FragranceX.com

I ordered and paid for Lair du temps perfume. I received Lair du temps toilette water. The explanation to me was that it was either an sku error or a human error. No offer to correct the order. Unbelievable!

 I would not shop here again

It seems like their strategy is: You order for the first time (not too much, you want to see if this is a good company) and you will receive you're package right on time. Despite nasty reviews on the internet you take the chance ordering a second time.
You'll receive a mail that your package has been sent, but you'll never receive it.
They are not responsabel because with international shipping "they loose track from the parcel"
No real reply from the customer service, no refunding. Easy made money for them.
Never will order there again.

 I would not shop here again

Merchandise was used. Went through 5 emails and 2 phone calls to try to get the problem resolved. Problems is still not resolved.

 I would not shop here again

I have been pleased with the quality of products,the great prices and the quick delivery-even to Alaska! :)

 I would shop here again

quck service

 I would shop here again

great product and very fast delivery!

 I would shop here again

Overall very good. The last purchase was supposed to be a 2 to 4 day delivery (after paying an extra 9.95) and it took 6 days. But no other than that no complaints at all.

 I would shop here again

Very happy

 I would shop here again

I am very pleased with you overall service. Have ordered on several occassions and have always been satisfied.

 I would shop here again

FragranceX.com had a great price and the fragrance I wanted in stock. I received my perfume within days of my order.

 I would shop here again

Easy

 I would shop here again

Very good

 I would shop here again

As always........a pleasure!

 I would shop here again

I am very satisfied with the service, the follow-up service on inquiries, the merchandise and timeliness of delivey. My only concern is the authenticity of the products. The company assures the purchaser it is.

 I would shop here again

excellent prices great shipping arrives very quickly. I tell everyone about your web site. On question 6 above

 I would shop here again

It was a very good experience and I would shop here again.

 I would shop here again

I was impressed that I made this order over a year ago; the product was out of stock and I had forgotten about it. Thanks for filling the order; this is a product that is very hard to find at standard retail outlets.

 I would shop here again

This was my second time purchasing from them and I received fast efficient service and great product at an unbeleivably low price! I am sold and will be a regular customer! Even if you have never ordered from such a place it's worth a try. I will never buy from a department store again for my fragrances!

 I would shop here again

I have ordered through FragranceX.com many times and the items arrive in good condition and on time.

 I would shop here again

FragranceX has become my Favorite site; can always get a great buying price and they have the scents I want and even found one I never used and now lov, Halle!! Their respoonse shipping time is very prompt and the discounts are wonderful. I would recommend this site to anyone who loves wearing fragrance and doesn't THAT include everyone?!!

 I would shop here again

They sent the wrong product..but afteer I called they sent the correct one and a lable so that I could return the wrong one without charge for postage. Was satified with their service.

 I would shop here again

I am very disappointed that Fendi is no longer available--at least at this time. I have looked all over for it. Everyone wanted to know what I was wearing. IO do hope that it will be manufactured again.

 I would shop here again

The quality of the merchandise, and price were exceptional, as well as the expeditious manner in which I received my order. No complaints here.

 I would shop here again

I love this site. There is a full selection of current and lately favored scents. Response time is quick and they always send a coupon for my next purchase.

 I would shop here again

great money saving products, and love the free shipping

 I would shop here again

I am very pleased with your service. It was very easy to use your site and find what I was looking for. You always have the fragrances that I like.

 I would shop here again

Excellent service and I love the on line site. I will continue to use you for future purchases.

 I would shop here again

Good

 I would shop here again

The productd were a gift and arrived even faster than the times you give as typical lead times....

 I would shop here again

This fragrance, Halle Berry, was out of stock when I first discovered and read of it on your site. I elected to ask to be informed when the product again was available via e mssg, was and then ordered. I am most pleased with all the ordering process AND the fragrance. It will be a perfume I must now keep in MY stock!

 I would shop here again

I have made two purchases and have been totally satisfied both times. Thank you for your help.

 I would shop here again

LADIES AND GENTLEMEN!!!!
PLEASE BE VERY CAREFULL WITH FRAGRANCE X. I HAVE HAD A VERY BAD TIMES AND I LOST MY PATIENCE . FOR 2 MONTHS I DID NOT RECEIVE MY PARCEL! USD$127.57 IS WHAT I HV LOST AND LESSON LEARNED AND PAID! THEY CANT EVEN PROVIDE ME EVIDENCE OF SENDING OUT MY PARCEL,AIRWAY BILL. 

 I would not shop here again

GREAT! FANTASTIC! WILL DO IT AGAIN!

 I would shop here again

Paid plenty extra for 2-day shipping. Received in SEVEN days. Totally unacceptable.

 I would shop here again

I will keep ordering my frances from FrangranceX.com thank you for great service Victoria Licon Edmond,Ok

 I would shop here again

The site was easy to use.

 I would shop here again

Excellent service. I will continue to use FragranceX.com!

 I would shop here again

Excellent customer service for notification of shipment, any problems with the order, explanation of the problems and prompt replies to e-mailed questions. Would like to see smaller sizes available more ofetn.

 I would shop here again

Purchased an item from the UK.  It arrived 3 weeks later but carried a £12.50 customs charge.  I have now find the section on the website that warns you there may be a charge (no figures are quoted), but feel this should be mentioned at the time of order as Free Shipping to me was Free shipping.  The perfume has now cost me more than it would have done from the UK.

When I tried to email the support address my email was bounced back with the explanation that it was blocked.

 I would not shop here again

Very good. Just wish the manufacturer would bring this product back to the market. Very satisfied.

 I would shop here again