Best Buy ®

Best buy was very helpful, fast, on time with the delivery abd carted away my old set at no cost... and that's when it ended, when my set began to have problems, they dragged there feet, told me I should contact the manufacturer, and finally showed up, when they did they told me that it was not covered by the extended warranty, the repair cost half the price of the TV, later I have learned that the product was defective that the manufacturer knew this and that best buy continued to sell it, I can only conclude that best buy is only concerned about the bottom line and when your out the door, and the check is cashed thats when any concern about you as the consumer ends

 I would not shop here again

Purchased a car stereo on line. Liked the test fit, so I could pick the vehicle and the certain types of stereo that would fit that vehicle. I plan on having it installed this coming weekend. I also liked the installation plan. Less costly than going to a car stereo store!

 I would shop here again

ordering online and picking up in-store continues to be one of the best experiences with Best Buy.

 I would shop here again

The on-line process was not a problem at all, however it was the in store experience. The level of knowledge while in the store was unacceptable in my opinion. I should have been in and out. No, I spent a hour or more because I could not print out my notice to pick-up prior to my coming into the store. That is totally unacceptable I my as well have gone to the store from the start and did my shopping. At this point wat was the conveniece of on-line shopping?

 I would not shop here again

SUPER

 I would shop here again

great,simple, and fast

 I would shop here again

great

 I would shop here again

I was led to believe that I would receive the shipment on Thursday or Friday when in fact I received it on Saturday and had seen that it had been delivered on Thursday according to the shipping comfirmation.

 I would shop here again

very excellent sevice fast and dependable good selection of products

 I would shop here again

Great price. Fast and easy.

 I would shop here again

7 days is not enough time for pick up. Here in Alaska, many people work out of town for 2 to 3 weeks or more. I had to take a short trip myself then had very busy long days after I got back. I was able to pick up the item just within the time period allowed. It would be nice to be able to choose the amount of time you need or a way to extend it electronically or by phone.

 I would shop here again

ok

 I would shop here again

Excellent

 I would shop here again

poorly packed item

 I would shop here again

very happy with this experience

 I would shop here again

I was to recieve the cd on wednesday. When I went on line to see if it had shipped it had been given to the usps to send out and there is no way to track it. No one could tell me where my package was at or when I would recieve it. If after I had been promised that I would have it by wednesday. When I called to see if you carried this cd in the store I was told no but they could get it with in 3 days. But I had decieded to order on line and have it shipped to my house. Then when I did not get my package on time I asked again about getting it in the store for pick up and was told they could not do this. So it was a very confusing first you can order and then no you can not order. I don't think that I would try ordering from here again. THank you

 I would shop here again

I was surprised at the minimal packaging (plastic envelope) for a fax; counting on the manufacturer's packaging only. But then again, it only cost $20 so what could I expect for the price paid.

 I would shop here again

Excellent in every aspect! Would recommend to anyone.

 I would shop here again

best Buy is always one of my favorites. It is fast and easy and the order is always on time, in great condition and a very good value. I've never had to contact them because of an error. It isn't as much fun as shopping in their stores, but almost as good (just don't get a chance to pick up the products to get a closer look).

 I would shop here again

Great product, Great service!!!

 I would shop here again

Excellent Experience!

 I would shop here again

The shopping procedures and delivery were ok. However the merchandise received did not work correctly. I suspect the merchandise was faulty. After reconsidering and several trials efforts I decided to send it back. I received it on 14 Oct and I am returning it today 15 oct. HPineda

 I would not shop here again

I was very pleased with my shopping experience at Best Buy.

 I would shop here again

it was very easy

 I would shop here again

Painless.

 I would shop here again

I've shopped at Best Buy many times before. I rarely ever go anywhere else for my electronics or home entertainment needs.

 I would shop here again

Best Buy kept me up to date on shipping.

 I would shop here again

the worst experience in my life. extremely unorganized. not caring. I will never ever buy anything from best buy again. terrible customer service.

 I would not shop here again

I ordered the cd's on line but actually going in best buy everyone is very professional, helpful.

 I would shop here again

Late last month I paid a visit to the local Best Buy to try and obtain a refrigerator for our new house. The sales man and the local store was rude, unhelpful and could just hardly speak English. When he found out I wanted a refrigerator that very day he   Read full review...

 I would not shop here again

hard to find how to track and very difficult to do when you do find out what to do. I still dont know when Im going to recieve my ink that I ordered.

 I would shop here again

very professional and great customer service.

 I would shop here again

The employees were very helpful and kind.

 I would shop here again

First my credit card didn't go through. Then I called to give my crrect credit card number for an in store purchase (ordered online). Never got a confirmation of order from Best until the next day. Went to the Best Store 2 hours after placing the order online; no record of the order in the system. Had to buy the product and pay again. My credit card was charged twice even though the store told me it wouldn't be. Had to call again and cancel the initial order to get a refund. Finally, I could not get the system to work with my tv. Brought it back to the store and was offered an in home install for $199 (for a $129 system - duhhh). Got some in store tech advice and tried again to install the system. Still would not work. Bringing it back. A real hassle. No more business for me with Best Buy.

 I would shop here again

Excellent, completely satisfied...

 I would shop here again

It was ok. Tracking the order was a bit of a pain and didn't come as quickly as I expected.

 I would shop here again

Excellent

 I would shop here again

Best Buys charge of $15.00 for their recycling program is a crime! This cost was never disclosed until check-out and there was no opportunity to opt-out of this imposed excessive fee. If Best Buy wants to be a good citizen then more power to them, but to charge me $15 is unfair. I am a devoted recyler, and I take this responsibility very seriously. However, I don't demand that others support my cause. Shame on Best Buy for such strong-armed tactics!

 I would not shop here again

Good product selection, prices and shipping charges.

 I would shop here again

When shopping for the new Mac OS X 10.6, "Snow Leopard," I came across a note indicating that Best Buy was selling it for $5 less than the local Apple Store.So, I went to their website, checked inventory, noted that a store not too far from me   Read full review...

 I would not shop here again