Blue Nile

I returned a $32,000 engagement ring to Blue Nile. [2.01 F IF Ideal.] They could not handle a resize of the ring in the 30 day period.

According to the service agent at Blue Nile the problems that they are experiencing are due to the shipping department being separate from the where are orders are being taken.

My follow on was to buy from the 47st diamond district in NY. For $1000 less I was able to buy a diamond that was equal to or better in every category. [2.01, E, IF Ultra Ideal].
I got a tour of the diamond cutting factory on the 27th floor and chose my diamond there.

The 47st store has also had problems with resizing. They mounted on a 6 prong when we requested a 4 prong and they mounted the prongs over the engraved #.

It seems that you get what you pay for.



 I would not shop here again

Dealing with Blue Nile has been a complete nightmare. My boyfriend gave me a platinum earring/necklace combo for Christmas. Beautiful, but I was surprised to see no lobster clasp on the necklace, and the earrings didn't have screw backs. Sure enough,   Read full review...

 I would not shop here again

I ordered my mom a platinum bracelet for mothers day form this store and they shipped it out fast, and the product was beautiful!

 I would shop here again

My (now) husband bought my engagement ring from Blue Nile last December. I love this web site and I share it with every one! I of course checked out local jewelery stores (even though I knew the better prices where on-line) where I discovered what   Read full review...

 I would shop here again

After doing a lot of research on the internet, I decided to purchase a diamond solitaire engagement ring from Blue Nile. They provide all the education you need (4c's) to choose your ring. I was most impressed by the ease of filtering and sorting through all the diamonds to narrow your search. Most diamonds even had a photocopy of the GIA cert for viewing online!

After I chose my diamond, I looked at other online stores to see what I could get for the same price as Blue Nile. Turns out that Blue Nile's prices were typically lower by about $50-$100 for similar carats and quality.

The ring was shipped on schedule. You were able to track the Fedex delivery on Blue Nile's site.

I was very satisfied and comfortable ordering jewelery from Blue Nile. It was so easy and informative, that I didn't even need to speak to anyone there.



 I would shop here again

After several unsuccessful trips to the wholesale jewelry district and Robbins Brothers I decided to   Read full review...

 I would shop here again

I didn't feel comfortable ordering such a large purchase on-line, so I called and ordered over the p   Read full review...

 I would shop here again

I love shopping online. You name it, I've bought it online: clothes, shoes, prescriptions, groceries   Read full review...

 I would shop here again

Just wanted to share a very positive experience with Blue Nile. After months of reading (i.e. Renee   Read full review...

 I would shop here again

Selection was excellent. I really liked the diamond search tool, which let you specify your quality parameters and it gave you a set of diamonds to choose from. I would have liked more setting choices -- if you want side stones, you're a bit limited.   Read full review...

 I would shop here again

MY PURCHASE - This is my 2nd experience with Blue Nile. The first one was via my fiance, who bought my diamond engagement solitaire through Blue Nile. I was surprised that he would do such a big purchase online, but we got the ring appraised for more   Read full review...

 I would not shop here again

This store helped me find what I needed right away. The delivery was great and quick and I actually (finally) found it easy to order my things. I found what I needed right away and the pricing was absolutely fabulous!!!!!!!!Wow this store   Read full review...

 I would shop here again

Enjoy the variety of rings provided, and I like the examples of how rings are (cut, clairty) to see the difference to those that are not very familiar with   Read full review...

 I would shop here again

We bought my engagement from them, had it appraised within the 30 day return time and it appraised for $6,000 over the GIA appraisal that came with   Read full review...

 I would shop here again

Blue Nile has many jewelry options from rings, necklaces, watches, and earrings. I will focus only on their selection of loose diamonds and engagement ring settings. Blue Nile is one of a few large and well known online diamond stores. The advantage to   Read full review...

 I would shop here again

I was very hapy with my order from this company. My Valentine's Day was the best ever mostly becuase of the bracelet I purchased from Blue Nile. They got it here on time and that was my biggest concern. The bracelet wasn't bad   Read full review...

 I would shop here again

Blue Nile should be considered Diamonds 101, this was my number one resource for all of the basics that I needed to know. The great photography used in "build your diamond ring" really gives shoppers a comparitive selection to finetune the engagement   Read full review...

 I would shop here again

Blue Nile delivered everything as promised. The site was easy to use, providing information on the "4 Cs" to enable the buyer to make an informed purchase and offering you the option of separately picking your preferred diamond to construct the ring. The   Read full review...

 I would shop here again

Great service, great delivery, great prices, great selection.

Service: Did a lot of research on diamonds before purchasing this one. Had a few VERY detailed questions regarding diamond quality, and called the 800 number. The representatives   Read full review...

 I would shop here again

My fiance finally let the cat out of the bag about where he purchased my engagement ring. I couldn't believe he had bought it sight unseen on the internet - my ring is absolutely gorgeous. Strangers have complemented me on it.

I decided to go   Read full review...

 I would shop here again

How do you buy the token of your everlasting love online!?

I wrestled with this question in trying to decide between purchasing an engagement ring online or from someone locally. In the end, Blue Nile offered better prices, but more   Read full review...

 I would shop here again

Taking the Plunge
In April of this year (2002) I purchased an engagement ring from Blue Nile. Yes. You heard me correct. I procured my fiancée's most prized piece of jewelry from an on-line store. Was I nervous at first? Absolutely. Was   Read full review...

 I would shop here again

I owned a jewelry store for many years, plus my family seems to be full of jewelers. We know how much to pay for items, and we know when someone is making a fantastic profit that appears totally out of line. Blue Nile charges far too much for their   Read full review...

 I would not shop here again

Blue Nile has a huge selection of diamonds and search engines that make shopping fun. But much, much more importantly, certifications are available online

They have a java engine which isn’t very useful, but an advanced html engine which is   Read full review...

 I would shop here again

It was mid October/2000 when I purchased a diamond ring from blue nile.
I got another appraisal from a local jewelry and the deal I got was a good one. Compared to the average ring price, I could save at least $1,000. Everything I planned went very   Read full review...

 I would shop here again

I originally heard of Blue Nile in print. An article was describing how Blue Nile had some big financial backing and was posturing itself to be a big online supplier. I realized that it simply wasn't a mom & pop storefront operation that migrated to   Read full review...

 I would shop here again

I learned of Blue Nile through an on-line advertisement. The holidays were upon us and so I took a click through to take a look. The first thing I noticed was the site design which was very nice and how easy to use it was.

One of the things   Read full review...

 I would shop here again

I picked out a heart shaped diamond, exactly the quality I wanted and had it overnight. The easiest way to learn about the 4 C's is to look online. My first stop was Blue Nile.com and I learned almost everything I needed to know without any pain. I've   Read full review...

 I would shop here again

I was reading some of the previous reviews, especially the one describing someone's terrible tales of woe trying to get bluenile to reserve a diamond. I too choose a stone and setting and went through the web site to build the ring. When presented with   Read full review...

 I would shop here again

I am very disappointed with the service I received from BlueNile.com. I had expected only the best (prices, quality, and service) after reading the glowing reviews, but I quickly learned that sometimes reviews exploding with enthusiam can lead to   Read full review...

 I would not shop here again

I had a wonderful experience when purchasing my diamond stud earrings with Blue Nile earlier this year. I wanted to get a higher grade diamond than was in their standard setting, so I called the toll-free number where I was helped by very friendly   Read full review...

 I would shop here again

I had an excellent experience with Blue Nile. I learned of them by typing in "diamond" on a search engine.

I bought a solitaire diamond engagement ring from them ($7850) and was completely satisfied with the ring and the service.   Read full review...

 I would shop here again

I recently purchased a diamond engagement ring. Sounds like an easy thing to do, but it isn't. If you don't know how to buy a diamond, you are going to get ripped off, or get a sub-par diamond. This is where bluenile.com comes in.

I   Read full review...

 I would shop here again

I knew nothing about buying a diamond before I came upon Bluenile.com. They have a great site with alot of information. They will take you step by step through a diamond tutorial, let you build your own engagement ring, and has a glossary of all terms   Read full review...

 I would shop here again