BoatersWorld.com

The antenna connector ordered did not specify, other than the part number, that the device was for a cell phone, not a VHF antenna. Low cost of the product does not merit return for refund. Disappointed that part did not meet expectations.

 I would shop here again

Web page well linked, product was well described and the checkout process was simple, the product arrived in two days in good condition and I am pleased with the shopping experiance. Jim.

 I would shop here again

Ladder was sent FedEx. I received the carton (banged up) but there was no merchandise inside. I called Boaters World and was told I would hear back in 2 or 3 days. I did not receive a callback and called again after 3 days. A diefferent person told me it would be 7 to 10 days before we heard anything from FedEx. I never received an apology during either call from Boaters World nor did they offer an alternative until I pressed the situation. Although this was entirely the fault of FedEx, BoatersWorld could have and should have done more to ease the pain or this experience. I opted for a refund and bought the ladder somewhere else.

 I would not shop here again

Excellent

 I would shop here again

fine, except they did that annoying thing of confirming online transaction and then sending e-mail saying to call them. i do online transactions because i can't hear on the phone, so it's really annoying to then be told you haven't really done the transaction and will have to do it over again on the phone. they did that because they said billing address and delivery address didn't match. well, gee guys, do you really think i can have portapotty delivered to my p.o. box credit card billing address? and, my credit card co. has my street address, so there should have been no discrepancy in the first place. city people really have a problem with the p.o. box concept, don't they? even AT&T can't figure out how to address a bill properly to a p.o. box, and surely they must have a "professional" running their huge mail operation, so I guess little boater's world can be excused for not understanding the p.o. box concept very well, either.

 I would shop here again

Although Boaters world did what was expected, the merchandise was poorly assembled and when I called the company direct, their response was all we can do is fix it for you after you ship it back to us. I didn't spend $450 dollars on something to have it fixed.

 I would shop here again

Great people to do business with.

 I would shop here again

EXCELLENT

 I would shop here again

I ordered a boat seat and a sun shade. I thought I had ordered two boat seats when I selected the amount. I tried to order just 1 more seat to receive the special discount for buying two seats. I was told the first order would be stopped and a new shipment would be sent and I would receive credit for the first order. Wellll, a couple days later I was told the first order had already shipped and to just send it back. I had to pay shipping charges for the seat and sun shade. All this could have been simply taken care of if the clerk had just sent one more seat at the discount price....

 I would not shop here again

i ordered the cleaner which was higher priced then i thougt but needed it and bought it anyway. shipping was quoted at one price but when sent it wasshipped at a price almost four times the rate quoted. take me off your email list i will never recommend you to anyone and will never buy anything from you again

 I would not shop here again

Easy transaction, good e-mail communication, quick shipping. Very pleased overall. I was pleasantly surprised how quickly the return/exchange was processed with no questions asked.

 I would shop here again

I enjoyed looking at the products.The service was good,the communication was handled like I like it;I used on-line and the 800 number;I will probably order again,but I would feel more comfortable using the 800 number

 I would shop here again

BoatersWorld.com You have good serve and good shipping it is almost on time.

 I would shop here again

Tried to purchase from Boaters World on line twice. Both times the order was cancelled due to inability of Boaters World to complete the transaction. I will not shop there again.

 I would not shop here again

They have several "stores" and websites and get them confused. I got emails referring to Camera, Amazon, and other sites but were really about Boaters World. Extremely confusing and their websites were not correct in shipping charges and sent conflicting emails with different costs.

 I would shop here again

I ordered, they shipped the correct part. Easy enough, don't you think.

 I would shop here again

Outstanding support and variaty of goods to provide all my needs.

 I would shop here again

In Nov 07, my son ordered a $50.00 gift certificate for Xmas, in Apr I was sent a $75 certificate (after several emails). I made my order and it was confirmed for 2 vest less the $75.00. Later I was sent 1 vest, and I was charged full price. I emailed and had to make 3 phone calls, and I had to ask for help from a supervisor to finally get the correct order at the correct price.

 I would not shop here again

Very easy to shop. Very fast shipping.

 I would shop here again

GREAT ONLINE SHOPPING, QUALITY PRODUCTS

 I would shop here again

Thank You,for the fast service.

 I would shop here again

Customer service is terrible.

 I would not shop here again

I have been shopping at Boater's World for many years, and will continue to do so for many more.

 I would shop here again

I will shop in the store, but not "on-line". I could never get through to anyone on the phone. They put you on hold forever then they would take the call and hang up.

 I would shop here again

Found what I needed and was received in a timely manner. Would buy from again without hesitation.

 I would shop here again

Have shopped here before and have always had excellent service and the lowest prices of any internet sites I have tried for marine products.

 I would shop here again

Said they had the item and didn't nor could they give me any idea of when they would get it.

 I would not shop here again

Great transaction on exactly what I wanted at a much more reasonable price than the rip-offs in local stores! I am delighted!

 I would shop here again

great service...when i order from BW i usually have my purchase in 2 days...like magic....i work for a big defence firm and if we got an order today it wouldn't ship for months....

 I would shop here again

Person on phone barely spoke english; had to spell my name four times for him. For the few items we ordered it took over 1/2 hour on the phone. Gave up on a few of the items and purchased at local store. Even there they were not aware of the sale items in the flyer we took with us. I would recommend that anyone shopping at BoaterWorld know the exact items they need and what the products are capable of as the staff is not very knowledgeable. I received notice a week ago that some small backorders items were shipped. I still have not received them. Approx one month since original order placed.

 I would not shop here again

Excellent

 I would shop here again

I returned the watch because the fit was wrong. It would have helped to have dimensions to know whether it was what I wanted. The service was wonderful, it arrived on time in good condition, and I will see if I am credited for my return. If my card is not credited, I will have a different view of the service.

 I would shop here again

Everything was in good condition, arrived on time and was the quality we expected. Will definitely shop on-line w/BoatersWorld.com again. :) Bonnie

 I would shop here again

I wouldn't suggest Boaters World to my worst enemy

 I would not shop here again

I had to return the anode, wrong size. I was notfied right away and my credit card was reimburesd . No problems, no questions. I will shop here again.

 I would shop here again

False advertisement, still has not giving me a refund they said they would. The product was fine and the shipping was fine, but the accounting sucked and still does. I needed some additional items for my boat, but I bought them from another on-line boating dealer and it was a pleasure to have it all just work like it should. I do extensive on-line shopping and the combination of boaters world and paypal made this one the worst I have ever had. By far, worse than all problems on all orders I have ever placed combined

 I would not shop here again

Products were exactly what I ordered and wanted. The order was received ahead of schedule and in perfect condition. I will definitely use BoatersWorld again.

 I would shop here again

My experience was and is that this merchant has been consistent in responding with the item ordered on, or ahead of time, with each delivery and thereby consistently exceeding expectations. Thanks!

 I would shop here again

good service

 I would shop here again

I will shop again at BoatersWorld.com if I need anything else.

 I would shop here again