CTI

for free shipping i ordered on friday and received monday. that was awesome

 I would shop here again

Great - received the scanners before expected and they were needed ASAP.

 I would shop here again

Merchant was excellent, although DHL shipping was a bit slower than expected.

 I would shop here again

Some confusing info, i.e. "order Completed" meant either shipped or cancelled, but did not indicate which.

 I would shop here again

Very user friendly site, purchse & rebate.

 I would shop here again

Excellent shopping experience. Good price, free shipping, and I received the item exactly 24 hours after placing the order.

 I would shop here again

The product I was ordering was listed on their website as in stock. However, two days after I ordered, I received an email that it was in fact on back order and that there would be a delay. I emailed them back to cancel my order, refund my money, and that I would be buying it from someone else. They did so on the next business day.

 I would not shop here again

good listing for items, links in manufacturer coupons/rebates well.

 I would shop here again

ok

 I would shop here again

CTI shipped the wrong scanner to me. I have sent it back and am still waiting for the right one. I have every confidence that I will receive the correct scanner eventually, but the delay is unfortunate. CTI might benefit from some sort of quality control emphasis in the order fulfillment department.

 I would shop here again

I received the product much quicker than expected! Keep up the good work.

 I would shop here again

Uncomplicated ordering, quick delivery.

 I would shop here again

Good

 I would shop here again

Shipped a fairly bulky item (scanner) across the US in two days - free of charge. they had the best price as well. you can't beat that.

 I would shop here again

Monday I waited for my delivery all day...when I called SAIA I was advised that there was not enough room for the trailer so my order was returned to their warehouse. SAIA had a trailer delivery to this same location last December with no difficulty. They then rescheduled a delivery for today between 8:00 AM and Noon...I waited until 12:15 PM and then had to leave. On their manifest, attached, they have my name and telephone number where they could have called my with any issues or problems...but they did not.

I have taken 12 hours off of work to be available for this delivery and I cannot continue to take time off and not accomplish anything.

I do not know what the issues are with SAIA but I would suggest that you reconsider your choice of delivery firms.

When I attempt to e-mail CTI at the address they provide I receive the following

The following recipient(s) cannot be reached:

'sales@cti-intl.com' on 11/3/2006 12:08 AM
550 5.7.1 sales@cti-intl.com... Relaying denied. Proper authentication required.



 I would not shop here again

My shopping experience with CTI was excellent; however, I needed to talk to a salesman before I purchased the ScanSnap S500 to verify that it could be used with Windows XP (some work with Mac) and that it was a new unit and not refurbished. I was transferred to a salesman but got voicemail. My phone call was never returned. The next day when I called again and was able to speak to someone who could answer my questions, they were answered but instead of taking my order over the phone, I was quickly referred to the website. Your website is more user-friendly than your employees. Sincerely, Kathy Beard

 I would shop here again

All good & web site easy to work with

 I would shop here again

fine

 I would shop here again

Excellent customer service

 I would shop here again

Here are the best service and prices on printers I've seen.

 I would shop here again

excellent

 I would shop here again

Outstanding experience. I ordered the product and expected to receive it 3-4 days later. I received it the next day! How can you expect more. I highly recommend this company.

 I would shop here again

First time buyer from CTI, it was excellent. We had a question on shipping and billing as we needed the product the very next day. The customer service and contact to meet our need was excellent. It was handled very professionally and we received the product on time.

 I would shop here again

recieved our order in a very timely fashion....

 I would shop here again

I would order again. CTI sent me e-mails as the order was progressing, which I appreciated. The web site was easy enough to get around. Also, good product, good price. Would order from them again.

 I would shop here again

They might consider improving their inventory tracking system to provide real-time notification of items that are out-of-stock while placing an order. It seemed to take more than an hour to correct their web site after I ordered an item that was not indicated to be out-of-stock when I placed the order but I was later told was out-of-stock. Their customer service did try to correct the problem and contacted me quickly by phone and responded quickly to my e-mail.

 I would shop here again

The process was quick and simple. The items came on time and seem to be working fine.

 I would shop here again

Will use this company again

 I would shop here again

Nothing much to say. I ordered the product, selected the slowest shipping method, and got it only two days later. The transaction was hardly noticeable, and that's the way it should be.

 I would shop here again

Web site is rather crude and not as easy to use as others.

 I would shop here again

Great prices and excellent service. Highly recommend.

 I would shop here again

Highly recommend!

 I would shop here again

The website is a pain in the neck! You continually get multiple pop-up windows for a customer satisfaction survey EVERY TIME YOU LOG IN! I called in initially trying to find out about tracking numbers and their customer service person wasn't particularly friendly. Given the chance to get the same products at similar price elsewhere, I would go to a different vendor.

 I would shop here again

Horrible. They took the order, called me to speak with them on the phone. Told me I was lying about my address (we had move a year ago), couldnt find our info, spent 20 mins. with me verifying a simple one item order and then refused to deliver it to an address different than our corporate office. I canceled the order. Will NEVER use them again!

 I would not shop here again

Very good price and service

 I would shop here again

fast shipping, easy ordering & already referred another associate to purchase from this company

 I would shop here again

Excellent Service. Timely delivery and follow up

 I would shop here again

was pleasant and delivery was exceptional.

 I would shop here again

Order was received exactly as promised. Internal CTI progress tracking reported by email, however no shipper tracking was offered. Minor issue, would not affect my doing business with CTI in the future.

 I would shop here again

Good price and prompt shipping. Would do business again.

 I would shop here again