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Mercantila

Mercantila
 
Average Rating: 3.5/5.0 store rating
On-Time Delivery 3
Customer Service 3
See all Mercantila listings

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Showing 1 - 40 of 538

 
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Great Transaction!!!

by dianemlynch1, December 4, 2009
Couldn't ask for anything better - will certainly buy and shop them again - price and delivery superb!!!  Order arrived earlier than expected

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellant

by kellypw, December 4, 2009
Delivery was on time and there was no damage to the contents.  It went togeather very easily.  Nice quality for the money.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

competent and fast

by mariannaq, December 2, 2009
They sent me a notification at every step of the process, and my air filter arrived very quickly.  I was very satisfied with the whole process.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by dtch, December 1, 2009
Wonderful service.  Great communication.  Knew how my order was progressing continually.  Had the order in 3 days with regular shipping.  Would highly recommend this to anyone.  5 star rating definitely.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Very unhappy!! Mercantila knowingly sent me a damaged piece of equipment. There were strips of cardboard taped around the original box to cover up the damage to the box. It took me forever to get the strips of cardboard off and get down to the actual box   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Exceptional customer service!

by stach, November 27, 2009
I would highly recommend purchasing from this company. I was pleasantly surprised by the exceptional customer service I received and the ease of purchasing through them. I was interested in an Inversion table, but had questions about different manufacturers and models. I was also hesitant to purchase a large item online. But, after reading positive reviews, I decided to give Mercantila a try. I called and was shocked to find, not only was I able to speak to a real person (on a Saturday evening no less) but that person was also very knowledgeable about the product. Shipping was free for the product I purchased and it was delivered on the exact date as promised. They kept me informed by email from the moment of purchase through the delivery. They truly deliver, in every possible way!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

started great but ended up disappointing

by alk1410, November 27, 2009
I called for my order and the women was very nice and quick. My order was delivered on time but I was missing a big part to it. I tried to call them but I was on the phone for over 8 min waiting and I just don't have the time. I wrote an email over 4 days ago and no one has called me back yet.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Well informed and satisfied customer

by kevin_carlberg, November 27, 2009
I have never had so much seller interaction on a purchase as I did with Mercantila. Mercantila would send me emails informing me of the status of my transaction through every step of the way. I appreciate that. The order arrived in a timely manner. To be honest, the product is a gift and has not been opened and checked. However, the writing on the box suggests that it is correct. Thank you Mercantila

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Would use again

by lapalar, November 26, 2009
Every step of the order was painless. From placing the order, to confirmation, to verification - it was perfect. The smiling Fed Ex driver was a plus - especially hoofing 100 + pounds into my garage. Great job.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Mercantila Schwinn 140 Upright Bike Order

by jtmartin, November 26, 2009
The Mercantila Schwinn 140 Upright Bike Order included free Fedex shipping. It was pre-ordered and was delivered as promised by Mercantila when they received it.. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My shopping experience was exceptional and I will continue to use Mercantila.

by glamendola, November 26, 2009
I will shop at Mercantila anytime.  This was my first experience using them and I could not be more happy.  Customer service was exceptional.  I received my product in record time and the shipping was free!  I am extremely satisfied with with the entire experience and I will continue using them for my shopping needs.  Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great online shopping experience!

by take_too, November 26, 2009
Good products, excellent website and super fast delivery.  The company provided package tracking information and updates throughout the delivery.  Product arrived exactly when stated. Great coupons and discounts offered after initial purchase.  Great online shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy shopping.

by toto101, November 26, 2009
Shopping was easy. Item is sturdy. the only con is that it's so high that one has to hold on to something so as not to fall off or fall down. The tension is rather high and no adjustment to lower it.  It's not made for beginners like myself until I can build up my strength first not to fall but hope to get to it some day.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great

by grannyb53, November 25, 2009
It was easy and simple to order the bike. The person that I talked to was very nice and helpful. The speed of the order was great and accurate.  Great Bike.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

MERCHANTILA IS A RIP OFF SCAM COMPANY

by thetablesux, November 25, 2009
I ordered a 5 piece dining room set from The Dining Room Superstore. I was shipped the table only. The quality is terrible the oak trim is and 1/8 inch from the top of the table surface leaving a edge on the top surface of the table.  It is flimsy and useless with no chairs. Without a phone number to call on the website you have to send an email with your number and they are susposed to call back. I wish I would have seen thier ratings before I ordered. Tell all your friends "DO NOT ORDER ANYTHING FROM MERCANTILA"

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Great experience! Easy to navigate, pleasant shopping experience.

by ob7darth, November 24, 2009
I had a great experience with Mercantilla.  The website was easy to navigate, had lots of variety, and good reviews. They have alot of deals  and daily specials. when I found the stroller I liked, The order process was easy.  They sent me a tracking number right away, and I got my stroller in great condition. They shipped my product within 2-3 days and With Fed Ex Ground shipping I got my product within a week.  The email communication was very thourough.  They sent me a confirmation email, one when my order was shipped and a final survey email after I recieved the item. 

 They also had the best price.  I looked at about 5 other stores with the exact same product, and Mercantilla beat them all by $50 or more!!  I'll definately be a repeat customer. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I got an excelent service at Mercantila.

by crazynat, November 24, 2009
I'm very satisfied with my purchase. I got a few e-mails with all information about my order and it's moving. Also I got a couple phone calls asking me f I have any questions. It was delivered quikly.
Thanks for good service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Not trustworthy. Fraud risk?

by bviking, November 23, 2009
Two hours after I ordered a bbq by phone from Mercantila I received an e-mail order confirmation that disclosed a major misunderstanding. I was ordering a free-standing grill - they were preparing to ship a build-in version of the same   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Shop with confidence.

by dennisf34, November 21, 2009
Very fast delivery, exactly as discribed, great emails. A very reliable merchant, knowledgeable sales staff, ready to assist. Shop with confidence.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great service and product descriptions were accurate

by ajlutz1, November 21, 2009
I am very happy with the product and the delivery was faster than expected. Everything was updated on the website quickly and the Rowing Machine Super store was very helpful with my queations. I highly recommend the Stamina 1400 ats rowing machine and the Rowing Machine Super Store. The rowing machine is a great total body workout.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very professional I would reccomend them to my friends

by sz01, November 20, 2009
I was very pleased from the placement of the order through to the delivery.  We were able to track delivery and everything occured as promised

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very positive-would not hesitate to use Mercantila again.

by ljw1313, November 20, 2009
My experience was excellent. Great photos and description of item, fast and free shipping, smooth transaction, highly recommended shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Free shipping, fast service. I'll shop here again.

by spexx, November 19, 2009
I am very pleased with the Gravity inversion table I bought.  It is sturdy and well-made.The shipping was very prompt and FREE.  The price that was advertised is exactly what I paid.The assembly instructions could be more detailed, but I was able to assemble the unit with little difficulty.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fast and Efficient.

by cbbllc, November 19, 2009
I ordered the product at night, it was processed the next day.  I expected to receive the item in two weeks or more and received it in less than 1 week.  Bear in mind the item in question weighs over a hundred pounds.  Can't ask for more.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great product; fast and free shipping!

by hellolani, November 17, 2009
I had searched for this product (a futon mattress) on several sites and found it to be the least expensive here.  With the fast free shipping, the price couldn't be beat!  The mattress arrived within a week of purchasing and the product was exactly as described.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

awesome purchase

by binky7994, November 16, 2009
I had read great things about this vendor online, so I was confident ordering from them.  They lived up to their reputation.  They had the product I wanted at a great price, with excellent delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

slow shipping

by roncachamp, November 15, 2009
The bike arrived in fine shape, but total shipping time was long.  They advertised a fast delivery service, but the order date and actual shipping date were about 20 days apart.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Great company to purchase from.

by sikoop, November 13, 2009
Great feedback all the way through. Very professional. I felt very comfortable with them. Lots of emails to let me know what was going on and all pleasant.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience!

by deanne40, November 12, 2009
The item arrived on time as promised.  I was completely satisfied with the delivery speed and the item.  Great customer service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Pleased

by donlinn, November 12, 2009
Product arrived when promised and was in excellent condition. It was as discribed in their on their site. I am well pleased with their service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very Possitive

by qerdusdm, November 12, 2009
I have not had much time to use my new row machine since I pull a muscle in my back raking leaves, but I can tell you my order came faster than I had expected. Mercantila did a great job keeping me updated on the progress of my order via e-mail. However, before buying my row machine from Mercantila, I checked other web sites for the same row machine, but all of Mercantila competitors were much more expensive and/or did not include free shipping, so I was happy about the price. When I recieved the product it wasn't too hard to assemble. It took me 15 minutes or less. I like equipment that fulfills a basic purpose and its not too complicated. I think this row machine will fit in just fine with all of my other equipment. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Nightmare with Mercantila

by hawkeye57, November 12, 2009
November 11, 2009 – Ordered the Power Gym at Merchantila to be shipped on November 30, 2009. Discussed this with the sales person and told her that I would cancel if it couldn’t ship on that date. She assured me it would and that once it   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Great store, great delivery, helpful products that make a real difference.

by stretchsts, November 12, 2009
Thank you for your super fast delivery of my inversion table. I will recommend your store to everyone. Very helpful products that make a real difference with very little time and effort.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Problem free, fast and painless

by cjshaker, November 11, 2009
Ordered Baratza Virtuoso Coffee Grinder - Fast FREE FedEx Shipping!
Well, it arrived via UPS, not FedEx. It was packaged well, shipped fast, and arrived in excellent condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A good experience!

by pamelar9252, November 11, 2009
I found working with the Inversion Store a pleasure. There were no problems ordering on line, I received my shipment faster than promised, and everything was in the box. A rare find!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

It was a very good experience to shop at your store.

by debg64, November 10, 2009
We are thrilled with the massage table and the delivery was super fast.  It was on sale and was a great value as well.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Outstanding

by nydeb, November 10, 2009
Mercantila had what I wanted at a great price.I purchased a Schwinn 220 recumbent bike. Service and delivery were outstanding and I wouldn't hesitate to purchase from this company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent.

by gourdgal, November 10, 2009
I am very satisfied with my purchase ....both the product and the handling of the order and delivery.  Couldn't be better!

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Recieved the right product quickly

by swblackman, November 9, 2009
I found it easy to navigate the website and to find what I wanted.  I received the product as described, with a very quick turn-around.  I was very satisfied with the experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great price, Fast delivery, professional correspondence

by swatchwatch85, November 9, 2009
I ordered the Stamina Magnetic Resistance 4825 Recumbent bike from Mercantila. The bike requires assembly and was delivered in great condition with no missing pieces. Delivery was fast and the bike was reasonably priced. In fact Mercantila had the lowest price I was able to find for the bike! Once you place your order on the website  Mercantila will send you e-mails to let you know what's going on with your order. Once your order has shipped they will send you a tracking number so that you can estimate when your order will arrive. Mine actually arrived 1 day earlier than expected! Good prices along with polite, professional correspondence means I will definately use Mercantila again for future health equipment purchases!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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