JC Whitney

Found what I wanted quickly & easily. Has many items to chose from. There web site is easily navigated & all products are new.

 I would shop here again

Have not received all my order yet

 I would shop here again

springs here in 2 days and better than expected

 I would shop here again

1. It was easy to locate the product on your website. 2. The product description and picture was accurate and sufficient to identify the appropriate items. 3. The online purchasing process was inaccurate (adding add'l cost beyond that of the item cost and shipping charges) making it necessary to CHAT with a customer service representative. I hate CHAT! 4. There were also No shipping options listed, when in reality there are options. 5. And the cost of shipping to Alaska was outrageous. If there are any other possible options, I would not order from your company again. Suzan Hahn

 I would shop here again

It went just fine. I looked online for the product, found what I wanted, and ordered it online. The process was very smooth. Thank you.

 I would shop here again

THEY HAVE WHAT WE NEED

 I would shop here again

After finding a few stores that had the product I wanted, I found that JC Whitney had a better competive price. So I bought it and very satisfy with the transaction. Thanks Gato43,

 I would shop here again

Your website needs work. It took me over half an hour to complte my order. On my first attempt the browser locked after a pop up from your site. I had to unhook the battery on my laptop to reboot. I suspected it was because I did not have an account. I looked all over your site and could not figure out how to start an account. At the end of the order form, there was no indication why I could not change the shipping option. I has to call to get the answer. I completed the order only because I don't know where else I could find the item.

 I would not shop here again

Pleased with the products I ordered. Thanks

 I would shop here again

I bought a set of mufflers for my '46 Ford about 55 yrs ago from J C Whitney. They were the absolute best in tone, in the sound that I really wanted. Because I was so happy then (16 yrs old!) I have never forgotten where to go for ordering parts for my cars. Thank you!

 I would shop here again

Everything was great. and all fedex and ups shipments were right on time, some even sooner. USPS was slow. thanks

 I would shop here again

Tracking was messed up. Customer service was to get back with me on this & never did. Tarp ordered was a 12'x18'. "Finished" size is 11'4"x17'6", what the hell is that? Why isn't that advertised? Plus it was made in China. That should be advertised also. I will not buy Chinese knowingly. This tarp looks like it will last about a week out here in the sun. It's like everything else from over there, it's JUNK!

 I would not shop here again

I bought two 17" rear view mirrors. One of the mirrors came broken and almost crushed. Customer service is sending me a new one and I didn't even need to return the broken one. It really makes for a happier customer. I can see where some companies would want to receive the broken item and also have the customer pay the shipping at their own cost. I will continue to shop at JC Whitney as a result of my experience.

 I would shop here again

Have purchased from Whitney many times in the past and will continue in the future. Seat covers fit fine.

 I would shop here again

Difficult web site to find what I need. Part of order delayed.

 I would shop here again

Quick and easy, I felt comfortable making the purchase on line with JC Whitney

 I would shop here again

Everything turned out fine

 I would shop here again

So far good but I have not installed the motorcycle tires as of today 29 Aug. 09.

 I would shop here again

excellent. the hardcases were EASILY converted from tail trunk to saddle bags. jc whitney should investigate this option.

 I would shop here again

good

 I would shop here again

Both propducts put into service within hours of arrival, thank you.

 I would shop here again

Web site easy to use. Merchant very businesslike and promises kept. No hassles at all with service or merchandise. What a pleasure to deal with.

 I would shop here again

could not log on to sight to track my order

 I would shop here again

Excellent shopping experience with JC Whitney on this order, by phone on questions and ordering. Product was better than I expected!!!! Thanks again RML

 I would shop here again

have been shoping here for many years

 I would shop here again

The Mats Excellent.

 I would shop here again

Satisfied

 I would shop here again

Good service.

 I would shop here again

JC Whitney has always been good to shop with even before they went to a web sight.......

 I would shop here again

Haven't received my order as it was shipped to Washinton State instead of Ingersoll, Ontario, Canada in error

 I would shop here again

WOULD SHOP AT JC WHITNEY AGAIN

 I would shop here again

received the wrong parts for half of the order. vendor has same part number for 2 different style of vehicles. Called customer service and new shipping label was sent via e-mail to send product back. All went smooothly. Great Job.

 I would shop here again

keep up the good work thanks

 I would shop here again

the whole order should have sipped at the same time i got half in a few days and the other half a week later also i was charged an extra fee becuase the box was long but was still very lite mabey weighed tree pounds i think the charge was a little excessive.

 I would shop here again

it was fine and will order again if needed from this merchant

 I would shop here again

Easy to navigate the site and finish my purchase.

 I would shop here again

I have been trying to purchase this item for over 1 yr and it finally became available. Fit is perfect, easy to install and function is as expected!

 I would shop here again

I was very happy with the service I received and I also tell people about the customer service. I was online with a representive and he was very helpful. Yes I would buy online again with J.C. Whitney. Thank you, Jerry Inherst

 I would shop here again

J.C. Whitney was fine with their web site. The California vendor shipped a ripped steering wheel cover. I have returned the cover to the vendor with no repsonse.

 I would not shop here again

Recieved correct oil filters and manual. Received wrong window visors, ordered for 2004 Explorer and received model for F150 Crew Cab instead on 8/14/09. Got courteous service on phone and immediate email with return mailing slip. Sent item back on 8/15/09. Phone operator agreed to ship immediately correct item and charge and credit account for replacement and return of the first incorrect item. Its been seven days and I have received nothing except this stupid questionair.

 I would not shop here again