Fossil

Full review
I just received my order from fossil.com. They sent me invoice, etc. They also sent me return address labels in box. Paper packing looked a bit slipshod though. A single piece of long paper, folded up, not really cushioning much in there.

It came quickly, which was nice, but that was the last good thing I can say.

One watch doesn't work. The other watch looks really bad, completely unlike the picture on the web site.

http://www.fossil.com/webapp/wcs/stores/servlet/ProductDisplay?langId=-1&storeId=12052&catalogId=10052&categoryId=30016&parent_category_rn=30000&productId=1001904&N=0&Va=301

The first watch, the Code Dial watch with moving patterns, was DOA. The hands moved and it told time, but the "pattern changing button" did nothing at all. It's a static dark background and display and nothing happens no matter how many times or for how long you press the button. It's supposed to have a changing pattern on the display. I put it under various lighting conditions, to see if it was just too light to see or something, and the display was just dark background, and nothing happening.

http://www.fossil.com/webapp/wcs/stores/servlet/ProductDisplay?langId=-1&storeId=12052&catalogId=10052&categoryId=30016&parent_category_rn=30000&productId=1002852&N=0&Va=301

The second watch, the Michigan men's Kaleido, which I purchased to give as a birthday present, looked nothing like the picture on the web site. The crystal was cloudy and discolored, so that it looked dirty, and even under the brightest lighting conditions I tried, the "M" and the trim looked a very dingy, muddy yellow, not Maize or bright yellow like the picture. The crystal looked almost like plastic had been exposed to heat. I can't imagine that anybody would purchase a Michigan watch that looks like this if they saw it in person.



I am so relieved that I didn't ship the the Michigan watch directly to my friend. I would have bought him a $75 watch that really looks like cheap junk, no offense. Actually I'm a little angry. You spend over $140 at a reputable name like fossil, and you expect a lot better.

Oh for two, and I'm seriously wondering what is wrong with quality control. The "collector tins" don't actually match the watches in any way, but that's actually a very minor disappointment compared to the two messed up watches.

I've written to webguy@fossil.com (of course I got the watches after business hours on a friday), and am waiting to see what they do.

I really expected so much better.

http://rehab.blogs.com/photos/1/_bad_watches.jpg