BoatersWorld.com

False advertisement, still has not giving me a refund they said they would. The product was fine and the shipping was fine, but the accounting sucked and still does. I needed some additional items for my boat, but I bought them from another on-line boating dealer and it was a pleasure to have it all just work like it should. I do extensive on-line shopping and the combination of boaters world and paypal made this one the worst I have ever had. By far, worse than all problems on all orders I have ever placed combined

 I would not shop here again

Products were exactly what I ordered and wanted. The order was received ahead of schedule and in perfect condition. I will definitely use BoatersWorld again.

 I would shop here again

My experience was and is that this merchant has been consistent in responding with the item ordered on, or ahead of time, with each delivery and thereby consistently exceeding expectations. Thanks!

 I would shop here again

good service

 I would shop here again

I will shop again at BoatersWorld.com if I need anything else.

 I would shop here again

I found some great Christmas ideas and placed an order for a few T-shirts on Nov 26, 2007. Within two weeks I received and email that they hadn't forgotten about me and my order was pending. That same email arrived once a week until the end of January when I cancelled my order. I called and emailed customer service a few times, to no avail. They kept telling me that the manufacturer was the reason for the delay. HOW LONG DOES IT TAKE FOR A COUPLE OF T-SHIRTS TO BE MANUFACTURED???? At one point, we received an email from a customer service rep that wasnt' even from Boater's World?????? When I replied asking them who they were, they apologized. For what????Where is my order??? Being a previous customer, I feel the company should have provided better service, offered a viable reason for the delay and coupon/discount for future items. I will never make a purchase again from Boater's World.

 I would not shop here again

I was VERY pleased with BoatersWorld.com. Very good pricing, very quick, inexpensive shipping, and good communication. I made an error entering my credit card information, and MY error was handled very efficiently. I would have to rate this as one of my best online purchasing experiences ever! I am not one who passes out such compliments very often!

 I would shop here again

They have an "F" from the better business bureau for good reason!! Web site promised a gift certificate "right now" and I haven't recieved it for almost a month!! Rude customer service! DO NOT RISK YOUR MONEY HERE!!!!!

 I would not shop here again

EXCELLENT VALUE FOR QUALITY PRODUCT,VERY HELPFUL CUSTOMER SERVICE AND THE PRODUCT ACTUALY ARRIVED EARLY.I'LL DO BUSINESS WITH THEM AGAIN.

 I would shop here again

BoatersWorld.com did an o.k. job. I still have not used the reel because the weather conditions in California postpone the trip, so we had to reschedulefor another time and month.

 I would shop here again

Customer support is the worst (India?) and can't communicate. Lots of items not in stock, so long delays in shipping. Only shopped this time because I received a gift certificate. Won't shop at Boatersworld online again.

 I would not shop here again

Purchasing such a expensive item, as a buyer I was very satisfied. I will be purchasing more in the future,and will refer your company to our friends. Oh yeah the free shipping was the A .

 I would shop here again

Customers Service was Horrible..They did not try and understand, most the time they did not even understand ENGLISH. Save yourself time and money shop elsewhere. There is no 100% guarantee as they proclaim.

 I would not shop here again

I tried to purchase a water pump for a boat that the University Of Florida owns, I have puchased in the past with a University P-card. For some unknown reason boaters world now needs the billing zip code for this P-card. I work at a sattelite camous so I have no Idea what the billing zip code is,and trying to talk to someone in my entity that knows anything is like pulling teeth. So....I went to west marine and I got my stuff in a very timely and professional manner.I have also talked to the Director of my campus about suspending ALL spending with boaters world.we shall see what happens. This was without a doubt the worst service I have ever experienced online!!!!!!!!!!

 I would not shop here again

order took 2 weeks to come. carrier could not find my address for a week and boaters world did not care when i called to complain..never again will i shop at boaters world

 I would not shop here again

excellent, helpful phone staff, item arrived in two days!:)

 I would shop here again

There was a small problem.Your sight did not tell which credit cards you accept.I puy information down and it would not accept it so I tried a different card which worked.Two days in a row however I got e-mails stating the wrong number was used.The first call the girl had a different name and iteim ordered for the order number I had.She changed it but the next day another e mail about wrong number.I called again and the fellow I spoke to changed it.That time it worked because 2 days after I received the order.Unfortunately I can not comment on the product because it was something my son had on his Christmas list and he would know wheather it is good or not.

 I would shop here again

Extra effort needed to get Boater's World to honer stated sale price. No comformation of sale price anytime during the oder process. Customer service calls were useless. A physical store personel contacted the on-line dept. to resolve the issue. Will use site to research items only. Will not purchase on-line from Boater's World again. Will purchase from a store location only.

 I would not shop here again

I ordered gift certificates. I kept emailing and calling. They claimed that the gift certificates had been sent, but I never got them. After 2 weeks of emails and calls, they finally read me the gift certificate numbers over the phone.

 I would not shop here again

The web site had the wrong picture of the product, and after I contacted customer service and told them of the mixup they shipped the proper product with the lower price.

 I would shop here again

Product did not match decription on line. Took over a month to try and get Boatersworld.com to acknowlege that they decription was wrong. Would not satisfy me by sending product as decribed. Totally not satisfied and would never shop with them again.

 I would not shop here again

good deal

 I would shop here again

Ordered the item, was advised of 1 wk backorder. Received confirmation of order, name was spelled wrong so phone call needed to correct that. (name was clearly spelled to operator at time of order, operator difficult to understand due to foreign accent)Recontacted in 1 wk, was advised item still on backorder and 'customer service' was unable to provide any time frame and refused to check further and refused to connect/ forward me to a supervisor. Waited another week before item shipped/ arrived. No excuse for poor phone people. They represent the company and were very poor at doing so!

 I would not shop here again

Seating and base look nice but over priced for what they are, and the description in your book is not correct. Your catalog lists the overall height as 31", "NOT SO". With the 16" base the overall height to the top of the seat is 35". You need to correct the overall dimentions in your catalog and on line. Also, in your catalog and on-line the picture of what I purchased shows the center sections of the seats and backrest to be rolled and pleated vinyl material, not so, what I got were all plain white vinyl seats. I would not buy these again and feel the item was misrepresented and over priced.

 I would shop here again

I do not recommend ordering on-line from this company. Their ad about free shipping on orders over $100 is not correct. I placed an on-line order and all through my checkout and even to the confirmation page, I was told shipping would be free. When I got my order I was charged $15.90 shipping and handling. They said it was because the item I ordered was a "Limited Special" item and it carried shipping charges. No where once I added this item to my shopping cart did it say it was a 'Limited Special' item and shipping charges would apply. There is a note under their ordering info about shipping being charged on certain items, but once you put that item in your cart, the shipping should show up and it does not. I believe it is false advertising to show the shipping charges as 'free' if indeed that is not the case. I you want to order from them, I suggest ordering over the phone.


 I would not shop here again

ordered gift certificate. expected to receive it in mail. waited several weeks before calling. was told they'd send it. it didn't come. after 2 more calls i was told they sent me a number by email that was the certificate and merchadise could only be ordered online. the gift was for christmas for recipient to use in our local store. i told them to keep the certificate and credit my checking account which they finally did.

 I would not shop here again

Very good.

 I would shop here again

Reliable method of ordering parts for my boat. BoatersWorld delivered as expected.

 I would shop here again

No Problems!!

 I would shop here again

The watch I received is just fine but the box it was in had a $20.00 lower price, bar coded tag, on it then what I paid??.. I do most of my boating needs shoping at Boaters World and am normally very satisfied with their products and service.

 I would shop here again

Great place to shop.

 I would shop here again

PRODUCTS ARRIVED IN 2 DAYS-PACKAGING EXCELLANT-FINE EXAMPLE OF GREAT CUSTOMER SERVICE-ALSO AN EXCELLANT VALUE-MANY THANKS

 I would shop here again

Considering the degree of complication of my order (international and via a hotel visitor) I am very pleased with the experience.

 I would shop here again

Seats were shipped without mounting screws or information about what size hardware to use. Repeated calls/emails failed to specify hardware type/size

 I would shop here again

I will NEVER mail order from boaters world again. 1st product broken,called,told it would be replaced. 10 day's later ,no product,called again,told i never called re-order product & shows up filthy dirty,& rusty although it did have all the parts[finally]. cust. service is horrendus. need to take a lesson from west marine & Boat US

 I would not shop here again

It was good and I received the products that I ordered.

 I would shop here again

good

 I would shop here again

I purchase nearly everyting online for the convenience and this experience was pleasant, quick and efficient. I would recommend this company to everyone. With Warm Regards.

 I would shop here again

Outstanding - great and prompt service and delivery.

 I would shop here again

The items I ordered are not shipped from stock. So far, I have not received the order nor has the supplier been able to furnish an expected ship date. This was expected and is not a problem since the boat is a total renovation project and boating season is about over. We've got all winter to "get it right". I was taking advantage of a good discount on the normal price for these items so they were ordered well ahead of my actual need.

 I would shop here again