AutoAnything

I ordered a dash trim kit. It took 3 weeks to get. When I did get it, it was the wrong one. I am sure I ordered the one with a certain item but the merchant says no. Yet, I reviewed the diagram of  the various kits BEFORE placing the order. It is now a week later and I still can't get an RMA number or an answer to my question: "Will an exchange take another 3 weeks?" Customer service is very slow in responding to emails, they take about two days to respond and then the response is incomplete so you have to write back again. I would never have ordered from them if I knew there service was so poor. The item seems OK but I need to cover one spot on my dash damaged by a mechanic yet they are is so slow it's painful.

 I would not shop here again

Purchased side window Vent Visors, EGR brand. Broke one attempting installation, called Auto anything and they said the one I broke would be sent.  Never came, called again and was told no record existed of my claim so they passed me to their   Read full review...

 I would not shop here again

I bought some rotors from AutoAnything. This is how I recieved them. They had no packing paper protecting the rotors, as a result over 25 percent of the zinc coating had been beat off the front of the rotors from bouncing around during shipping, bonus. Then, the front and rear rotors were even packaged wrong. I pulled out the front driver side rotor from the box as it was labeled, put the rotor on and what do ya know, grooves are going the wrong way. Couldn't even package a product right, diasspointing. Spent almost $700 with this company, will never get my business again.

 I would not shop here again

Below are portions/excerpts from my correspondence.  As it stands today, if they ever get me a shipping label, i am returning the items for refund (They will probably jack around my credit to the card), and I swear I will tell everyone how inept   Read full review...

 I would not shop here again

I had a real bad experience and would not recomend them to anyone. first it took a month to get it then it was the wrong labra.No way to fit it the light area was all wrong. First they said they probably sent the wrong one, then they said one size fits all. then they wouldn't send me a return label, they wanted me to stretch it on my car take a picture and then send it to them. I never heard of such a thing and would never order from them again Mike

 I would not shop here again

I bought an Extang Trifecta Tonneau from Autoanything despite the negative reviews on this site. They had the lowest price, so I figured I'd give them a shot! A day after my order was placed, I noticed that the cover had gone on sale for 10% off. I called them up and asked for a price adjustment, they credited my card $39 on the spot!
The shipping was fast and my order arrived in excellent condition.
I noticed most of the negative reviews on here are older, it seems like these guys have made the necessary adjustments to their business; I'd order from them again in a heartbeat!

 I would shop here again

Horrible, Horrible, Horrible.I have been doing business online for years and had my share of ups and downs but never have I experienced a worse situation with such a large and established company. First you have to wait 24-48 hours for shipment   Read full review...

 I would not shop here again

Do not trust these jokers. I placed an order waited 10 days, was told a number of times item would be shipped the next day. Got tired of that lie, so I canceled my order. It took at least 10 phone calls, many emails and 3 incremental refunds to finally get my credit card refunded. I will never shop with these people again. Their customer service is awfull. Do your self a favor and pay more locally or by it cheaper at Streetsideauto.com But don't shop at Autoanything.

 I would not shop here again

I was wary buying from AutoAnything due to 'iffy' reviews I read. Their price for Hella FF50's was too good to pass up, though, and with free shipping thrown in, I feel I took a chance with them. I'm glad I did. My order was promptly processed - I placed my order on Friday evening and received my lights via FedEx the following Wednesday. I am very satisfied with my experience with AutoAnything and will not hesitate to recommend them to friends.

 I would shop here again

They will not pricematch Amazon.com. They said they will not price match sites like eBAY, Craigslist, and AMAZON. Also stated they were a club site, and I could not get the product for the price shown. Well I did, and had no problems with Amazon's order, even received it in a couple days faster then past orders with AutoAnything.

The Customer Service rep was also more concerned with leaving work on time than trying to help me. Told me he would have to wait until tomorrow that he got off work in 10 minutes and didn't have time to look at the webpage. Then transfered me to his superviser that would not pice match....

DO NOT BELIEVE THIS STATEMENT.....

AutoAnything's Lower Price Guarantee
You will never pay more for any product at AutoAnything-guaranteed!

 I would not shop here again

Horrible....sold me the wrong color item twice.  First time they shipped it back for free and suckered me into buying another item that they swore was the correct item.  Item was not correct and they made me pay for shipping and charged me a 15% restocking fee.  DO NOT SHOP HERE. 

 I would not shop here again

Site is good to find the part. so are the customer service email u receive and also they send out ton. of apologizes, discount coupons or even credits everytime you complain about it.

But the big problem here is the Shipping process. it is a total nightmare!!. So slow. These folks do not have any idea when your order will be shipped out since they do not stock items. Everything is shipped out by the diferent Manufacturers.

They will send to you wrong Tracking numbers. Probably the parts you get would be the wrong ones who wont match your car/truck. Etc. Avoid them as a plague.!!





 I would not shop here again

AutoAnything has terrible customer service. They wouldn't accept a return of an unopened item that I purchased for a friend's birthday because 30 days had passed. The item wouldn't fit in his car, so it's useless to him. It was an UNOPENED item, but instead of allowing the return, Roy McCord replied to my email by pasting their return policy. Of course, any company can make an exception to an internal policy when that policy doesn't make sense-- say, to offer good customer service-- but not AutoAnything. When pointed out that the item was unopened, and the policy wasn't sensible, Mr. McCord simply ignored me. Terrible service.

 I would not shop here again

Will Agree with the previous review. It is absolutely painful to try and return anything to these folks. They want you to take pictures wait to hear from the manufacturer etc. Not worth the little money you might save.

 I would not shop here again

LIARS LIARS!!!

sent wrong product.
then they sent broken product.
i still haven't seen replacement - 3 weeks later!!!

spoke to customer service and supervisors on at least 7 occasions - they will NOT return calls (24 hour turn around - right... )

and the best part.... amazon.com has most of their products for much cheaper!!!

wanna be a stupid sucker? buy from autoanything.

 I would not shop here again

i had a very bad experience in this retailer. i bought tonneau covers for my toyota which i expected to arrive 3 days from the order date. their site seems to be very helpful and "trustworthy" but after my shopping experience with them, i cannot say this   Read full review...

 I would not shop here again

Sent me the wrong part plain and simple. However they claimed it was the right part and it was necessary for me to take photos and email them to autoanything in order to return the part. The photos were then sent to the manufacturer of the part who confirmed it was the wrong part. Then it took a week of numerous emails and phone calls to get a return label. The part was returned to the manufacturer (autoanything doesn't stock items). Have yet to receive a credit to my account. Am told the item must go through a final inspection from the manufacturer before I will receive actual credit. Will give it a couple more days and then contact my credit card company. Its been three weeks so far. Absolutely the worst online company I have dealt with. Out of all the auto companies online, I am sorry I picked them. Will never shop there again...

 I would not shop here again

I bought a Covercraft car cover which was not exactly as I had imagined based on the description. After a bit of negotiation, and despite the no return policy on the car cover, the company gave me a full refund.

 I would shop here again

Call center (located in a another country)refused to refund the sales tax that I paid on a purchase return because "it already went to the government". The call center obviously doesn't know how sales tax work IN THE UNITED STATES and I keep getting the run around. Do not plan on returning anything to this website while you get the perfect item for your car or you too will deal with a representative thinking in their own country's different ways!

 I would not shop here again

They do not stock much. Items were drop shipped from the manufacturer. Floors mats were not as advertised. The color match was terrible. The "custom fit" was not. Poor quality product at a high price. The return process is terrible. It took them 1 week to respond to my request for an R/A number. They have been very slow to issue my credit. Items were returned over a week ago, they still have not credited my credit card.

 I would not shop here again

Autoanything advertised a COMPLETE front end bra for my truck.Upon receiving it i discovered there was no bumper cover,just a thin hood strip and two partial fender flaps.No real front end coverage at all.
Every other online company selling front end bras for my model truck clearly indicated "no bumper cover".Autoanythings listing did not.i was happy to find one complete front end bra,seeing I have bumper damage.
I returned the bra.They told me the refund should be on the next statement for three months.I called again the representative told me the warehouse was two months behind in processing returns.Finally I insisted on an immediate refund or I would contact BBB and do a chargeback on my card. Then he asked that I wait just two more weeks(STALLING FOR MORE TIME).
AUTOANYTHING HAS RIPPED ME OFF!!!!!!!

 I would not shop here again

I search for weeks to find the best prices on K&N air filters for my 2 cars and AutoAnything had by far the lowest prices on the web. To top that off, I ordered on a Wednesday and they were on my desk by friday morning!

Finding the product was easy and checkout was just the same. For a week, I kept the 2 items in my shopping cart and they were there each time I opened the page.

This had to be one of the best online buying experiences I have ever had!



 I would shop here again

My shopping experience was fine, it was after the fact that was bad! I received my Tonneau cover as stated in 6 days. The box was re-taped and looked like it had been damaged. I contacted AutoAnything and they had the manufacturer contact me who stated   Read full review...

 I would not shop here again

The first part of Dec. 2005, I placed an order for seat covers and received them in a timely manner. However, they were not the right ones for my make and model. When I called them to let them know that they had sent the wrong item, they told me to return them and that I should put the shipping charges receipt inside the package as well so that they can reimburse me for their mistake. I did that. Then after a few weeks and not receiving the shipping reimbursement, I contacted them about this and finally after several emails and phone calls to them, I was told that a check was going out that day to me, then a few days later it wasn't, and then the rep told me that he was going to see what he could do to get my money back to me since they were the ones in error and that they had already told me they would refund my shipping charges.

To this day, no word from them and no check. I will not do business with this company again. Their word means nothing - and all for a mere $17.25.

 I would not shop here again

I was very pleased with the ease of using the website for ordering the right car cover for my custom car. Ordering was quick, confirmation immediate, and delivery tracking number was emailed to me to allow me to be home when the car cover was delivered.

 I would shop here again

Excellent Web site and service.

 I would shop here again

Excellent experience. The webpage design made shopping for, researching and comparing items particularly easy and thorough. I found I was able to make a very educated choice. The photos and the manufacturers installation manuals were key. I will be back!!! Dr. Walt K

 I would shop here again

Ecellent website great service.A pleasure to do business with.

 I would shop here again

I was especially happy with my purchase of Autoanything firstly because they have very competitive prices. I saved some money by shopping there. I saved even more money when they offered free shipping. I'll spend the money I saved at Autoanything on ridiculously high priced gasoline now, lol. I'd definately shop as Autoanything again and I'll tell my friends to do the same.

 I would shop here again

Hawaii is part of the USA and charges for mailing something here is not anymore than mailing items within the main land USA. The ad read that shipping was free but told later that it would cost me.

 I would not shop here again

Excellent service & attention to detail.

 I would shop here again

very easy & nonstressful a very pleasant experience I would definitely order again

 I would shop here again

i orderd running boards for my 2005 van,i have the running boards but the hard wear they sent was for a 2001 van so they sent me a email that i had to print and send the hard ware back ups,im still waiting for the hard ware ,

 I would not shop here again

positive experience. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 I would shop here again

Very good service. Order was back ordered and still recieved it in a timely maner.

 I would shop here again

Everything was dead perfect. I would highly reccomend AutoAnything.

 I would shop here again

Fast and no problems. The car mat inventory is very good.

 I would shop here again

Everything about my shopping experience here was very good. This was my first time shopping here, and I plan on shopping here again.

 I would shop here again

Painless and fast! Found the product I was looking for extremely easily. Free shipping and item got to my house in extremely short time!

 I would shop here again

No problems at all, this is the third time buying from merchant.

 I would shop here again