ButterflyPhoto

Full review
On 4/12/09, I place an order with Butterfly Photo for a Black Olympus Stylus 8000. I chose their free shipping method which was 5-7 business days. I received the camera on 4/16/09. I realized that the camera was the wrong color the same day. Upon further investigation I found out someone had covered up the silver model sticker with a black model sticker and added a black sticker to the side to make it appear it was a black camera. I called Butterfly Photo on 4/17/09 and was advised I would have to send the old one back and they would resend one to me. I asked if I could pay for expedited shipping and they said I would have to use the shipping label they would send me. They sent me a USPS Parcel Post shipping label which I received on 4/23/09 and sent the package the same day. I was assured the problem would be corrected. It annoyed me that they used the slowest shipping method not only to get me the label but also to ship it back to them. I was assured it would be 2 day shipping to get the new camera to me, only to find out it was 3 day shipping. I just received the new camera today and it is the wrong one, yet again. I strongly encourage consumers to use another store or a local store to purchase electronics. This company is unreliable and is not willing to compensate anyone for a mistake they made. It is now 5/13/09 and I am still waiting for a refund.