Brilliantstore.com

Reliable with quick delivery

 I would shop here again

Very good

 I would shop here again

Right at the year mark, my Dell Vostro AC adaptor died and I needed a replacement.

 B&M store had it for double, and it didn't even charge the battery!

I did a random search and found them thruogh Google and couldn't believe the price. It came quickly, as described and I hooked it rught up.  They even warranty thier products!!

Will definitely keep this store in mind when needing other computer accessories.

**Because I had never heard of the store before, I called to see if I could speak with a real person, and customer service was really curteous.

I'll be shopping again.

 I would shop here again

Great price for product was exactly as described power supply compatible with the fujitsu laptop I purchased, cord is a little short but who can complain when the fujitsu cord retails for $50 and this cord was $20.

 I would shop here again

Brilliantstore.com delivered! This store offered notification of shipment, super fast shipping, and the item (battery for my laptop) was as described.

 I would shop here again

I have had a Toshiba Satellite laptop (model P25 type) for about one year and suddenly, without warning the system went dead right in the middle of some important processing. I had been, and usually do operate with full A/C power for which I use the   Read full review...

 I would shop here again

Website was easy to use.  Shipped next day.  Every Thing went speedy and worry free.  Will Order Threw you again

 I would shop here again

Frustrating...the battery I ordered was not a usable replacement and now I am out shipping charges both ways and time.

 I would not shop here again

GREAT price, speedy delivery, and the AC adapter works fine with my laptop computer.  Radio Shack was going to charge me $100 for a universal adapter, so I ordered online from Brilliant store for less than $27--including the shipping & handling!

 I would shop here again

the shopping was easy but the shipping was very slow ? Paid for item and was not shipped out intill 3 days later

 I would not shop here again

HDMI 3 Port Switch Splitter with Remote Control- Up to 1080p.  This product is good overall but the remote  will only work within 3 feet of the HDMI splitter.  This makes it inconvenient when you are sitting 7 feet away.    Read full review...

 I would shop here again

I am a bit frustrated at this point.  Brilliant Store sent the wrong battery for my laptop.  When I looked for contact info to rectify the situation, there is only an email address.  I would have preferred to call a human being rather than trusting email to produce a prompt reply.  However, I have emailed Brilliant Store the details of the situation requesting that the correct part be shipped along with a prepaid shipping label to return the incorrect part. I am hopeful that Brilliant Store will do the right thing.

 I would not shop here again

Truely a pleasure, fast and accurate. I will definately shop here again and recommend to all of my friends! keep up the great work!!

 I would shop here again

I thought the replacement adaptor I ordered would look just like the one I already purchased, but it didn't. Still, it turned out to be just as good as the one that came with my laptop plus a little lighter.The turn around time was only a couple days and I live in the heart of Mississippi.This was my first time using Brilliantstore.com and I'm impressed.

 I would shop here again

Order was processed and shipped quickly. Acer TravelMate replacement battery works as expected. Only 3 weeks from California to Italy during Christmas holidays. Excellent!

 I would shop here again

This was my first time to order a computer accessory (Toshiba laptop battery) from Brillianstore (Dec.22'08), and I was surprised it arrived in just 2 days! I was very happy with the service and will definitely order from their store again. The price was decent and it was readily available in their store.

 I would shop here again

Ordered on the night of 12/15, shipped on 12/19 and received on 12/22.  So not exactly shipped the next day as advertised on their site but understandable since it's busy Christmas shopping season.  Laptop keyboard was well packaged and cheaper by 1/2 to 1/3 than most places.  I was actually ordering on amazon.com through this vendor, but decided to check out the vendor first.  Had good ratings and was 1/2 the price by ordering straight from them then through amazon.com.  Will order from them again other than for rush items.

 I would shop here again

Since I had never purchased anything through Brilliantstore.com, I decided to telephone the 800 number.   I wanted to make absolutely certain I was ordering the right keyboard for my laptop. The young lady who answered the phone was very polite and I was immediately convinced that she was going to help me make the right choice. Within seconds, she instructed me as to the correct part-number. I was advised that my package would be delivered in about a week. Considering that shipping was taking place during the Christmas holidays, I expected that there might be a delay.  However, my package arrived yesterday, 12/22/08, I immediately took the keyboard to a local computer repair shop and to my surprise, I was back in business in less than one hour.  Overall, I was thoroughly pleased with Brilliantstore AND I expect to do business with this company again in the future. No question.....I got the right keyboard.  John Tyler Gibson, Livonia, Michigan

 I would shop here again

Even though they claim most orders go out in 24hrs, my items were in stock according to the website but didn't ship put for 7days!! And I still haven't recieved them a week and a  half later!!

 I would not shop here again

As of today, I have yet to receive my order. And I placed my order exactly a week ago, thinking that my order will get here (San Jose, CA) in no time because the map on their website said it would take the 1-2 days to arrive for any order shipped to a CA address. Customer serivice: slow and no follow up  [sorry i have to shorten this]

Follow up: Tracking my order through the USPS tracking number, I found that my order was delivered back to them without reaching me---two days ago: I received a phone call from the postal office in San Jose through the cell phone number I gave BrilliantStore. The staff person at the postal office said that someone at their office (at the time) was trying to mail a package to me and because it did not have enough postage, could not be delivered. How riduculous. I paid my order in full at the time of my order and Brilliant Store expected me to pay more for standard shipping? They said they will refund me but so far nothing. Thus, I find this company rather shady and not trustworthy. Stay away!!

 I would not shop here again

Great Service !! Fast Shipper !! Would shop with again !! One to refer a friend to shop with !!!

 I would shop here again

EVERYTHING WAS GREAT! EASE OF ORDERING, DELIVERY AND THIS PRODUCT REALLY WORKS WELL...PLUG AND PLAY! I OPENED THE BOX AND HAD THIS PRODUCT WORKING IMMEDIATELY! FOR THE PRICE AND WHAT THIS CAN DO, NO IT DEPARTMENT SHOULDN'T HAVE ONE. IT'S WELL WORTH IT.

 I would shop here again

I was very pleased with the fast service, good product ,good price,thanks!The adapter was perfect for my Mac Mini.Would reccomend your store.

 I would shop here again

good experience. i would repeat. great price.

 I would shop here again

easy

 I would shop here again

Web site easily navigated, product is exactly as advertised. Service was prompt and delivery was recieved within 5 day of ordering. This is a class company to do business with.

 I would shop here again

Needed replacement battery for PC.  Was thrilled to find that their part fit perfectly.  Also, delivery was sooner than expected.

 I would shop here again

An easy to navigate website and friendly staff made the shopping experience very accommodating.

 I would shop here again

We purchased a battery for a Palm Zire from brilliantstore.com.  However, they sent us the wrong battery.  It didn't work in the Palm they said it worked in on their website.  When we asked them about a replacement, they said it was our fault.  They forced us to send it back to them at our expense, and wouldn't refund us any shipping costs for their error.  Their website is deceptive, and their customer service abominable.  Stay away from Brilliantstore!  It's not brilliant, it's dismal! 

 I would not shop here again

After several emails, I received instructions to return a standalone laptop battery charger that wasn't working.  At first they replaced it instead of refunding it, but when I made it clear that I wanted a refund, and that I didn't open the box, they told me to return the unopened replacement to the post office and refuse delivery.  I did so, but after over a month I have no refund and they have been ignoring my emails.

(Update) About a week after the original post they said the person who handled my account is no longer with them (didn't say if fired or quit).  They apologized and promised a refund, which came about two weeks later.

 I would not shop here again

Product did not work (I rated "good condition" above because it was not apparently damaged). I returned it but cannot get a refund and they have not responded to recent emails.

 I would not shop here again

THE EXPERIENCE WAS GREAT, FIRST TIME USING THE NETWORK AND WORK THROUGH THE ORDERING SYSTEM WITH EASE. MATERIAL RECEIVE ON TIME AND TRACKING IT WAS EXCELLENT.

 I would shop here again

The products I've ordered from them (a flexible keyboard and a bluetooth adaptor) work. The shipping costs are as cheap as it gets online, and they ship promptly. While they left a USB adaptor out of the keyboard order, they shipped it as soon as I let them know it was missing.

I recommend them.

 I would shop here again

I Couldn't believe how fast the product arrive and with only standard shipping. Good packaging, good product quality, very fast shipping! Will definitely order from them in the future.

 I would shop here again

Price was the best. Website was easy. Battery arrived in less than a week. What more could you want? Certainly recommended.

 I would shop here again

I ordered and received a Battery for Sandisk Sansa C200 C240 C250 MP3 Player. The new battery is apparently defective as it will not take and hold a full charge. I have recycled and charged the battery several times but it will still not hold a charge. I will be contacting Brilliantstore.com for a replacement battery.

 I would shop here again

You had the product I needed. I couldn't find it anywhere locally. I'm so glad I found Brilliantstore!

 I would shop here again

Order was processed and shipped very quickly, item works as expected. Recommended seller.

 I would shop here again

very goiod!

 I would shop here again

Slow slow slow delivery! Ordering was easy but for something that was coming from New Hampshire, I should have had it within five days. It took 3 weeks to get. That's crazy.

 I would shop here again