CompuBiz USA, Inc

My highest recommendation to the folks at CompuBiz. I purchased a printer from them a few weeks ago, with it being received as scheduled. It worked fine until yesterday, at which time a serious hardware problem developed. My 30-day CompuBiz warranty had just expired, so I was referred to HP. HP then walked me through a myriad of diagnostic procedures, eventually confirming that my machine was in fact dead. For $600 plus shipping, they would be glad to sell me a new one.

Stan at CompuBiz spent the greater part of the following hour on a conference call with HP and me. HP countered with an offer where I'd receive a replacement printer if I paid $54 for the shipping. CompuBiz helped me insist upon the following deal: HP will send me a functional printer; they can have the defective one back.

CompuBiz provided excellent service to what will definitely be a repeat customer.

 I would shop here again

I have had great service with CompuBizUSA, Inc. So good I came back a second time. I find they have competitive prices if not the best.

 I would shop here again

CompuBiz USA was quick and easy to use. Drop down menus were simply. I had no problem navigating my way through the menus. I was very satisfied with my experience.

 I would shop here again

My experience overall was very good. The product was clearly listed on their website. There was just enough information to make an informed decision. The best part was the price. For the HP printer that I ordered their price was the best that I could find on the net, about $30 cheaper than the big boys. Free shipping would of been nice but I guess that you cannot have both.

The ordering process was simple with no issues.

They do not have chat ability for customer service, which I recommend.

The product arrived exactly as I ordered with no issues to report.


 I would shop here again

I ordered a printer on Saturday for $438 plus $50 s/h. Order was taken and card passed verification.
Was called Monday and they left a message to call. I tried ten minutes later and and could not reach the person.
Finally connected on Wed morning. I noticed my order was placed on a "hold, please call status" and the price on the website was changed to $499. Customer service said they were no-longer in stock. I asked why it was still on the website and they said they did not have time to change it from the weekend. I then asked why they found time to raise the price -- long pause, followed by I don't know. I was then given the option to purchase a different printer with less features or cancel the order.
Obviously did not want to do business with company that lies to it's customers.
Do not recommend this company.

 I would not shop here again

I had a positive experience with CompubizUsa. I'm excited about my purchase and the price I paid. I would recommend this store to my friends and family.

 I would shop here again

Their website is user-friendly. It is so easy to browse the items and they have the lowest prices ever.

 I would shop here again

I am very satisfied with the whole process of ordering to receiving my printer. i have to give props as well with their security measures regarding fraudulent card charges, it makes customers feel more at ease when purchasing items over the Internet. Compubiz is a responsible merchant, its
not easy to prevent fraud charges but they make an effort to minimize the possibility and to protect their customers.


 I would shop here again

2/12/2006 - placed web order for 2 monitors.

2/13/2006 - received email confirmation of order.

2/14/2006 - received telephone call that they didn't handle this item any longer, but had a similar item for $120.00 more (67% increase). We told the representative to cancel the order and are back on the web to shop again.

Now, this simply could have been a case of "we shipped the last one out Saturday night, can't get any more, and on Sunday nobody was working to update the web site's database", but it sure rubs the wrong way.

We'd try them again if we find a deal, but if their deals aren't deals, Newegg and TigerDirect will have our business instead.

 I would not shop here again

Second time I ordered from this company. As what I expected, no hassle like the first time. I received the order right on time.

 I would shop here again

I found the product I needed easily. This company's website is user-friendly and very informative. I have received my order yesterday. It was faster than I expected, because I just ordered it the other day. Good work CompuBiz!

 I would shop here again

I was surprised by the large amount of merchandise available plus the ordering process was very easy even though I was going back and forth before checking out.


 I would shop here again

I have not received my order yet but a representative told me that it was shipped out the same day I ordered it, which was great. Great price!

 I would shop here again

I have called CompuBiz to check if they have a printer that was already discontinued. Unfortunately, they do not have it but a very helpful sales rep had recommended another model that had replaced the one I originally wanted. I took it and received it already. I am very happy with it. Thank you!

 I would shop here again

Placed order online, received confirmation, shipping, tracking emails. Package arrived on time, nicely packed. I'm satisfied... will shop at compubiz again :)

 I would shop here again

I was impressed with CompuBiz' website. It showed me everything that I needed to know about a certain item. Also, their sales rept were very polite and helpful. The best part is that they have not charged me for shipping. Thank you CompuBiz!

 I would shop here again

I called in to order a printer. They are very knowledgeable and have a wide range of products.They have lowest prices.

 I would shop here again

This is the 2nd time I'm shopping with CompuBiz and I had no problem(s) at all and thats what I need.

 I would shop here again