Dell SMB

fine

 I would shop here again

It was a good experience and I would do more business with them in the near future.

 I would shop here again

I found the offer by accident and the price was better than any other I had found. Other than a problem with the check out process, I'm very pleased with my purchas. The shipping was right on time, even quicker than I had hoped for. There was no rebate, just the dollars off of the price and free shipping.

 I would shop here again

I am satisfy with dell products I own a couple of comp -- dells

 I would shop here again

The price was very good for the product I ordered compared to some big box stores that sold the same product. Shipping was a little high but Next Day delivery usually is. Overall satisfied with Dell and will continue to use their products.

 I would shop here again

Bland and delivery times are too long

 I would not shop here again

Received part of purchase,a sleeve to carry netbook. A promised shipping date of Dec. 14 for the netbook is a little far fetched. If you are Selling a commodity shouldn't there be a few in inventory. Nothing special about the netbook, only the color, which cost's $40.00 extra. Can you figure?

 I would shop here again

good price - sooner than expected delivery - great product

 I would shop here again

Excellent service. Received item ahead of schedule.

 I would shop here again

Excellent experience!!!!!

 I would shop here again

found what I wanted, at the price I wanted, delivered for free, what more can you ask for?

 I would shop here again

I always am able to complete my order quickly and accurately. The only thing that I don't like about using Dell printers is that their ink cartridges are only available from Dell. An occasional coupon or sale would be nice as they have a captive audience. I go through a lot of ink cartridges per year and the cost is quite high. Back to my shopping experience. No problems there.

 I would shop here again

Dell is the absolute best place to buy a computer!

 I would shop here again

Great Plasma TV at a great price! The only minor issue was a discrepency between Dell's estimated delivery date and the carrier's estimated delivery date. We stayed home waiting for the delivery based on Dell's date, but the product was not delivered until several days later.

 I would shop here again

Sales dept is always good. Order support dept, could be better.

 I would shop here again

oJNCE THE COMPUTER ARRIVED, MY HUSBAND HAD A HARD TIME WITH SET UP AND WAS PASSED BACK AND FORTH BETWEEN DELL (A PERSON HE COULD BARELY UNDERSTAND) AND MICROSOFT AND IN THE END i BELIEVE I WENT TO STAPLES AND PURCHASED AN UNNECESSARY SOFTWARE BECAUSE THE AGENT WAS UNHELPFUL AND ACTUALLY INCORRECT. YOUR CALL CENTER IS UNACCEPTABLE.

 I would shop here again

Their orders have always come ahead of schedule and very quickly. I've not had any problems with the items purchased from Dell. Excellent service including their online chat.

 I would shop here again

Dell is one of the easiest online shopping experiences I have had. I would recommend them to anyone. They always deliver on time or early and the customer service is excellent.

 I would shop here again

as always it was a good experience this is the 3rd computer I've purchased from them

 I would shop here again

Always Terrific! Site is user friendly, and products are great quality!

 I would shop here again

Bought an XB0x360 Elite system for my son for Christmas. Shopped a few days before Black-Friday to avoid the madness. The price was the same as the advertised Black-Friday price and delivery took place as promised. The merchandise was new and unopened --- much like you would buy at the Target. All in all this was a hassel-free experience --- a win - win for me all the way around.

 I would shop here again

About a month ago I tried to order ink for my printer. Their system apparently would not accept the charge from my account. After another week I tried to order again and this time the order was accepted. A few days later I received an order dated 11/13/09. About two weeks later I received an order dated 11/21/09. I was only aware of the order that was actually placed two weeks ago.

 I would shop here again

EXCELLENT !!I picked the parts I wanted and Dell did the rest.I won't know anymore until I receive my computer from Dell.

 I would shop here again

Dell Technical Support was extremely difficult, incredibly time-consuming and very convuluted. The language barrier was somewhat limiting but their following a script was much more prohibitive. Rest assurredly, I will NEVER buy Dell products again.

 I would not shop here again

This survey is premature. I have not received the product as yet; it is not due for delivery for eleven days. Thus the "don't know"answers. In this case "don't know" = "you did not provide me with an adequate answer choice". Send another survey after 15 December. The real answers to the questions are as follows: 3. Has not been delivered 4. have not contacted merchant. No need as yet. 5. Have not tested tracking system. No need as yet.

 I would shop here again

The deals that Dell had were great & I ended up spending considerably less than I had expected. The entire process of creating my custom system and then going through the actual purchase process was pleasantly short. I have been a Dell customer for a few years now & this most recent purchase just reaffirms my faith in Dell's quality & excellent Customer Service, as well as guarantees that I will continue to be a loyal Dell user. Thanks!!

 I would shop here again

convenient and well displayed shoppping experience.

 I would shop here again

The shopping experience was very easy. We made our purchase at 3:00 pm., 11/19. We received an immediate confirmation e-mail along with a delivery date of 11/24. When we came home on Friday, 11/20, there was a note from FedEx saying they'd attempted delivery at 10:55 a.m. It was our Dell purchase. Dell had sent a second e-mail the evening of the 19th telling us the laptop was being overnighted, something we did not request or expect, they said it was part of their current promotion. We didn't see that e-mail until the evening of the 20th. It would have been nice if they had required a confirmation that the e-mail was received in timely fashion and followed up with a phone call if it wasn't. We could have arranged for someone to be here on the 20th instead of having the purchase wandering around in a FedEx truck and back into a warehouse for three days.

 I would shop here again

I recieved my product very soon...didnt expected so soon..also the configuration of both my laptops were so good that i hardly changed anything....

 I would shop here again

all was good

 I would shop here again

I ordered the Dell latop special of the year October 15th and I am still waiting for it.  I get the email every 7th day saying they backordered it and federal law requires them to notify me 24 hours before they cancel the order, if I still want it to call in.  WTF is going on.  I am tempted to buy another laptop, keep saying yes until they decide to ship it.  After they pay the shipping, return it with a 'steaming' present on top of it.  What a crock, I honestly believe they advertised the $499 laptop with intentions to not deliver to all orders.  Please speak up if this is happening to you, as their may be a class action, or simple violation of advertising law here.

 I would not shop here again

Truly superb customer sales service; the salesman went the extra mile to make sure that I received both the rebate offered and the free shipping, so that I would make my purchase at Dell, rather than at NewEgg. It was only a $5 difference at the end of the day, but the effort expended to make sure I purchased from Dell, made the difference. Great Sales Team

 I would shop here again

I am always satisfied with my Dell purchases. I never run out of ink because of prompt shipments. Thank you Dell!

 I would shop here again

I have a computer that is currently still under warranty. I was on hold 3 times for over 1 hour trying to reach someone at Dell that could assist me. Each time I was disconnected with the person I was talking with. The service you give on the phone is absolutely horrible - I will never use Dell again. I have not received the order I placed so I do not know if it is the correct item or not. You however have received payment for it.

 I would not shop here again

Dell always ships quickly, always secure packing. Great to do business with - you can always count on quality, reliable products

 I would shop here again

There was a $35.00 price discrepency that still has not been resolved. It was easy to order but trying to fix the problem is next to impossible. It has left me with a sense of distrust with Dell and would not order on-line with them again even though as a company we are evaluating all of our computer needs currently.

 I would not shop here again

website is good and easy to follow, i still waiting for the order

 I would shop here again

I found what I needed, ordered the items, completed the transaction and was through in just a few minutes.

 I would shop here again

Generally good. Purchase received ahead of time !!

 I would shop here again

I would shop here because my employer has arranged discount pricing. Had to make 2 phone calls & I thought order was being processed. Never got a confirmation email. Went to site today to check on order. Order is in production. Still no email confirmation. The credit card I used has a daily limit. I had bank increase the limit twice. Hope they honor it when Dell tries to withdraw my payment.

 I would shop here again