BizChair.com

Good job.

 I would shop here again

The order process was flawless. The product however needed to have some missing parts replaced, and is very well taken care of by Carroll Hillman, one of your CS - Reps. Thanks for checing though. Hope the matter will continue to go as smooth as it has thus far. C.N.

 I would shop here again

I tried to order the leather sofa for $184.00 on their site but it was no longer available on one email another email it was available and then another it was not. Finally they told me it was not available and would I like to cancel my order. I told them if it not available there should not be an order to cancel but it turns out they charge you before checking their stock. So I was charged for a product they did not have and I was not receiving. I am still waiting for my refund!!!!! This looks like the old style "Bait and Switch" practice applied to the Internet. They kept asking me if I would like to order something else. Also the unusually low price get them to pop-up first on many search engines, which increases  their possible orders. I highly suggest if you have a complaint that you report it to the "Better Business Bureau" and the " Attorney General's Office of Consumer Affairs" (coming from a leagal back ground); this will allow them to track the complaints and build a case to force them to change their practices.

 I would not shop here again

Just has a problem with missing screws/bolts needed to put the chair together..called the company and theya re shipping out the required parts ASAP! Would buy from again!

 I would shop here again

Fast service and shipping. Excellent quality merchandise for the price.

 I would shop here again

Customer service DOES NOT EXIST with Bizchair.  The price printed on the web page did not match the price I was charged.  I tried to contact customer service to correct the problem.  Two days later they contacted me to tell me they corrected the price on their web page but I was not going to be refunded the difference.  I told them I would change the order then to a chair that was less expensive.  The woman told me she would change my order before shipment.  This would have been acceptable to me.  I did receive the more expensive chair and never received a credit, a call back, and never even received a confirmation of shipment with tracking number.  Rather than try to send the chairs back I informed all members of purchasing that we would no longer use this vendor.

 I would not shop here again

Ok, so I was VERY skeptical about ordering from BizChair.com due to the shakey reviews they recieved on here and a few other places, but after alot of reading I realized that most of the major issues are with the shipping companies and not the seller   Read full review...

 I would shop here again

I placed an order on January 23 and recieved an email on February 19 letting me know that the order can ship on Monday 2/23. I asked why it took so long and why no one notified me 3 times and I got:
 


"At the time the order was placed, we initially thought that the order would ship based on the lead time. Susan informed you of the information as stated on the site, which would have put your order shipping on 2-6. Processing took longer than expected and your order was not shipped as stated. Delays do happen and we do apologize for the inconvenience. Please let me know how you like to proceed with this. Thank you. "

The rep she says she found out about the delay today and no one notified me with no effort to work with the customer. TERRIBLE CUSTOMER SERVICE.

 I would not shop here again

I ordered a chair from Bizchair and would like to warn you:
1)The package arrived not completely closed and it wasn't the fault of the carrier since the inside box that held some hardware seemed like the chair was opened before and poorly assembled back.
2)The chair (which was one of the expensive models) was not comfortable at all. 4 different people tried it and all said that the back didn't support the back of the person sitting in. It was probably a poor imitation of another chair that looked good only in their picture. I tried to add different pillows to the back and the neck support but it seemed ridicules and didn't help.

3)To return you have to pay shipping fee both ways (even if shipping to your address was free) and restocking fee.- nice!

 I would not shop here again

WARNING...talk to them they are so nice. but have a problem they have NO customer service skills and could care less about you. I purchased  a chair and when it was delivered the finish was so coarse you could scratch yourself just by rubbing over any of the metal surfaces. Called them left on hold for 20 min. several times finaly no response. The prices might be great but you have to have the product to back it up. 

 I would not shop here again

I almost purchased some chairs at Bizchair, but I'm the type that always researches the companies they do business with.  I generally never find anything that discourages me from my purchase ... but I did today.  The Better Business Bureau gives BizChair an F grade, due to so many unresolved compaints against them.  I know the price is cheap, but look elswere or you may become the next "unresolved" compaint and victom of this dishonest business.

 I would not shop here again

I never recieved my order.  or an explanation.  I don't believe the 4 star rating is accurate.   Save yourself trouble and spend a few extra bucks somewhere else.

 I would not shop here again

Item received was not as dispicted on the website.  Called and asked for an exchange.  They were uncooperative, uncaring, robotlike.  No exchange policy, I was told.  They told me I would have to return it and since it wasn't defective, I would have to pay delivery and return postage plus a restocking fee of 25%.  To return the item is more than half of the total price.  One would think in these difficult economic times, a business would care to keep customers instead of rip them off.  STEER CLEAR of this company.  They WILL NOT take care of the customer.

 I would not shop here again

Great!

 I would shop here again

Very good company. excellent service. All on time. congratulations. I am very happy with BizChair.com

 I would shop here again

I would purchase office chair from this site, but not end tables because the table took 2 weeks for delivery.

 I would shop here again

I really appreciated the prompt service. The price was excellent also. I am using the valet all the time.

 I would shop here again

Everything was fine

 I would shop here again

Had a good price on the table. However I noticed later Target had it for $10 cheaper. Table is OK, but that goes more towards the manufacturer. I was impressed with the shipping speed, however.

 I would shop here again

Great service, wonderful quality and on time delivery

 I would shop here again

I was very pleased with my order.

 I would shop here again

I had a good experience with BizChair, however that can change if I continue to get surveys. One I do not mind, but anymore after this one you will not receive back.

 I would shop here again

I canceled the order because the order would have to be in increments of 5 chairs. Breaking the box and then shipping just one chair was too much to pay. Shipping cost more than the price of a chair. I was not satisfied with the process of ordering.

 I would shop here again

fine

 I would shop here again

Great Service!

 I would shop here again

Received a damaged chair first time but it was clearly damaged in shipping. I called and was able to schedule a pickup the next day and a reship. New chair arrived in perfect shape. All things considered it was a good experience and a good value.

 I would shop here again

I ordered this so-called art table on Friday 10/24, and the tracking number said it would be at our shop on Monday 10/27. We waited for 3 days, but it was never arrived. On Thursday morning, I read from FedEx website that the item was delivered on Wednesday evening around 4pm-5pm and someone has signed for it. No one in my building did, and it took them another day to find out where it was shipped to. When I finally got it, the screws were too short to install anything, I had to buy some screws at Lowe's. The finished product was unblanced, cannot be adjusted to stand still on the floor. When we contacted the customer service, they required 35% restocking fee, we have to pay for our shipping and their original shipping. I'd rather throw it in the trash than re-send it so they can sell out to another unsuspecting customer. I am very very VERY disappointed at this product and the way this company handling the situation (it wasn't our fault that the product is flawed) and I will never buy or recommend this company to anyone I know ever again.

 I would not shop here again

Their prices were exellent & the chairs are terrific! I would absolutely use them again in the future.

 I would shop here again

Quality product shipped ahead of schedule. I was VERY pleased all around.

 I would not shop here again

had to contact the owner,after repeated attempts with customer service, the arrange the return and replacement of defective merchandise. company seems to have some internal communications issues as well.

 I would shop here again

it was great

 I would shop here again

everything turned out ok

 I would shop here again

Awful company to deal with--after placing my on-line order I received a call stating they would have to charge me substantially more than their price on-line stated!!! I promptly canceled the order before they mailed the merchandise. However, they still charged my credit card and would not reverse the charge!!! I had to go through the credit card company to have the charge reversed.

 I would not shop here again

I ordered four chairs from Biz Chair that were advertised as $24.99 each. This price was listed on their website for at least two weeks while I was making my decision. I finally placed my order and sent them an email a week later asking if my order had   Read full review...

 I would not shop here again

excellent product, good price, free shipping, immediate deliver...all made it a perfect experience

 I would shop here again

Great and easy

 I would shop here again

This is an online vendor I can always count on. If they say it's in stock, it actually is and they ship it within one business day. Great selection, too.

 I would shop here again

make it easier to track order!

 I would shop here again

My order was placed 6/12/08. I chose bizchair in order to receive 3-5 day shipping. I called to check my order status a week later, not good. I don't think the order was placed with the vendor. I was told it would ship the next week. Called to check status, not good again. After talking with the same persone 3 times in frustration I even attempted to find a local distributor without avail. So the order has remained in tact. I finally spoke with Donna, extremely positive, polite and helpful a definite asset. She blew away the other non-service unconcerned representative I had previously dealt with. Now I will be waiting another 3 weeks and hoping to receive my bedroom furniture while living out of bags. As a multiple business owner, good employees are hard to find. Kudos to Donna Richards!!! Sorry for the negative input but its important to know what/who needs fixing.

 I would not shop here again

ok

 I would shop here again