Newegg.com

Newegg.com has always been my #1 place to shop. I've always had a great experience and received my product on time. I had recently purchased a few items and 2 arrived broken and 1 which was a hard drive was clicking from the start. I called and was   Read full review...

 I would not shop here again

I recevied the lowest price available anywhere on this unit from Newegg, plus free shipping. I'm also supposed to be getting an additional 20.00 off my bill because I paid with a new Newegg credit card. All in all, a great deal! The unit arrived on time, in excellent condition. The Sony 9 inch DVD player is a beautiful piece of gear, with an awesome screen! As of right now, I'm happy as a clam! Thanks!

 I would shop here again

Newegg does offer good pricing, but has horrible customer service and returns.  If you are buying something like a computer (like me), I would suggest brick and mortar first.  It will be worth a few extra dollars to hop in your car and be able to return your item for replacement or credit.  I returned my laptop and not only have I gotten a refund or replacement (as they advertise), but they still have my broken laptop.  I'm being forced to dispute the charges with my credit card company.  Not worth it.

 I would not shop here again

Newegg allows buyers to order items they do not have in stock and do not back order. Later they send an email claiming the order was voided because the buyer had exceeded a quantity limit. While waiting for Newegg I missed a chance to purchase the item from a seller who had it in stock. Very unprofessional to say the least.

 I would not shop here again

Fantastic service! Great product selection, competitive prices, speedy shipping! newegg.com definitely cares about customer satisfaction!
I would absolutely buy again from them anytime. Highly recommended!

 I would shop here again

Great experience!

 I would shop here again

NewEgg.com performed pretty good. One minor flaw in the process involved my purchasing a 2-year extended warranty & paying for it with my other purchases. However, the 2-year extended warranty DID NOT COME with my order. I had to call to see exactly when I would receive it. There was no mention on the invoice as to WHEN Iwould get it - nor on their ordering site. After phoning, I was told that it would arrive approx within one month. This bit of information SHOULD HAVE been on the ordering site and also on the invoice that I received with the other products I received. It is irritating that I had to spend my time to find out about this little clitch! The only other thing that waas negative was that I paid $2.99 for EXPEDIENT shipping which I thought meant that I would receive it within one business day. Turned out that it arrived six days later.

 I would shop here again

Excellent prices, easy online ordering and processing, on-time delivery in good condition, well packed and top quality goods. Can't think what else one could ask for!

 I would shop here again

We had absolutely no problems. This transaction went very smoothly. We didn't have to track it as it came early!

 I would shop here again

This November 2009 I bought an ASUS P5N-D mb for $90 that came WITHOUT hardware, drivers or manual, in a UPS box, with a case screw still on the board.  It was sold as an 'open box'.  It was obviously used and should have been sold as "USED".  Don't trust NEWEGG anymore.  I won't.

 I would not shop here again

Easy ordering and tracking and unbelievably fast shipping.

 I would shop here again

I could not be more PLEASED! Item arrived in two days - much faster than I even expected. Ordering was very easy and the little TV is perfect.

 I would shop here again

very good.

 I would shop here again

My item arrived a day earlier than had been scheduled, which was great. Pricing was very competitive and Free Shipping cinched the deal.

 I would shop here again

it was great. the ordering process was simple, i received at the time they said, i will definitely order from them in the future

 I would shop here again

I am very pleased with the product & service from Newegg, and will plan to shop with them again.

 I would shop here again

Bought a new laptop from Newegg. It was defective. Sent it back for inspection and repair. Spent frustrating hours talking on the phone to multiple service agents. No one seems to know what's going on. Doesn't follow through -- agents and supervisors don't call back when they say they would. Took several weeks for me to get the same laptop back -- with no explanation of what was wrong and what was done to repair it. I swore I'd never buy from Newegg ever again.

 I would not shop here again

Excellent retailer.

 I would shop here again

I have purchased many electronic items from Newegg.com  for about 3 years. I have never had any problem so far. However, this time I bought a cheap audio cable from newegg, and I kept hearing some bad low sound from my speaker after I plugged it. I contacted Newegg and told about my situation. Amazingly Newegg just gave me a refund without any problema and said to keep the cable. So I did not need to return the bad cable either. This was my first time to try to return item at Newegg, and the customer service was just as amazing as I have heard. They might lose some money because of their incredible customer service, but they know the customer is more important than anything because they will come back to shop at Newegg again!!Newegg Rocks!! Even if some items are a bit more expensive than other sites, you have to buy from Newegg due to amazing customer service!

 I would shop here again

Highly recommended. Newegg seems to run an efficient business.

 I would shop here again

Good. Received Hard Drives. They worked well.

 I would shop here again

Finding the item on the internet was easy. The forms were simple to follow and complete. Once the order was submitted I began to recieve notices of the transaction process, including a tracking number and the steps of the process. The tracking notice gave the date the package would arrive, but it actually arrived a day ahead of schedule, in good condition. I am very satisfied.

 I would shop here again

I have shopped on Newegg.com on various other occasions and have had no problems.

 I would shop here again

very easy to use and understand web site. Product was exactly as portrayed.

 I would shop here again

Newegg is consistently an excellent shopping experience.

 I would shop here again

very good merchant & excellent price on item purchased although they don't always beat other online merchants prices for some exact products

 I would shop here again

Excellent

 I would shop here again

Completely satisfied. Product exactly as advertised, lowest price, by far, compared to other vendors, 2 day delivery.

 I would shop here again

Always great service

 I would shop here again

My shopping experience was acceptable. I would shop at Newegg again.

 I would shop here again

I receive my order in less than 5 days, realy good service

 I would shop here again

The site was beautifully laid out...made shopping easy. The product was in stock and was shipped immediately, although no request for speedy shipping was made, it arrived surprisingly fast. Good prices...would definitely shop there again.

 I would shop here again

I purchased an ac/heater last summer. Cost over $500 and when I received it I emailed them to tell them this had to be a returned item as it had markings of wear and tear ( banged up and scratched) and it wasn't working properly . I never got a reply from them. Never even received a how to return !

I was totally ignored. Well first summer it worked ok -that was it one summers use. Can you imagine paying over $500.00 for 2 months of poor air conditioning?

Heater? Doesn't work at all.  Is anyone aware that when you go into the newegg site to write a review it automatically comes up "excellent"? Shows you they know they are not reputable at all !
So don't go by the ratings you see-that was my biggest mistake.

Customer Service? There isn't any-plain english.

Newegg sucks big time ! Buy elsewhere or beware ! You were forewarned.

 I would not shop here again

I received this order the following day after placing the order! Amazingly fast shipping.

 I would shop here again

      It takes a lot for me to post a review like this, especially one that isn't favorable.  I ordered a DSLR camera, extra lens and accessories on a Tuesday from Newegg. I requested and paid for 3 day   Read full review...

 I would not shop here again

Good pricing and quick shipping.

 I would shop here again

Over the past few years, I've dealt with this company MULTIPLE times. I will go ahead and say that you will not be finding any solid negatives in this review, but I promise to be thorough with my honesty... First of all, I love their search   Read full review...

 I would shop here again

it was excellent

 I would shop here again

Excellent - very fast at getting the order sent out and fast, free shipping. Best price I found on the web.

 I would shop here again

Great experience. Product arrived much sooner than even expected!

 I would shop here again