Folica.com

It was a perfect online purchase!

 I would shop here again

excellent service and product received quickly

 I would shop here again

Had to return one product and repurchase another. when I see the credit on my card for the original purchase/return, I will know they are a quality merchant to do buisness with. but, so far, so good.

 I would shop here again

Order was a pick up and everyone was very helpful

 I would shop here again

My daughters and I have been shopping at Folica Beauty for about 4 years. The results have been fantastic. One time we had to return our Sedu Flat Iron and a replacement was in the mail immediately. Very professional.

 I would shop here again

I really like Folica's helpful website, complete with consumer reviews of products. The item I purchased came with free shipping and bonus gift. I liked that I was able to track my order, and that it was delivered on-time. I would definitely consider purchasing again from Folica and would recommend this company to friends and family.

 I would shop here again

1-10-07 TO WHOM IT MAY CONCERN: I PLACED MY ORDER ON 12-29-06. I WAS TOLD THAT IT WOULD SHIP WITHIN 24 HOURS AND THAT IT WOULD TAKE 4 TO 6 BUSINESS DAYS FOR THE SHIPMENT TO ARRIVE TO ME BY UPS GROUND. I WAS E-MAILED THAT MY ORDER WAS SHIPPED BY UPS GROUND ON 12-29-06 AND THAT THE UPS TRACKING NO. WAS 1ZE40W910353057290 AND THAT THE SCHEDULED DELIVERY DATE WAS 1-5-07. THE ORDER WAS CANCELLED FOR SOME REASON FOR SOME REASON ON 1-8-07 SO I CALLED UPS TO FIND OUT WHY, THEY SAID THAT YOU HAD CANCELLED MY ORDER FOR SOME REASON LIKE THEY HAD THE BILLING INFORMATION BUT THEY DID NOT HAVE THE PACKAGE FROM YOU TO SHIP TO ME. I THEN CALLED FOLICA TO SEE WHY THEY CANCELLED MY ORDER AND THEY TOLD ME THAT UPS HAD CANCELLED THE DELIVERY FOR SOME REASON BUT THEY DID NOT KNOW WHY. IT WAS LIKE NOBODY WANTED TO TAKE THE RESPONSIBILITY OF THE ORDER BEING CANCELLED. I AM A QUADRIPLEGIC AND I TOLD THEM THAT IT WAS A GIFT FOR MY NURSE FOR HER BIRTHDAY ON 1-12-07. THEY SAID THAT THEY WERE OUT OF THE RED STAINLESS STEEL CASES BUT THAT THEY HAD THEM IN SILVER. I TOLD THEM THAT I WOULD GO AHEAD AND TAKE THE SILVER CASE BECAUSE THEY SAID THAT THE RED ONES WOULD NOT BE IN FOR 2 TO 3 WEEKS. THEY SAID THAT THEY WOULD SHIP MY ORDER THIS WEEK AND THAT IT WOULD GO OUT 2ND DAY AIR AT NO ADDITIONAL COST TO ME. YOU BILLED ME FOR 179.95 SEVERAL DAYS AGO. I WAS NOT HAPPY ABOUT THE SILVER CASE BUT I NEEDED THE GIFT FOR A PRESENT. I AM VERY DISAPPOINTED AND UNHAPPY THAT THIS WHOLE PROBLEM HAPPENED BUT I HOPE I RECEIVE THIS ORDER BY 1-12-07 AS PROMISED. NEEDLESS TO SAY, THIS WAS NOT A VERY PLEASANT SHOPPING EXPERIENCE FOR ME AND THAT I WILL THINK TWICE BEFORE EVER USING YOUR WEBSITE FOR MY SHOPPING NEEDS AGAIN UNLESS FOLICA CAN MAKE ME HAPPY WITH THIS ORDER AFTER THE HEADACHE THEY CAUSED ME. SINCERELY YOURS, TIM RENFROW AT tlrenfrow@yahoo.com. AS OF TODAY, 1-10-06, I HAVE NOT RECEIVE A SHIPPING CONFIRMATION. PLEASE LET ME KNOW WHAT IS GOING ON WITH THE REPLACEMENT ORDER.

 I would not shop here again

Easy

 I would shop here again

great deal rec'd product quicker then expected, looking forward to receiving discounts towards future purchases

 I would shop here again

It was easy to order online and was delivered prompty.

 I would shop here again

They were very organized, and let me know precisely when to expect the delivery of my order. I was very happy with the service, and would use it again in the future.

 I would shop here again

Problem with shopping on line: the lipstick color does not look like it did on my screen. Not the fault of Folica.com.

 I would shop here again

Went very well, my daughter is happy w/the straightener having gone though many before;we're hoping this one will last.

 I would shop here again

The only difficulty was in determining the ACTUAL color of lipstick ... on line. When I received it, it is not what I expected, which of course is not the fault of Folica.com.

 I would shop here again

Didn't really want to wait that long for shipping, but it was standard shipping, so I can't complain too much. I am very happy with the product I purchased

 I would shop here again

WAS PLEASED!! :):):)

 I would shop here again

The product was easy to order and came within 3 days of order date.

 I would shop here again

Great information on products easy shopping online!

 I would shop here again

I thought that the on-line purchase form was deceptive. Noted that postage was free, but when the final totals were added, there were only two options for mailing and both involved costs. If there are promotionals for free postage, those should have been accounted for on your order form. I was also disappointed that the immediate survey after the purchase did not allow me to make this comment.

 I would shop here again

great store! would buy stuff fr them again!

 I would shop here again

Folica beauty is a very dependable internet shopping site. Great customer service and fast shipping. Unexpectedly soon. That was great. Will definitely shop with Folica beauty and I would recommend to my friends.

 I would shop here again

good

 I would shop here again

Good experience.

 I would shop here again

Item I ordered is still on back order; however, when I purchased the item from the website, it was not listed as a back order item. Also, when I received the email from Folica stating that my item was on back order, it did not specify which of the two items I ordered was causing the delay. The email was very generic, and I haven't received any sort of notification regarding my order since the back order notice was sent. I will never purchase items from this online retailer ever again, and if I don't receive an update soon, I may be tempted to cancel this order and make my purchases elsewhere.

 I would not shop here again

this flat iron is great!!!

 I would shop here again

We have used this merchant twice in two years...as needed. Both experiences were positive. Definitely a good merchant!

 I would shop here again

I ordered, before christmas, this was a present for my daughter, one of her bigger presents, since it was very expensive, it did NOT arrive by christmas, although I ordered, a couple of weeks prior to it, and I was NOT notified till AFTER Christmas that my order did not go through, and I needed to replace order again..I was VERY upset, I reordered, sent mail to them was NOT mailed back, was NOT given any credit, nor explanation from them directly, no return correspondence at all, altho I did receive the flatiron after my 2nd attempt at ordering, it was very dissappointing to have 4 children at christmas and one not receive her big gift, thank god she is 14 and is understandable...Folica should have followed up with SOMETHING<

 I would not shop here again

It was my first order & it is was great thanks

 I would shop here again

fair, the shoping expereince was not outstanding but it was great,

 I would shop here again

i don't usually purchase items on line, however i am very pleased with the service and delivery that i received. i will definitely order on again from Folica Beauty Supply

 I would shop here again

The flat iron was scratched and it looked used, I receieved the wrong product, tried to call customer service for an exchange, but took forever because of your customer service.

 I would shop here again

Quick, easy, very customer friendly shopping process. Availability of product that I couldn't find anywhere else. RAPID Delivery! Great store!

 I would shop here again

Folica has great customer service and ships their products very quickly. I will always consider Folica for my beauty supplies.

 I would shop here again

very explanetory and simple for shopping

 I would shop here again

My daughter found the product less effective than the one we bought it to replace. We are returning it.

 I would shop here again

I bought the Sedu straightener for myself..and this time I bought it for my sister. It's awesome and Folica has honest reviews and timely delivery!

 I would shop here again

They have a great selection of products and also consumer reviews. The prices are good. What really impressed me was when I got the package: each bottle of lotion was separately wrapped very carefully, and they enclosed a lined canvas makeup bag as a premium -- I wasn't expecting that! This was my first time shopping at Folica, but I will shop there again in the future based on this experience. :)

 I would shop here again

I am very pleased with your prompt service.

 I would shop here again

This was my first experience at Folica Beauty, and I'm very impressed. What a great site. I'll be back.

 I would shop here again

Easy to shop and order was filled promptly.

 I would shop here again