A review by
dazhdbog written on Jun 14, 2008
Full review
I recently ordered a refurbished PDA from gizmos2go.com. Although I did receive the product in good time and good condition, I will not purchase from them again. Shortly after my purchase, I started seeing unauthorized charges on my card. Since this is the only online purchase I have made with this card recently, the connection to gizmos2go.com is clear. I was fortunate to catch most of the charges while they were still in pre-authorization and successfully disputed the one charge that did post to my account. I have read (after the fact, unfortunately) similar complaints from other customers. Since this problem apparently goes back a few years, either gizmos2go.com is not interested in securing their customer data, or they themselves are the crooks.
Also, I feel a warning is in order. If you choose to purchase from this company, you are taking some serious risks. They do not refund money for ANY reason (this fact can be found on their website) and if you have to return an item YOU pay for the return shipping. Though this is legal, it is highly unethical as it leaves the customer with no recourse and with extra expenses, even if the company is clearly at fault. The examples they give to justify their position are irrelevant and laughable as a reputable company will take responsibility for their faults and not burden the customer with further expenses.
One final note, they offer rewards for positive reviews, so take all positive reviews you see with a grain of salt, especially since so many of them are vague.
I got lucky this time, but I won't be taking my chances with them again.