top of page
Please Sign InClose
Email or User Name:
Password:
Forgot your password?
Remember me on this computer
Please register with Shopping.com.
Share your opinions and help others make informed buying decisions.Close
Email Address:
User Name:(4-14 characters.)
Password:(At least 7 characters, different than username.)
Verify password:
Verification code:

By clicking on the button below, you agree to the Shopping.com User Agreement and Privacy Policy.


Sign me up to receive Shopping.com's great deals and promotions.

Thank You  for registering at Shopping.comClose
The confirmation message has been resent to your inbox.
 
Please check your email account below to activate your membership:


No email yet?
Forgot PasswordClose
Your temporary password has been resent to your inbox.
 
A temporary password has been sent to your email. Once you sign in, please visit your member profile page to change your password.

No email yet?

Please enter the email address you used to register your account. If you can't remember your email, please contact customer service at support@shopping.com.
Email Address:
Clicking on "Submit" will reset your password. A temporary password will be sent to the email you enter above.
 

LightingUniverse.com

LightingUniverse.com
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 3/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 4/5 stars
Selection: 4/5 stars

Horrendous

 
A review by wildeflowers written on Apr 27, 2009
Full review
I ordered a set of lights in February for a recent bathroom remodel.  The website listed that the items were in stock and would arrive within a week.  In fact the website stated that estimated shipping was "fast".  

At the beginning of March, I received an automated email stating that my order was delayed by the manufacturer and would ship in about a month.  At the end of March, I received another automated email again stating a delay and the items would ship at the end of April.  Today was the listed ship day, so I called to check if the items would be going out today and to cancel them if they were not.  I was told that the problem was the manufacturer was not able to fulfill the order until August and that was not a guarantee.  Why I was not informed of the actual problem is anyone's guess.  Needless to say, I cancelled the order.  Although the customer service agent was polite, we shall see if I get a timely refund or if I have to file with my credit card company.  My guess is based on the numerous recent reviews that I will have to file.

My advice is stay far away from this company.  I made the mistake of not checking reviews before I purchased and I am quite sorry.  Perhaps it is true that the manufacturer is not able to fill the orders, however, the lack of communication and inability to fill the order leaves me with a bad taste in my mouth.
 

About the Author

wildeflowers
a member of Epinions.com
Reviews Written:  5
 
 
 
advertisement
 
 

Copyright © 2000-2009 Shopping.com