PCNation

Terrible!!!! by hmichels, December 26, 2002
They have a hidden 15% (min. of $25!) restocking fee in their "Terms and Conditions". I attempted to return a $50 Archos Travel Kit (incompatible with my Multimedia 20) -- unopened -- and they said it would cost me $25 plus I had to pay for shipping!!   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I purchased a refurbished Toshiba... by ckc8008_dt1, December 25, 2002
I purchased a refurbished Toshiba E310 pocket pc from these people's website. Ordered on Sat, received the following Wed. When I powered up the pc the next day, I found a problem with the pc's battery. I found out by calling them that they don't take   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Disasterous customer service, ordering by mmdonut, December 18, 2002
Disaster so far: lesson is pay a few bucks more and shop elsewhere! I ordered a $818 monitor on a Sunday night with "same-day" advertised for Monday. On Monday I received an email stating that my credit card could not verify the alternate shipping   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I bought two Palm m515... by Lance_dt1, December 17, 2002
I bought two Palm m515 PDAs from PCNation. I told them I had to have the PDAs within 5 working days. The PCNation representative took the time to confirm they could do it before accepting the order. I was able to track the order status online. The   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I bought a product from... by Watch_Them_dt1000, December 17, 2002
I bought a product from the website and when I went to check out the price jumped up by $30. So I called the order line and placed the order and it did the same thing to the order representative. He did place the order for the correct price and   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I WILL NOT BUY AGAIN... by Harry, December 9, 2002
I WILL NOT BUY AGAIN FROM THIS STORE. After 11 days my scanner was still in the warehouse and not shipped. What they promise to do over the phone is not done. E-mails are not replied timely. MY EXPERIENCE IS VERY   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

My experience with PCNation was flawless. by sweller, December 5, 2002
They did right by me. I might not otherwise write a review for an e-tailer, but my order was delivered so quickly, I felt they earned my praise. As in all cases, individual results may vary. I chose this merchant because they had what I wanted, at the   Read full review...  I would shop here again	Overall Rating:

DO NOT BUY FROM THIS... by PC_Nation_Stinks_dt1, December 2, 2002
DO NOT BUY FROM THIS VENDOR. I ordered a scanner from this vendor and received it on 10/28/2002. It was defective and I returned it. It is now 12/2/2002 and they still have not shipped the replacement. Calls and e-mails yeild only empty promises,   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I received my printer in... by best_Buyer_dt1000, November 22, 2002
I received my printer in 7 dyas. Great dellivery. No phone hassles or hustles. I would order from them again. Totakl cost was cheaper than if I bought locally. Hence I felt this company deserved a good   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I ordered an Archos Jukebox... by washington_dt1, November 3, 2002
I ordered an Archos Jukebox Multimedia. The item arrived later than expected and was found to be faulty. I called and got an ra# to send it back and a new one was ordered at that time. A month later and numerous phone calls and I still have not   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

PCNation.com - Buy Here if You Already Know what You're Lookin' For by bluefishie, October 17, 2002
PC Nation.com's customer base must not be because of their website. Put plainly, it is cheap. It is poorly designed and difficult to navigate. It is hard to load up the page and product without a high speed connection because there are too many   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

My First PCNation Purchase by joeybear, October 16, 2002
I placed an order by phone, but didn't receive an e-mail order confirmation; despite requesting one. I called customer service late the next day, and had the e-mail minutes after that. The guy who originally took my phone order seemed uninterested, but   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

BEWARE! by drdbuck, September 23, 2002
They lied about stock. They REFUSED to call to remove the hold on my credit card when I canceled the order. This was a large order ($4600), at least for me. My bank keeps holds for 7 days, so I can't buy anywhere else in the meantime.   Read full review...  I would not shop here again	Overall Rating: On-time delivery:

Fast & Cheap by bedwards1000, September 22, 2002
I ordered a Digital camera late on a Thursday and it was in my hand on the following Tuesday. I used the free ground shipping method. No problems at   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Nikon Coolscan IV ED by rahlfr, September 22, 2002
Checked epinions for the right combination of price and rating. Chose PCNation and ordered my scanner, taking advantage of PCNation's free shipping offer. Sent an email question to their customer support and received a phone response within the hour.   Read full review...  I would shop here again	Overall Rating: Customer service:

PC-Nation - I'll buy here again by jim_in_fla, September 18, 2002
I ordered a Microtek 4000tf film scanner. It's an expensive item so I very carefully researched both the scanner and online sources. I chose PC Nation based on 5 criteria: (1) Price (they offered second lowest price I could find),   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I ordered a printer that... by lurch_dt1, February 22, 2002
I ordered a printer that came within two days. I was hesitant after reading some of the reviews, but they were as good as anyone else I've bought from on the internet. I'd buy from them   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I ordered a Kodak Dx3500... by roadrunner007_dt1, February 14, 2002
I ordered a Kodak Dx3500 from them on a Wednesday and I received my package on Friday. Their price was not the lowest but once you factor in their free shipping deal it turned out to be cheaper than other places charging $20-25 bucks for shipping.   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Best price on Garmin Etrex... by NJBubba_dt1, February 8, 2002
Best price on Garmin Etrex Legend and HP psc 950. Shipping was free. Had to back order psc but gave me the option of cancelling the order. All emails were timely and informative. Will shop here   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

First time internet order and... by atnite_dt1000, January 28, 2002
First time internet order and it couldn't have been easier or more professional. Got a 17" KDS flat panel ordered on 1/21/02 and received it via UPS ground 1/24. All tracking info was correct and easy to find. They even called the day after I ordered it   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Ordered a digital camera and... by jeffrey, January 24, 2002
Ordered a digital camera and was given free UPS Ground shipping. Item never arrived after almost 10 days. PC Nation Customer Service was rude and very unhelpful. They wouldn't even agree to send another via overnight delivery. Will not EVER buy from   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Ordered a HP 8150 printer.... by Upset_dt2, January 21, 2002
Ordered a HP 8150 printer. Received e-mail confirmation with instructions to track UPS. Tried later to track UPS but no number. Called to get UPS # and was told order was upgraded to FED-EX 3 day at no extra charge! What a plesant suprise!. Wish I'd   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I placed an order with... by Peter_dt11, January 19, 2002
I placed an order with PC Nation on 12/21 and received confirmation of shipment to my home on 12/22. After many calls I found that the item was on back order but still showing in stock on their site. I inquired again in January and was told again it   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I bought a high-end monitor... by basstrumpeter_dt1, January 14, 2002
I bought a high-end monitor from PC Nation. The price including shipping was second lowest that I found, their customer service was very helpful, the web site is easy to use. It shipped 1 day later than expected but otherwise was a very positive   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

I ordered two Garmin GPS... by galfct_dt1, January 13, 2002
I ordered two Garmin GPS units. The price was the best on the net. The units came when they were suppose to. When I called customer service to ask a question they were a delight to talk to.Great site &   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Had a terrific experience with... by CowboyBebop_dt1, January 11, 2002
Had a terrific experience with these guys. Ordered a number of video games this year - found they had the best prices through DealTIme - and my ordered arrived in three days. No problems, no frills, great   Read full review...  I would shop here again	Overall Rating: On-time delivery:

I ordered a Sony AC-VQ850D... by ilsang, December 20, 2001
I ordered a Sony AC-VQ850D Battery Charger on Sunday morning and received a confirmation of my order via email and and UPS showed up at my door 2 days later. Price is good and the S&H is also good. No sale pressure and no confirmation call back. Great   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Took two days to contact... by lbdavec_dt1, December 18, 2001
Took two days to contact me regarding an order that was meant to ship same day. Then wanted to charge an extra $50.00 handling fee because of their inability to ship and wanting to use another   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

Why does it advertise a... by Frank_dt4, December 12, 2001
Why does it advertise a product it does not have? It's price for the product I want is so much lower than it's competitors I know it was a "loss leader", and if it ever had any of these products to sell, they were very few. When sold out, it should   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I ordered a Sony Digital... by Mitch447_dt1, December 10, 2001
I ordered a Sony Digital camera + extra memory from them. Arrived in two days with the factory seals still intact. Not the cheapest price on the camera but when you factor in the price of shipping (4.95) and the accesories they were pretty close. I would   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

Worst online experience I have... by Wildebeast_dt1, December 1, 2001
Worst online experience I have had since Christmass '99. I ordered online, got called because I wanted it shipped to my work address, then two days later they told me it was on back   Read full review...  I would not shop here again	Overall Rating: Customer service: On-time delivery:

I ordered a flat screen... by Tripm_dt1, November 19, 2001
I ordered a flat screen monitor online at 10:00p.m. and it shipped the following day. I called customer service to get the tracking number, they were very polite, have good product knowledge and helpful. When you get great service and great pricing, you   Read full review...  I would shop here again	Overall Rating: Customer service: On-time delivery:

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