B&H Photo Video Pro Audio

B&H has a great web site and very competitive prices. It is very easy to navigate. I don't buy any photo gear until I've checked B&H. I've ordered from them many times and I've received the merchandise in good condition. I needed to get a copy of a receipt that was over a year old and B&H came through quickly.

Their order accuracy and customer service are excellent. The only thing I don't like about B&H is their delivery speed. The last time I ordered I canceled the order because they'd not shipped it 48 hours after I made my payment.

 I would shop here again

Great store would buy from them again. Ordered 2 filters and they made it here in 5 days. Filters were very heavily packed for protection! Great store!

 I would shop here again

In the past the service has been very good. Recently customer service has been quite poor regarding a nearly 3 month back order which I never received, and which had already been paid for. I was given one explanation after another and eventually not responded to. Finally I requested a refund which I was told would be given immediately. I have yet to receive it and have written to my credit card. No, I will not shop here again.

 I would not shop here again

I was looking for a Nikon N80 Nikkor 28-80mm G lens and after doing considerable research I narrowed my choices to 2 stores – B & H Photo Video and Willoughby Camera, both based in NYC. While B & H was charging $410 for the kit, Willoughby’s price was   Read full review...

 I would shop here again

B&H will definitely be my first stop next time I'm in the market for electronics. After researching several DVD player and receiver options all over the net, I decided on a pair of Sonys. Now... where to buy? B&H smoked the competition in terms of price. Total B&H cost, including UPS 3 day shipping, was $56 less than the total price of the same two components had I purchased and picked up at either Best Buy or Circuit City. My order was accurate, well packaged, and arrived at my door step in exactly 3 business days. Judging by most of the other store reviews, I'm not the only satisfied B&H customer... it's a no brainer.

 I would shop here again

Came here after a bad experience at 42nd St Photo shop. The salesperson was totally knowledgeable of the D70 and recommended accessories that I would need, rather than try to push overpriced non Nikon branded lines onto me. Presented with options, not pushed one way. Very helpful and obliging. You've got to visit this store to see how true professionals run things - not like backyard shonky boys at 42nd St....

 I would shop here again

International orders great. I live in Spain and have ordered 2 times already through this store. Great prizes and fast delivery through UPS. I got charged everytime at customs but I guess that's normal for a serious shops. Some other shops put less value on your order so you don't have to pay customs. Well I rather prefer a reliable source and pay a little more. Till now great buying experience with them

 I would shop here again

I have been a B&H customer for many a year.
As I now live overseas I placed my last order over the internet for delivery.
Big mistake.
It is now six weeks later and I have yet to receive my merchandise.
The 'customer service' department have made no attempt to help remedy the situation. They just keep repeating that if I do not receive the merchandise withing 45 days of the original shipment I can file a claim with them. They say they are unable to provide me with a tracking number for the merchandise which I have paid several hundred dollars for. Completely irresponsable, unprofessional and unacceptable.
I WILL NEVER PLACE ANOTHER ORDER WITH THEM AGAIN.

 I would not shop here again

Order process quickly, even made a change next day by phone and rec'd excellent informative service. One of the best experiences I've had.

 I would shop here again

I ordered a lens and a filter for my Nikon D70 on 8/27 (Friday), the next day was weekend, it was expected. 8/30 (Monday) morning I got confirmation number and tracking number, stated that the order was shipped with UPS 3days. Thursday (9/2) morning I received the lens and the filter in good condition. Perfect delivery speed, the order was accurate. Second day, I called customer service for invoice to get rebate. In seconds, it was e-mailed to me. Printed out and mailed out. overall, I was satisfied.

 I would shop here again

I was looking for a pair of speakers and saw that Vans.com had what I wanted. I was disappointed that they were out of stock so I decided to pay $10 more at BH. Ordering the speakers was very easy and was promptly emailed after the purchase. They have   Read full review...

 I would shop here again

I ordered an expensive camaera lens for overnight deleivery, but the lens was not shipped on time as requested. They won't ship at all unless they confrim your order by phone, so what's the use of using the internet? They still wanted to charge me extra for expedited shipping even though they failed to ship it on time in the first place, so I cancelled the order.

 I would not shop here again

These guys are consistently the best. Very good prices, easy to use website, etc.

 I would shop here again

The we site said in stock. I ordered it, then checked on the status and was told it was out of stock. If it's out of stock, the web site should say so!

 I would shop here again

Incredibly fast service. The product was shipped within hours of placing the order on-line and arrived earlier than expected. Shipping rates also very low.

 I would shop here again

Thanks. Got everything I wanted in a timly maner.

 I would shop here again

It was great. I got exactly what I paid for, and everything went well. I recieved 3 emails about my purchase and was able to track it using the information they provided me with.

 I would shop here again

I've ordered from B&H photos now for the third time. They have been the cheapest and best quality thus far... I'm glad to know that I can come to a legitament place!

 I would shop here again

I have purchased several items online from B&H, and have never had a problem. The same is not true for other online vendors that I have dealt with.

 I would shop here again

My Experience With B@H has always been excelent

 I would shop here again

Was a great experience, no probleams at all! I would order from them again. Not to mention that they were a lot cheaper than any other sites that I had looked at. Which I am very greatful for!

 I would shop here again

Would definitely shop here again! I placed my order here because it was the cheapest out of about 10 ,or more, different stores that I had looked at to compare prices for the camera bag that I wanted. B&H also had many different shipping options, most did not, which were also cheap. My order was on time and had no problems what so ever with my order. My overall satisfaction would have to be excellent.

 I would shop here again

easy to purchase gift card and was delivered faster than expected.

 I would shop here again

First of all I am not a B&H staff member. Some of you have begun to infer that these reviews are written by staff members and not actual customers. I am an actual customer and anyone that needs proof can e-mail me. I placed an order through B&H on   Read full review...

 I would shop here again

Excellent shopping experience; was able to find every item needed, including accessories. Great selection and competitive prices. Quick delivery; items arrived in good condition and were well-packed. Telephone call to B&H was required to complete the order. Only concern was that the B&H rep spoke very broken English, which made it difficult to communicate and feel assured that the order was accepted. Highly recommend shopping at B&H.

 I would shop here again

I recieved my order much faster than I expected, and it was in perfect condition. I will continue to order from B & H Photo, and will recommend them to others as well.

 I would shop here again

I received an excellent product at an excellent price. I was completely satisfied.

 I would shop here again

Always good. I have been shopping at B&H for years and will continue as long as they continue to offer the same excellent service and product line at a good price, as they have over the years.

 I would shop here again

Excellent condition and quick delivery. No problem.

 I would shop here again

I ordered a Luma projection screen from B&H on 8/16/04. On the 18th I received an email telling my order had shipped. After 5 days and still no order I called the 800 number and the guy told me no tracking number was available because this was a drop shipped item. After a few more days I called the number again and the guy said he would call the manufacturer and then call me back. I still have not heard from him and it is now the 31st.
After emailing several different people and getting no response I emailed the company (Luma) and got a reply in less than 15 minutes. They said that my screen would not ship until 9/21/04. A couple days later B&H emails me back and says that they will get in touch with the manufacturer and tell me when to expect shipment.
I expected a screen in 5 days not over a month later. I still don't know why they said my order had shipped. Customer service does not call you back.
Very poor service.

 I would not shop here again

Experience was good. Liked the fact they verified my phone numbers and exporation date on credit card.

 I would shop here again

For photo equipment, there is none better than B&H.

 I would shop here again

excellent website, very user friendly. my father uses this company as well as a dear friend. everyone love this company that i talk with. excellent prices.

 I would shop here again

I have purchsed from B&H Photo in the past will continue to do so. They offer the products and service that I need, and I have been pleased with the company.

 I would shop here again

Not enough personal help in tracing order or if order has been accepted

 I would not shop here again

Difficult to find products available which arrive promptly. I haven't run into any problems.

 I would shop here again

This is THE photo on-line store....if you compare prices, as I did, you will notice that you will save in the end. These are photo pros that know photography and it shows. You won't be disappointed shopping with B&H Photo!!

 I would shop here again

I am very pleased with my shopping experience at B&H Photo - that includes pre-purchase questions I had over the phone and via email. The camera arrived in good condition and right when they said it would. These folks seem to be a class outfit.

 I would shop here again

easy to navigate website, good selection of products

 I would shop here again

Excellent.

 I would shop here again