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HomeClick.com

HomeClick.com
 
Average Rating: 3.5/5.0 store rating
On-Time Delivery 3
Customer Service 3
See all HomeClick.com listings

Read 1,194 reviews
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Showing 1,161 - 1,194 of 1,194

 
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Excellent in every way! I would...

by HomeClick.com Shopper, April 13, 2004
Excellent in every way! I would reccomend this site to anyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent company...got what I wanted...

by HomeClick.com Shopper, April 8, 2004
Excellent company...got what I wanted at a great price and delivered before I expected it.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

GREAT shipping. Well protected for a fragile item. Will buy again.

by dashabar, March 15, 2004
I can't say enough about Homeclick. I ordered a big item, a toilet, and I was a little nervous. Their return policy is clear about damaged items but none the less.. Anyway, it came packaged unbelievably well. They know what they're doing. The thing was all strapped up, padded, etc. Really fine work. Price couldn't be beat also. This was the first of many purchases for my renovation. Prepare for more business guys. Dealing with Homeclick was a good experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

They charge your credit card for items they don't have

by dstub, March 11, 2004
Do not do business with these crooked people!!! I placed an order in December, 2003 for items that the merchant showed to have in stock. My credit card was charged. They did not have the items in stock, which I did not learn until I began complaining weeks later. I asked them to cancel the order and refund the amount charged. They refused to give me a refund, even though they never shipped me the items. Only after I contacted my credit card company did I receive a response, promising me a refund (in February). However, they later refunded only 90% of the amount charged to my card. Be careful! Other similar companies have recently charged credit cards for items that they did not have, and then filed bankruptcy!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Great service and great prices

by youngb, February 15, 2004
I placed an order for a Grohe faucet. I contacted their Customer Service Department for an expected delivery date 2 days after I placed the order. A very helpful rep told me it had already shipped and provided me with a tracking number. The faucet arrived in perfect condition.
I am very happy with Homeclick and will recommend them to my friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent selection, Fast Shipping, Great Prices!

by jandahlhammer, February 15, 2004
I'm very pleased with my HomeClick order. The site was easy to navigate (I found the lamp I was looking for after typing in the model # in their search box). I got a great price and I received it only 7 days after I placed the order. I have to say I'm surprised by all of the negative comments on this board. This is my third order with HomeClick and I will certainly buy from them again. Great company!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Would purchase from them again!

by carolwally, February 1, 2004
I purchased a sink from homeclick since the first place I bought it from filed for chapter 11 I was hesitant at first but was pleasantly surprised when my sink arrived 3 days later.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

HomeClick doesn't deliver the goods!

by qualityisking, January 26, 2004
They don't tell the truth. Homeclick site says 2 to 3 day leadtime on a Toto toilet. They delivered the bowl (bottom part of a two piece toilet), at about two weeks, but not the tank... After a month, still only half a Toto. Customer service is a voicemail or email that may get answered someday.
Despite poor delivery, HomeClick was extremely quick to bill the charge card!
This is my last experience with HomeClick. I need a store that delivers.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Extremely poor service- I would never use them again.

by valeta, January 16, 2004
I have ordered several pieces of Dansk flatware. They charged my account after 6 days. Their add says one week lead time. After two weeks, I inquired about the status of my order and they said two to three weeks. It has now been nearly a month and they have not responded to three other E-mails. I had decided that this was a scam. I am, however, glad to see that some other people actually received their products. I would rate this company the poorest that I have ever used on the net. I will never use them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
First, let me say I thought I was alone and crazy. But now I know I am not. DO NOT SHOP AT HOMECLICK.COM . I ordered a sugar/creamer set from them in Late OCTOBER 2003 for a XMAS gift, thinking I was in the clear. I received no confirmation emails.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Poor delivery time accuracy

by hiron, January 14, 2004
I ordered a votive for a birthday present for my friend. It's been a week since I ordered the item, and although they said the lead time would be a week, they have not yet shipped. The gift won't arrive on time. The customer services is impossible to get to. I called and was put on hold for 30 minutes only to be transferred and the put on hold again, a classic case of bad customer services.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

A lousy experience and a non caring, non communicating company

by rjg2002, December 30, 2003
I ordered a Kosta Boda product from HomeClick on December 19..The only information when you check on order status on their website is "processing" with a one week lead time. Now, it's 12 days later and I have emailed them 3 times and called them twice to get my order status in detail. They do not respond to emails. They do not return phone calls. I have no idea whether I will ever get this product. I would never use this company again but the problem is that THEY DON'T CARE!... BUYER BEWARE

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

No after-sale customer service support

by mbecnel, December 23, 2003
I purchased a Kohler toilet from Homeclick.com in October. The toilet was missing a part and the seat was cracked. I left numerous voice mails and e-mails to their customer service over the past two months and never received a reply. In the end I had to go to Kohler directly and they shipped me the missing part for free.

If you are considering a purchase I strongly urge going elsewhere.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

I bought a Blanco sink &Grohe faucet. Great Prices but slow shipping.

by d0c_for_kids, December 20, 2003
bought a Blanco sink 511-748 and a Grohe LadyLux Cafe pull-out spray 33-758. best price around hands down. beat local showroom by over $400 combined. delivery speed was so-so. recieved Grohe 10 days after placing order - Blanco was 11 days. don't order here if you are in a hurry. the shipping was free, but there were no shipping options (ie. overnight/next day). products were exactly what i expected despite having the wrong specs for the sink on their website (listed it as 8" deep and had wrong model number on spec page) but i was assured (by costumer service)the product would have the same specs as the blanco website. customer service is TOUGH to get on phone! LONG LONG wait times! only way to check order status is through website with your order number. they do not email you the tracking numbers. AOL guarantee made me feel comfortable buying online. BEST ADVICE = if you order early and you are not in a rush, you can save yourself a bunch of money.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 3/5.0 store rating
 
Let me start by saying that nothing annoys me more than when a delivery company gives me a four hour window for delivery with one day notice, I arrange my whole day to accommodate the window of their choice and then they don't show up. Plus, they don't   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Excellent prices, quick shipment! Will buy from again!

by zanderlt, December 18, 2003
My 3rd order with Homeclick has gone through without a hitch. I got the exact faucet I wanted and it was cheaper than anywhere else. I received it only 4 days after ordering. Great company!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Nerve-wrecking

by talaninan, December 12, 2003
My experience with those guys was really bad - the customer service didn't reply on my e-mails until a week later, never giving me the exact day of shipment.
I ordered 3 lamps on that web site - the prices were very good, so I decided to give it a try.
3 weeks passed after the order date and all I get from them is silence. I called them 3 times, they promised to call me back and didn't.
The worst thing is that they charge your credit card right away.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Excellent. Will shop again

by jleeo, October 3, 2003
Quick reply to my email inquiry regarding shipping. Very pleased. Some Epinions posted concerned m   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

poor

by michelletrans, October 2, 2003
ordered a 20pc dinnerware set on Aug 20, 2003 and here it is Oct 1, 2003. no product and my acct has   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Great experience with HomeClick

by julart, September 29, 2003
I bought a kitchen sink from these guys and had a really great experience. I had been looking at va   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I recently purchased a dinnerware and flatware service for 12. The price at Homeclick was outstandi   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I have been ordering online for about 3 years now, but mainly through well-known sites like Amazon.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Homeclick definitely offers the best prices and selection of all the websites I researched. Custome   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
ordered a blanco sink on a Sunday and it arrived at my door on Tuesday morning. I will definitely sh   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Got exactly what I wanted at the best price. They had a great selection. Even it looked like FedEx   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Don't trust them. Price was way better than any other place - but no sink. They said it came in dama   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Prices were WAY better than anywhere else I could find with authorized dealers - especially with the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered this item on Memorial Day, and was told a couple of days later that it would ship "no late   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Professional, curtous and timely are all A plus. Every item as promised and right on time. Customer service reps helpful and curtous. Delivery as promised and they called to make sure I would be home. I will be ordering from Home Click again in the near   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I bought 2 sinks at...

by skeptic_dt1, March 10, 2003
I bought 2 sinks at a great price and I couldn't believe how quickly they were shipped! Would definetly use them again and plan on recommending them to   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Had a horrible experience with this merchant. Order was delivered very very late, and when it finally came, a piece was missing. Customer service was horrendous in my attempts to get them to send me the missing piece;it took weeks of daily phone calls   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Bought a Kindred Sink thru HomeClick. Best price I could find on model (plus hit a sale, too). Only problem was the model was not in stock and I was never notified about this. Only found out when I called (tho I emailed questions). They gave me a   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 4/5.0 store rating
 

On DEc 18 02 I...

by Cheer_dt1, January 2, 2003
On DEc 18 02 I ordered three items from homeclick.com told merchandise most likely be shipped separately no extra charge with delivery date of Dec 27/28. Today is Jan 2 03 I have no merchandise After numerous emails and voice mails, I still have not   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Great online store with some of the best prices I've seen for Bath/Kitchen and Tableware. I just remodeled my Kitchen and probably saved close to 30% on everything I ordered from them (Blanco Sinks, Grohe Faucets). Plus they give you Free shipping and no   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

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