Super Warehouse

Full review
I placed an order on Friday May 8th, the item showed instock and that it would process with in 72 hours.  I checked the status on Monday an all it showed was the order itself.  I emailed customer support and 5 hours later got the following response:


Thank you for your business!

Your order is currently being processed.  The tracking number for your shipment will be available as soon as your order has been shipped.  Thank you for your patience.
           
If you have any questions or concerns, please feel free to contact me via e-mail or by phone. 

Thank you for shopping with Super Warehouse.

Have a great day.

I wanted the status, I realize that a tracking number results from shipping so this was NOT an answer...so I called, I was told that orders were delayed and my order would process Wednesday the 13th.  On Wednesday there was no status.  I called again, after 16 minutes on hold, I was told that my order SHOULD process in the next 7 to 10 days and ship 7 to 10 days later.  The projected delivery date was the 22nd.  I canceled the order and requested an email confirmation.  4 hours later I called again, requested and got my cancelletion confirmation.