DeepDiscount.com

Some items were out of stock, but I've received all but one. Everything I needed for Christmas has arrived. They're not as fast at delivery as Amazon, but their prices are great.

 I would shop here again

Superb customer service. You always know the status of your delivery.

 I would shop here again

easy great site

 I would shop here again

I have ordered many items from DeepDiscount.com and most of them are completed satisfactorily.But I have chosen to rate by one of the worst.Because this item was typically listed in stock, but was Out of stock after I ordered it.There was significant delay in shipment.And then the book never arrived at all. And their customer service is: Wait more for it to show up. And it is close to Christmas now.And their email says sometimes it takes 15 days to arrive,but they ask me to wait 17 days. It might be worth it for their great DVD prices, but this book wasn't that cheap.

 I would not shop here again

Find most dvds I want at deepdiscount with a better price than amazon.com but not all.

 I would shop here again

Great Prices, Wonderful selection, Fastshipping - wonderful

 I would shop here again

I purchase over $2,000.00 in DVD's a year from Deepdiscount. I recommend this site to all my friends and family. I go on-line often and save to my wish list. When they offer their Supersale, I purchase all I could afford at this time. I have been a customer now over five years. years ago a friend had recommended this site, and I have not found a better one to match.

 I would shop here again

Great prices.

 I would shop here again

Easy to order and track orders, ususally the lowest prices on DVD's.

 I would shop here again

I will use deep discounts again and recommend to my friends

 I would shop here again

DeepDiscount generally has the lowest prices, albeit some obscure titles/Artists are not offered. When they have sales, prices are often unbeatable. Should 'free shipping' be selected, delivery is usually within 7 to 10 days, i.e., acceptable & as expected. They also provide e-mail order & ship acknowledgements. (Subsequent backorder statuses are e-mailed, too.) Any out-of-stock items are clearly noted once the item is in your cart, but rarely does DeepDiscount fail to deliver. Bottom line, if you're patient with your deliveries & want to save $$$, this site is worthwhile to comparison shop.

 I would shop here again

I purchased a DVD online and my credit card was charged on December 2, 2008. On, or about, December 8, I attempted to log onto my account to track order. Website would not recognize my account!!! Called the help line and after interminable automated voices, finally contacted a representative. This representative did find my order, indicated the unit was mailed on December 2 and should arrive no later than December 12. The representative had no information concerning my account failure. When I attempted to receive my Password through the login mechanism at DeepDiscount, I received a reply there is no such E-mail address on file with them. If this is so, how did this survey organization receive my E-mail address? The item has not been received as of today, December 13!!

 I would not shop here again

Acceptable in the past. but DD should make it clearer on their website that promotional discounts do not apply to pre-ordered (ordered in advance of release date) DVD's.

 I would shop here again

Item was out of stock, but I expected an estimated ship date in my order confirmation. When I did not(This is a Christmas gift), I sent an e-mail inquiry. The response was basically that they had no idea, but not to worry - I wouldn't be billed until it shipped. I found that reply unacceptable. I decided to wait a week before cancelling the order and buying it from another source. Then it just showed up in the mail. So I did get what I ordered, basically on time but the customer service was frustrating.

 I would shop here again

Great company to work with. If you ever have a problem with an order they will make it right. Great prices!

 I would shop here again

dont usually have an issue with this merchant, however, i still have not received the products ordered, and am quite upset.

 I would shop here again

I order from them annually and have never had a problem. I get the free shipping and still receive it within 2-3 business days (guess that is because the warehouse is in a suburb of Chicago and I live in Chicago). Wonderful service all the way around.

 I would shop here again

Great price, quick, free shipping, packed well!

 I would shop here again

I love this place, however, if they are out of stock, they do not inform you of expected re-stocking. When you pay for express shipping, any back ordered items are not included, and you end up waiting longer for them to arrive. Their shipping times are EXTREMELY poor. However, they do email you when a back ordered item is shipped out. Since the prices are good, I will shop here, but never for large orders again, since I don't know if I will receive any back ordered items. Overall, it IS a good place.

 I would shop here again

I have been shopping at DeepDiscountDVD for years. Sometimes the DVD is backordered, but they send it when it comes in. Their prices are fairly reasonable (for retail), and the free shipping is great! When looking for a DVD I always check out their site first.

 I would shop here again

They always have great prices and ship quickly.

 I would shop here again

I really like the free shipping and most of the prices are lower than elsewhere.

 I would shop here again

Great place to get DVDS for a reasonable price! I'm glad this website is out there. Thank you!

 I would shop here again

Great price and always reliable service.

 I would shop here again

I LOVE Deep Discount and have been shopping there for years.

 I would shop here again

Good!

 I would shop here again

quick and easy so far only one item i ordered is on back order but i think it will be sent as soon as it comes in thank you

 I would shop here again

It was easy to navigate this site and I found a movie that I've been looking for, formany years. I was excited to find it. Thanks.

 I would shop here again

It was good but I think I will call in my order next time just be sure that I don't make a mistake with my on-line purchase. I had mistakenly ordered the wrong DVD and had to call to have the order corrected. They were very helpful and corrected my order within a few minutes!

 I would shop here again

always happy with purchases

 I would shop here again

excellent service

 I would shop here again

Great prices, great selection, a very gooddiscount offer, and top-notch shipping services. DVDs always arrive in great condition and I am always happy with the price. Some elections are not always available all the time, but usually restocked within a week.

 I would shop here again

Have purchased from DeepDiscount often - always a good experience.

 I would shop here again

I was very disappointed to find out, several days after my purchase, that 1 item was unexpectedly backordered. There was no timeframe given for when the item would be available, and there were no instructions given on how to cancel this part of my order. It has left me in limbo for this item (was to be a gift), trying to determine if I should wait for it to come in, or cancel it (somehow) and order it elsewhere.

 I would shop here again

HAVE SHOPPED BEFORE AND WILL DO SO AGAIN.

 I would shop here again

I find Deep Discount to be very reliable and have competitive pricing and order all my Dvds and some other items from them. When I've had a problem, they've been very courteous and taken care of it quickly. No problems this Holiday Season though!

 I would shop here again

Reason : Order still states Processing, I have sent 5 e-mails and called customer service. Since my phone call, I was assured a supervisor would be in contact with me, which never happened (7days ago). I was told there was a fire in the warehouse... but yet the item I ordered is still openly listed for sale on the website and my order status has remained unchanged (Processing) I can tell from my previous responses that not only was my request not properly researched (My item is shipping media mail? Its over 150lbs!), but they provided me with a time line in which I was asured my item would be shipped within 24-48 hours which has also not happened (Every e-mail response was identical). The company had a sale during this time 25% off and free shipping.

ORDER PLACED 11/16/08. Today is 1/13/09 and still no resolution, I have had communication with the CS manager I continue to wait for my order to be shipped. Multiple dates have been provided in which the item would ship by 12/26/08 then 1/10/09 since our contact following my complaint.The most horrible shopping experience I have EVER had.This issue remains unresolved.....

 I would not shop here again

Simple and straightforward, as always.

 I would shop here again

The DVD was released last week, and they still haven't shipped it. What is going on with them? Never again will I shop at DDD!

 I would shop here again

whole transaction went very well

 I would shop here again