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Moosejaw

Moosejaw
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Moosejaw listings

Read 1,432 reviews
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Showing 81 - 120 of 1,432

 
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Their correspondence is very amusing...

by Moosejaw Shopper, September 14, 2009
Their correspondence is very amusing and great fun. We really enjoyed dealing with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw was great and very...

by Moosejaw Shopper, September 13, 2009
Moosejaw was great and very professional.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection of clothing and gear at...

by Moosejaw Shopper, September 13, 2009
Great selection of clothing and gear at competitive prices. Bonus items as incentives to shop are always attractive.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overall a good experience

by Moosejaw Shopper, September 12, 2009
Overall a good experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The backpack was shipped promptly and...

by Moosejaw Shopper, September 12, 2009
The backpack was shipped promptly and the customer service was great. i never received an email with a tracking number. I had to contact them to track my package. I did arrive quickly however, it was too small so I had to return it. :-(

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick, easy and best price

by Moosejaw Shopper, September 9, 2009
Quick, easy and best price

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service - e-mails are...

by Moosejaw Shopper, September 7, 2009
excellent service - e-mails are answered personally and professionally

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw seems like a wonderful...

by Moosejaw Shopper, September 6, 2009
Moosejaw seems like a wonderful company. They completed my order perfectly (and even took $10 off an item because of their price match guarantee) and their customer service people are full of spunk and spirit. With my $100 order, I was even able to order a free sweatshirt because of their rewards points program. All in all, I had a great shopping experience with them and will definitely go back to them in the future!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very pleased with the items...

by Moosejaw Shopper, September 5, 2009
I was very pleased with the items purchased, the Moosejaw website and the speed of the delivery. Yes I will be ordering from Moosejaw again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am very pleased with my shopping...

by Moosejaw Shopper, September 4, 2009
I am very pleased with my shopping experience at Moosejaw.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received a confirmation e-mail right...

by Moosejaw Shopper, September 1, 2009
I received a confirmation e-mail right away. That's where everything stopped. When I tried to check the status of my order with the order number that was provided, there was no information in their system about my order. When I finally called after five days, the representative advised me that they had to send away for the pants and that they probably would be shipped on September 3, 2009. So far I haven't received any additional communications, phone or e-mail, from this company. I would never, in my life, recommend this merchant to anyone. Their customer service is a joke and how they remain in business is beyond me. Believe me I WILL NEVER order from this company again. I hope you share this feedback with them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Always a good experience.

by Moosejaw Shopper, August 30, 2009
Always a good experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping with Moosejaw was...

by Moosejaw Shopper, August 28, 2009
Shopping with Moosejaw was exceptionally easy and I would definitely use shop with them in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent

by Moosejaw Shopper, August 27, 2009
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

they are fabulous and very quick- easy...

by Moosejaw Shopper, August 27, 2009
they are fabulous and very quick- easy to use!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Generally I like dealing with Moosejaw,...

by Moosejaw Shopper, August 27, 2009
Generally I like dealing with Moosejaw, however after the new site finally emerged there has been nothing but problems. Several pages gives errors and I cannot order without help from the live chat guy. He has now completed an order for me twice. You neeed to fix the site my patience is running out. Futhermore the amount of gear is getting less and less you have catagories with more or less no gear on them. For example paddling gear looks like something you are not going to deal with in the future. Your site gives the impression that you closing down. Even worse is the reward site. There are so few items to select from that it is hard to find something I want to use my points on. Why don't you have the same items there as on the normal site. So in general there is plenty of room for improvements. I hope you get up and running soon or I will have to take my business elsewhere.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I emailed a question I had about a...

by Moosejaw Shopper, August 27, 2009
I emailed a question I had about a product and it was answered promptly. The jacket arrived 5 days before they said it would. Wonderful e-merchant. Highly recommend. This was my first purchase at Moosejaw and will definitely add them to my favorites list.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience

by Moosejaw Shopper, August 27, 2009
Excellent experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best customer service..get back to you...

by Moosejaw Shopper, August 26, 2009
Best customer service..get back to you quickly re any questions..recommend them all the time!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Their website if very easy navigate in...

by Moosejaw Shopper, August 26, 2009
Their website if very easy navigate in , and product selection was excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I will use them in the future.

by Moosejaw Shopper, August 26, 2009
I will use them in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good stuff, quick shipping.

by Moosejaw Shopper, August 24, 2009
good stuff, quick shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received my merchandise extremely...

by Moosejaw Shopper, August 24, 2009
I received my merchandise extremely fast, seems like within a couple of days.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Met or exceeded all my expectations....

by Moosejaw Shopper, August 23, 2009
Met or exceeded all my expectations. Including using recycled shipping materials. Gives credence to their outdoor ethic. If you know what you want to buy, and are not afraid to purchase on line, I definitely recommend Moosejaw.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good communication, fast shipment,...

by Moosejaw Shopper, August 23, 2009
Good communication, fast shipment, would definitely do business again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I really appreciated the free shipping...

by Moosejaw Shopper, August 22, 2009
I really appreciated the free shipping and very speedy delivery of the products. I was amazed that it got here so soon. I was a little taken aback by the tacky catalog I received with the order but I'm an old lady so what do I know!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw rocks! I had never heard of...

by Moosejaw Shopper, August 21, 2009
Moosejaw rocks! I had never heard of them before this order, but i will definitely order from Moosejaw again. Excellent company with a great sense of humor too!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fantastic place to buy online hiking...

by Moosejaw Shopper, August 20, 2009
Fantastic place to buy online hiking goods, will definitely buy with MJ again!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very fast service with no problems...

by Moosejaw Shopper, August 16, 2009
Very fast service with no problems combined with good humor. Great online transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overall a good experience --- fast...

by Moosejaw Shopper, August 16, 2009
Overall a good experience --- fast shipping and items arrived in good condition. However, I did receive a different size than what I ordered for one item. I was told by a customer service representative to mail this item back at Moosejaw's expense.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great experience

by Moosejaw Shopper, August 9, 2009
Great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a good experience. Good...

by Moosejaw Shopper, August 9, 2009
Always a good experience. Good selection, fast delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Experience was great! Will definitely...

by Moosejaw Shopper, August 7, 2009
Experience was great! Will definitely shop there again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw has always been courteous,...

by Moosejaw Shopper, August 7, 2009
Moosejaw has always been courteous, timely, and helpful. We have shopped Moosejaw for years. (Patagonia trip with NOLS.) Just getting their packages replete with witty sayings is worth the shopping experience! One sleeve of the jacket was mangled, yes mangled by some kind of machine. But the customer service was not! I cannot speak highly enough of their consistent execution of service, fair pricing, and value.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It's always fun to shop at Moosejaw

by Moosejaw Shopper, August 6, 2009
It's always fun to shop at Moosejaw

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great

by Moosejaw Shopper, August 5, 2009
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is a great store. They are...

by Moosejaw Shopper, August 5, 2009
Moosejaw is a great store. They are funny, carry great gear at good prices and their customer service is awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is fun. They are quirky. I...

by Moosejaw Shopper, August 5, 2009
Moosejaw is fun. They are quirky. I like that. It is different from all the other companies that are so 'Blah'.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Would like a better description of...

by Moosejaw Shopper, August 5, 2009
Would like a better description of product.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered these shoes to be sent to my...

by Moosejaw Shopper, August 4, 2009
I ordered these shoes to be sent to my brother in New York. I live in South Africa and was able to have the shoes delivered to him without a problem. Originally I hadn't completed the delivery address correctly, but I was able to contact Moosejaw and correct my mistake. I was impressed by the efficiency of service from Moosejaw. Thank you very much. Antony Frank.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

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