Eastbay

My teenage children love the magazine and the selections

 I would shop here again

I've been shopping with Eastbay for 4 years and it has been good for me. I never had a problem with Eastbay when I order any prodocts on the internent or phone call orders. Thank you for the service they have provided.

 I would shop here again

I will again check out your site when making future purchases (fan apparel) first before looking at other merchants. Your inventory is extensive and you make shopping a easy experience.

 I would shop here again

when I received the first e-mail from eastbay customer service, I wasn't noticed that I must response it verifying my order. And I only had an order number, but not a customer number. Although in the next e-mails I was inquired in excellent conditions by the customer service.

 I would shop here again

I ordered shoes for my daughter who is at North Central University in Minneapolis - I'm in Ohio. They called her and told her they needed to talk to me before they could ship the shoes. I called and they said they wanted to make sure it was okay with me that they were shipping to Minneapolis. For all they know I could've been her again? This delayed her receiving her shoes and seemed like a worthless call for me. If you give those numbers on the back of the card wouldn't that signify the person is allowed to use that Visa? It was me who called but if I had a stinker kid they would've just called back and said they were me? The young woman I talked to confirmed the order after I called but I don't see a phone call as having any validity. I believe this process needs to be reviewed. I appreciate that you allow your customers to respond. Thank you for asking! Terri

 I would shop here again

I always have great luck with Eastbay. I will continue to shop there. Thank you.

 I would shop here again

have not received the product yet,ordered 2 weeks ago

 I would shop here again

easy to understand web site; quick respomse to order; very satisfied.

 I would shop here again

Quick, convenient shopping experience. Excellent on-line tracking.

 I would shop here again

great shopping experience at east bay... BUT, shipping was handed off to the post office, although not the fault of eastbay, my package was left on the sidewalk in front of my office building, thankfully I was able to retrieve it before somebody walked away with it.

 I would shop here again

Nice selection of products; complete order was at my home within days! I may never visit a mall again...

 I would shop here again

Everything went fine except I was surprisedat the color of the shoes. They were supposed to be red and black and that's what the picture looked like but when we got them, it looks more orange. I guess it is infra-red. I think that should have been stated in the description.

 I would shop here again

It was a good experience, but I did think it took longer than it was suppose to get to me. I was not aware of how many days the shipping would take.

 I would shop here again

I was very pleased..

 I would shop here again

Great service!

 I would shop here again

i have used Eastbay several times, clothes, shoes... and have always been very pleased including this time. I am sure my son will love his jersey for Christmas.

 I would shop here again

Shopping is very easy. Customer Service is very helpful. Very pleased.

 I would shop here again

Other Sports Sales Web Sites could learn a thing or two from EASTBAY. Quick, easy and efficient !

 I would shop here again

except for one item being backscheduled, it was a good exeperinece. Even the backscheduled item, arrived sooner than expected

 I would shop here again

I got a notice that this item was back-ordered. No approximate time of delivery was given. I would like this item as a Christmas gift, and do not know if it will arrive in time!

 I would shop here again

Wonderful. Just what the dr. ordered!

 I would shop here again

Shopping at Eastbay is simple and hassle-free.

 I would shop here again

Received wrong shoes, wrong size. Then, had to call to straighten out. The merchant sent us the correct shoes quickly (did this well), but also requested we send the other shoes back --- which is a pain. They should have just asked us to throw them out. We shouldn't have to bother returning them without compensation. Nothing was offered (not even a 20% coupon on our next purchase). I was disappointed with Eastbay during these events. The only reason I would shop with them again is the convenience they provide in finding the correct color shoes (that my boys want). I will work hard now to find their shoes at Dick's in Rockford (and convince them that the color doesn't matter).

 I would shop here again

Product was easy to find online, easy to order and arrived in great condition on time. Will definitely use Eastbay again.

 I would shop here again

I have used Eastbay several times and have had a great experince each time.

 I would shop here again

Very good selection and ease of shopping. Eastbay offers the hard to find colorways in apparel and footwear that are not found in most every retail chain. Size selection is also a major plus. My son wears a size sixteen (enough said). The only negative...repeated delays in processing of orders. I will continue to shop Eastbay.

 I would shop here again

Gave as a gift. Receiver Liked, I haven't seen yet

 I would shop here again

great

 I would shop here again

bought linemen gloves and they tore replaced with no problems thanks will continue to shop on eastbay

 I would shop here again

I have ordered from Eastbay several times and have had good luck with the service and product.

 I would shop here again

Overall it was a pleasant experience.

 I would shop here again

Merchant required a verifacation call to confirm order after order was placed. This was a difficult situation since I am deployed in Iraq and commercial telephone circuits are non-existant in most locations. However I was able to use a very expensive satellite phone at a cost of $10 per minute to call the company. This increased my cost by $30 dollars for the 3 minute call.

 I would shop here again

Merchandise took a little longer than expected to arrive and was shipped by postal service at about the same cost as UPS shipping. Other than that everything was fine.

 I would shop here again

Very pleased with the tennis shoes as well as the delivery time!

 I would shop here again

The only complaint I have about Eastbay is that returns take so long to process and credit back. Otherwise, I enjoy shopping on Eastbay. Thank you.

 I would shop here again

I ordered a second pair od shoes from this merchant just a few days after I received my first order. My order arrived faster then I thought it would which was great and on the first order the tracking didn't work but it has on the second order.

 I would shop here again

After ordering from a catalog, a coupon code was not processed that I had included in the ordering process. Final purchase prices were not given once order was submitted, it took about 24 hours to get my final cost with shipping. At that time I had to contact customer service about the coupon code that wasn't deducted. In the end everything was fixed, but the process was not very smooth. The ordering process could be better/smoother. I would deal with the inadequacies of the ordering process because the prices are great, and customer service help was fast to fix my issue.

 I would shop here again

Eastbay is great.

 I would shop here again

great service response (due to unexpected problems with PO box and military address and new credit card)

 I would shop here again

I always have good luck with Eastbay!

 I would shop here again