling. they said i didn't qualify for free shipping because it was being shipped by a 3rd-party vendor. what a ripoff.

 I would not shop here again

So I bought a Samsung A900 from Amazon. They had a great deal where the phone would be free after rebate, excellent. But when I tried to activate the phone, Sprint said the serial number is from that of a stolen phone!! It seems Amazon is doing shady deals behind the scenes. I walked into a Sprint store to activate the phone and they wanted to hold me there for further questioning!!! So embarassing! Amazon is the absolute worst place to shop. Do not shop there, please.

 I would not shop here again

I attempted to place an order with one of Amazon.com's Marketplace Stores. I put 14 toys in my cart totaling $100 and they were going to charge me almost $72 in shipping costs! It turns out that most of the stores at Amazon charge on a PER ITEM basis rather than a PER SHIPMENT basis. How do they legally get away with this consumer rip off? I called Amazon customer service and their only advice was to contact the seller directly. I don't think Amazon should let their sellers get away with this. Shame on you all!

 I would not shop here again

I have had placed an order for Chamberlain garage door opener back in October 2005. Amazon was supposed to deliver by early November. Since, I only have received notes for delay, and yet again they delayed the delivery even further to back of January. There is no evidence that Amazon would ever have the item at hand, although it has been listed as in stock and delivery is estimated within two weeks. Simply, if they don't have it why they list? My suspicion is that since this item was originally ordered at a lower price, Amazon is intentionally delaying the delivery for those customers who had placed the order at a lower price to discourage them and have them cancel their order. Malicious tactic.

 I would not shop here again

My three children recently received three $25 gift certificates.  What does that mean to you at amazon?  You know, when 90% of their items don't qualify for the "free shipping saver".  It is really hard to explain to a seven year old that they only really have $12 because the rest has to go to shipping and handling.  They spent the $75 (in one order) and paid $46 in shipping in total to four different merchants.  Only one item qualified for "free" shipping.  When they are being shipped from different sources you pay shipping to the individual supplier.  Amazon is just another money grubbing middle man.  
Two items arrived in 3 days.  One took 5 days.  The last two weeks.  Shipping time?  Hard to judge and it's not like Amazon can fix it.  They don't actually do anything, but take your money

 I would not shop here again

MANUFACTURER MAY NOT HONOR WARRANTY ON ITEM PURCHASED FROM AMAZON: Do your research on every product, particularly about warranty. Many NEW products sold directly on Amazon Marketplace (not from a third party) are NOT honored for warranty by the manufacturer. Clarisonic is an example. You will get burned if you purchased such an item on Amazon.
RETURN ITEM AND AMAZON WON'T REFUND claiming not item sent. We purchased DVD set sealed as a gift. We had to return the same set as person already had it. Amazon argued the item was not the one sent. Yes, in fact it was! Moreover, Amazon didn't bother to return that item back to you. Amazon wouldn't refund our money. They just kept the returned item AND our money! We had to fight it in court and with the credit card company for months to get the refund owed to us by Amazon.
REFERRAL TRACKING doesn't always work.
Finding out that referrals are not paid during system problems. This was verified to us. There is no level of trust with this entity.
We do not shop with Amazon any longer.

 I would not shop here again

I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund.

Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints.

These were six different merchants. Every one was a totally frustrating experience.

I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.

 I would not shop here again

I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.

Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.

This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.

DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.

The shopping experience turned out an expensive lesson too.

Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.

Not a good experience.

DO NOT BUY FROM AMAZON !



 I would not shop here again

I'll never buy from them again !! After researching available cellphone plans and the phones that I wanted, i decided to purchase from Amazon.com. Their deal was if I purchased two phones and a two year plan, I would receive a $150.00 mail-in rebate. I complied with every condition of their rebate requirements. After waiting 8 weeks and not receiving my rebate, I contacted them and was told that the rebates were taking longer than usual and not to worry and that I would receive the $150.00. After another 6 weeks, I called again and was told that I didn't meet the requirements. I asked what requirement didn't I meet. They said they didn't have that information available and that was all they could do. I often wonder how much money annually they cheat customers out of. 150.00 to one customer times the number of customers they have should make for a dandy profit. If I had the time, I would take this to the Attorney Generals fraud division.

 I would not shop here again

Back in October of 2005, I wanted to find a discontinued item (Fire+Ice Grill) and by miracle, I found in on Amazon. Regular price for this item was about $250... Amazon advertised it at $99! Wow! I purchased it, thinking this would be a great Christmas gift for my Father-In-Law. Here's where things start to SUCK!!!! I opted for the free delivery which I was told would be delivered on Dec 5, 2005. Well, on Dec 2nd, I got an email from Amazon stating that my order was cancelled because they could not get the item. WHY SELL IT TO ME IF YOU CAN'T GET IT?!!!!!!!!! That was the first and last time I will shop on Amazon.com.

 I would not shop here again

Went to the Marketplace because of price - they advertised no tax and free shipping. After I had placed my order, but before hitting 'confirm' I noticed that they had slapped on a $20 fee for shipping which almost doubled the price. Needless to say, I didn't confirm and/or order. I doubt I'll waste any more time looking around here if that's a common practice.

 I would not shop here again

ON MARCH 8 I ORDERED A KEYSPAN USA 19 HS ADAPTER WITH FREE SHIPPING AND I WAS GIVEN A RECEIVE DATE OF MARCH 21 SO TODAY I CALLED AND I WAS TOLD MY CREDIT CARD INFO COULD NOT BE VALIDATED I HAD MOVED 2 MOS AGO AND I HAD NOT CHANGED MY BILLING ADDRESS,I AM ANGRY THAT AMAZON NEVER CONTACTED ME TO LET ME KNOW OF THE PROBLEM,I WOULD NEVER HAVE KNOWN IF I DID NOT CALL,ALSO GETTING A CUSTOMER SERVICE IS ANOTHER ADVENTURE

 I would not shop here again

I bought a PS3 slim off of Amazon Marketplace for $230 only to have the seller cancel my order the next day. The reason the e-mail listed was because the seller could not ship it to my address. I just bought something a week ago from Amazon and the seller had no problem shipping to my address. The real reason was because the seller did not like the price he sold it for so he canceled my payment and re-listed the item for $299. I called Amazon and they said because it was a Marketplace sale the only thing they could do was give me a $10 rebate. The problem is, because I thought I bought a PS3 Slim, I sold my original PS3 and now I have no PS3 at all. So now the seller gets to sell their item and gets no negative feedback or anything. It makes no sense that someone is able to sell an item and then cancel the sale because they aren't happy with the price they sold it for. I will no longer be doing any business with Amazon.

 I would not shop here again

BAD, VERY BAD - FRAUDULENT MEASURES BEYOND COMPARE!
There is no protection against fraudulent sellers sending messages that look as if they were coming from Amazon - payments are not accepted through amazon, but by Western Union!

 I would not shop here again

Beware. The very cheap third-party offerings for expensive digital cameras on Amazon are are fraudulent. and epinions should not list them. The seller
cancels if you try to order through Amazon and if you contact the seller, as they sometimes suggest, they send you a fake email supposedly from Amazon
telling you they have deposited money with Amazon to make wiring the
money safe. It is not safe and is fraudulent. Obviously there are many
reputable offerings by third parties on Amazon. All of these fraudulent ones
are from new sellers.

 I would not shop here again

Amazon is ingenious at manipulating orders, canceling orders, etc., to handle their own poor planning, and their customer service is non-existent. Don't rely on pre-ordering through them, and don't rely on them to deliver in time for any special event. And if you have a problem, expect a lot of automated emails and no possibility of personalized help.

 I would not shop here again

I've lost money at two separate marketplace stores, caimon and wicked wolf press. Caimon backordered the item until my time ran out, then ignored my many emails requesting status.  Wicked Wolf Press put me on hold to "look into it" and I haven't heard back yet.  Additionally, you pay up front, instead of when the product ships, but it takes longer for processing and shipping, yet you are still paying for 3 to 5 day shipping.


UPDATE: Since I put this opinion in place, Wicked Wolf Press made good on my order, so I've only lost money on Caimon now.

 I would not shop here again

I've sold a Canon S200 digital camera on Amazon marketplace. However, I received a claim, saying that the item is not as described on the main product page. It is actually exactly the same camera. Come on, a Canon S200 is a Canon S200, I used that camera for almost 4 years and I know it. Amazon.com, without doing any investigation, honored this claim. Charging so much listing fees, where is the service?

 I would not shop here again

Vendors beware! If you want to associate your business with Amazon - think twice! The interface which registers customers on Amazon is horrible. A week after you dont receive what you ordered it forgets you ever existed. It happened to me twice: once with a laptop battery and once with the car part order. Shopping on Amazon has been my worst experience and I shall NEVER buy anything from them.

 I would not shop here again

I placed an order for a book I needed for class. The statement at the bottom said "Usually ships in 10-12 days". I thought they were leaving themselves a wide window but it would probably arrive on time for class. That was Jan 12. Today is Jan 30 and I find out that they did not have it in stock and had to special order it. When I spoke to customer service I asked why the web site didn't tell me the book was not in stock and had to be special ordered. Their response, well it said 10-12 days for shipping. So, I was supposed to know that, right? If they can say that an item is in stock why can't they clearly say that it is not in stock and will have to be ordered? Put simply, marketing deception. I will avoid doing business with Amazon in the future and look to a company that has more integrity in dealing with customers.

 I would not shop here again

The negative reviews are detailed and sincere, while most of the positive reviews are downright generic and hollow, with subject lines like "simply the best place to shop ever!" - might as well have been written by Amazon marketing reps. And maybe they were. I haven't shopped on Amazon Marketplace and I never will, it stinks.

 I would not shop here again

They listed a price of $79.95. When I clicked on the link, and added it to my cart, the price suddenly went up to 99.95.

Bait and switch.

 I would not shop here again

As a potential future merchant.  I signed on for Amazon's free trial for their merchant services.  Finding that it was a bad match for my particular needs, I cancelled within the free window.  I received a polite email stating that I would not be charged and thanks for trying, etc.

On my next statement, I was charged.  Fine, these things happen.  I wrote to Amazon, and to my credit card, the charge was removed.  This was August.

In September, I was charged twice, and again in October. 

I've written them again, but am scared to death, I'll have four charges in November.

Wish me luck!

 I would not shop here again

Amazon lists items as "In Stock" (in green bold) they do not have to sell.

Amazon offers delivery "Estimates" they can not achieve.

Their Customer Service replies to complaints with form emails telling you how they can't control anything.

Think they are too big to fail even with lousy service.

DON'T SHOP Amazon!!

 I would not shop here again

Amamzon Marketplace (jewlery section) acts as a monolpoy and only allows a few companies to sell there. They have a LLC that aproves the jewelry Marketplace sellers and if you dont have 2,000+ products they deny you. Now if you want to sell in other sections they let anyone sell.

regular amazon is great amazon marketplace has issues. I agree with other just buy directly from the companies and avoid the marketplace.

 I would not shop here again

Another dissatisfied customer here. I too bought a cell phone from Amazon which came with a $150 rebate.

I never received my rebate. Instead I received a form letter informing me that I had canceled my cell phone service and was therefore not eligible to receive the rebate. There customer service was predatory, and (to me) designed to run a customer around the system with the full intent of not coming through with a rebate.

It was rather fascinating how many ways Amazon was able to duck and refuse granting me my rebate due. Talk about a waste of time. It was maddening, and just to think about all the folks in the chain of Amazon customer support I talked to that are in essence a part of the Amazon scam tactics makes my skin crawl.

 I would not shop here again

We are ebay sellers, and sell also at half com and alibris, so we are not newbies. amazon's alliance department is foaming at the mouth insane. there are many instances of mis representation, non delivery, and altogether poor management. it's about time people start a boycott of this poorest of the poor e sellers. in our case amazon is responsible for monetary damage in excess of $200 and we are seriously thinking of taking them to court!

 I would not shop here again

In general, I've found Amazon to be just fine. However, I recently ordered from one of their partners UnbeatableSale and not had very good service.

The details are like many other stories: slow delivery, broken product, slow or no response to email, and no resolution. It often takes days to get a response via email ... often I get no response at all.

I'd also like to point out that this was sent as a gift and UnbeatableSale is requesting that recipient pay for return shipping. Their RMA does not cover shipping costs.

All in all ... something doesn't feel right about them. They have a good track record with other buyers ... but that's when things are working. Take care in doing business with them when things are not.

 I would not shop here again

I have ordered a lot from amazon.com, and have recently been ordering from Amazon Marketplace sellers. My advice – DON’T! At least not from the 3rd party sellers. I have never had a problem ordering from amazon.com directly, but I recently received a defective product from a 3rd party seller and was told I had to pay for shipping to return it before I could get a replacement. I complained to amazon and they basically said too bad – "At this time, sellers do not have the ability to refund an Amazon Marketplace order for more than the original order total (cost of the item + the original shipping fee." If you don’t like to have to pay for defective merchandise, DO NOT order from an Amazon Marketplace seller.

 I would not shop here again

This company never shipped the dethatcher and never responded to the several emails I sent. They have terrible/no customer service. I am very unsatisfied.

 I would not shop here again

The Amazon return policy for gifts is a joke. If the gift giver does not check the gift box on the order form then the gift recipient can not return the item and get a "store credit" or something like that. The refund goes to the gift giver.

In todays shopping environment all you should need is a receipt and the item to make a return. Not so with Amazon - and this inflexible and unwritten policy (at the time of ordering - you only find out about this when you try to return the item) has cost them a customer for life. I recommend Overstock.com for better prices, better shipping costs. Barnes and Noble.com is much better for books, cds, etc.

 I would not shop here again

I ordered a Garmin GPS from VibeCellular.com which is part of this amazon marketplace.  When the order was placed I received an email that my order would ship within two day.  I waited three days and heard nothing more from them so I tryed to call but of course they will not answer their phone.  I emailed them and received an email back that I would be receiving my GPS on the following Tuesday.  That Monday I received an email from them telling me my order was cancelled (the day before it was supposed to arrive). 

I don't know how most of you feel about this sort of thing but I dislike being lied to and taken advantage of.  I needed that GPS for a trip and they left me hanging and on my own to go out and buy one at a much higher price at the last minute.

I would never suggest anyone buy anything from VibeCellular and I hope they go out of business!

 I would not shop here again

Amazon is a rip off for all sellers, they freeze your funds randomly and have a team in India called Alliance that deals with suspension and they suck: Broken english, conflicting reasons, Class law suit to start in MA but need 3 more victims of Amazon Alliance abuse. Email me if interested mailto:audioclicks@gmail.com

 I would not shop here again

Don't do it!!!

I have used it 2 times and both times got cheaper products than what I had paid for.

 I would not shop here again

I have had many problems with Amazon.com. I have bought from Amazon a few times before without problem. Now I am getting many problems. They said my credit card information does not match the billing address, which it does. Amazon requested my credit card information, over email, how is that safe? They asked for the telephone number on the back of my credit card. I send them the number and they state it is the wrong number. It has been 3 weeks from my order and they still will not process it! In the same order I purchased cell phone covers and cases, and they cnarged and sent those, but not the rest of the order. I call customer service and they say they can not help me, how is that customer service???

 I would not shop here again

Found an item at Shopping.com that listed Amazon as a possible source. The cost listed was $10. Good deal - I want one. When I clicked on the link to buy and was transferred to Amazon, the price magically changed to $90!! Still waiting for a response why the item in question is priced so differently on the 2 sites.

 I would not shop here again

I would not ever shop there again. There is no protection against fraudulent sellers sending you messages that look as if they were coming from Amazon and claiming to have an escrow account.
My son fell for such a ploy.

 I would not shop here again

I had started a small business selling on-line. I found that Amazon worked best for me and had sold over 100 items. After purchasing a lot of merchandise a few weeks ago I went to Amazon to list these items at retail. I was informed that I could no longer sell because I was not a "pre-approved seller", and that I could not apply to be seller. I have a BS in Economics, and live in a country that supports free trade. I could offer a better price on the these items, yet THE CUSTOMER IS NOT ALLOWED TO SEE THE BEST PRICE!!! Why?? The big sellers are protecting their profits through Amazon with no concern for the customer. What kind of business is this?? If you can sell at a better price then me, great for the customer! If I have a better price, great for the customer!! Making the customer pay more then they need for an item, the customer gets screwed. Their name should be changed from Amazon.com to Paymore.com!

 I would not shop here again