Surfside Mail Order

This was my first order with Surfside.... by Surfside Mail Order Shopper, July 16, 2007
This was my first order with Surfside. When my package was delivered all I recieved was an empty box with no watch. I was obviously disappointed, however I called the following morning and spoke to a customer service rep who was quite helpful. Surfside ending up sending me another watch at no extra charge. In all the service was good and I would recommend surfside to others.  I would shop here again	Overall Rating:

Shipping was super fast! Very happy... by Surfside Mail Order Shopper, July 7, 2007
Shipping was super fast! Very happy with merchant - would shop again anytime!!!  I would shop here again	Overall Rating:

This was a quick and easy purchase.... by Surfside Mail Order Shopper, June 20, 2007
This was a quick and easy purchase. Thank you.  I would shop here again	Overall Rating:

everything was fine-- they actually... by Surfside Mail Order Shopper, June 20, 2007
everything was fine-- they actually were the only store that had the shoes i was looking for  I would shop here again	Overall Rating:

Excellent service. by Surfside Mail Order Shopper, June 20, 2007
Excellent service.  I would shop here again	Overall Rating:

Shopping at Surfside was a good... by Surfside Mail Order Shopper, June 20, 2007
Shopping at Surfside was a good experience. I received the product in good condition and in an acceptable amount of time.  I would shop here again	Overall Rating:

My Granddaughter sent me your website... by Surfside Mail Order Shopper, June 20, 2007
My Granddaughter sent me your website with a picture of the items I ordered her for christmas. She really like the bedding. So she's happy and so am I Thanks  I would shop here again	Overall Rating:

Nice large selection of goods, good... by Surfside Mail Order Shopper, June 20, 2007
Nice large selection of goods, good price. Ordering was convenient and delivery was prompt  I would shop here again	Overall Rating:

My order arrived right on time, just as... by Surfside Mail Order Shopper, June 20, 2007
My order arrived right on time, just as expected. I would buy from this company again without hesitation.  I would shop here again	Overall Rating:

- website was difficult to use - the... by Surfside Mail Order Shopper, June 20, 2007
- website was difficult to use - the item was not properly described (no sizes were listed) - phone calls were not answered, messages were not returned - the item was not in stock - after I placed my order, I was not notified that it had been canceled due to the item not being in stock - emails and phone calls requesting a "special order" were not returned or responded to  I would not shop here again	Overall Rating:

It was great highly recommend them. I... by Surfside Mail Order Shopper, June 20, 2007
It was great highly recommend them. I actually went down to the store to shop some more.  I would shop here again	Overall Rating:

I was satisfied with everything. I... by Surfside Mail Order Shopper, June 20, 2007
I was satisfied with everything. I recieved my merchandise on a timely manner and at a good price. I would definitely shop here again. Thank you so much for great service.  I would shop here again	Overall Rating:

The shoes that were shipped were the... by Surfside Mail Order Shopper, June 20, 2007
The shoes that were shipped were the wrong color. We contacted the company for a return invoice number, but have not received any information on the refund. I would appreciate some information on the return status and refund of our purchase. Thanks  I would shop here again	Overall Rating:

I order one style of a product and got... by Surfside Mail Order Shopper, June 20, 2007
I order one style of a product and got a different style instead, then the style I wanted was no longer available. I am still waiting for my refund.  I would not shop here again	Overall Rating:

Good product, good service. by Surfside Mail Order Shopper, June 20, 2007
Good product, good service.  I would shop here again	Overall Rating:

good, but shipping should be either... by Surfside Mail Order Shopper, June 20, 2007
good, but shipping should be either faster or less money, one or the other  I would shop here again	Overall Rating:

I ordered the gloves, they showed up a... by Surfside Mail Order Shopper, June 20, 2007
I ordered the gloves, they showed up a couple days later in new condition. Went as planned, thank you.  I would shop here again	Overall Rating:

it was great by Surfside Mail Order Shopper, June 20, 2007
it was great  I would shop here again	Overall Rating:

Very nice by Surfside Mail Order Shopper, June 20, 2007
Very nice  I would shop here again	Overall Rating:

Perfect! :o) by Surfside Mail Order Shopper, June 20, 2007
Perfect! :o)  I would shop here again	Overall Rating:

Order complete and no problems. by Surfside Mail Order Shopper, June 20, 2007
Order complete and no problems.  I would shop here again	Overall Rating:

My daughter(13yrs old) was so excited... by Surfside Mail Order Shopper, June 20, 2007
My daughter(13yrs old) was so excited about her swim suit,because no other merchants had this style at our Carlsbad, CA mall. She wanted it for 8th grade graduation. So she ended up with a unique swimsuit that none of her friends had at school BBQ's, bonfires and end of the year parties.It was very cute. Please keep us on your catalog mailing lists.  I would shop here again	Overall Rating:

They advertised a product that wasn't... by Surfside Mail Order Shopper, June 20, 2007
They advertised a product that wasn't in stock as being in stock. I had to call them to see where my item was or if they even had it. After I called I received an email from them 3 days later saying they didn't have what I ordered and that they apologized and that they would credit my card back.  I would not shop here again	Overall Rating:

I have not received the shorts i... by Surfside Mail Order Shopper, June 20, 2007
I have not received the shorts i ordered yet.. it seems to be a really long time for shorts to take to be mailed.  I would not shop here again	Overall Rating:

Cheers to all ya'll at surfside, i'll... by Surfside Mail Order Shopper, June 20, 2007
Cheers to all ya'll at surfside, i'll definitely be back  I would shop here again	Overall Rating:

great service by Surfside Mail Order Shopper, June 20, 2007
great service  I would shop here again	Overall Rating:

everything was as expected by Surfside Mail Order Shopper, June 20, 2007
everything was as expected  I would shop here again	Overall Rating:

the product actually got to me sooner... by Surfside Mail Order Shopper, June 20, 2007
the product actually got to me sooner than I anticipated. I also found that your products were cheaper in price than others. The customer service also helped me actually understand what I was buying. On top of that, they did it with confidence. Good Work.  I would shop here again	Overall Rating:

great by Surfside Mail Order Shopper, June 20, 2007
great  I would shop here again	Overall Rating:

Easy online experience with great... by Surfside Mail Order Shopper, June 20, 2007
Easy online experience with great personal help when I phone the store directly.  I would shop here again	Overall Rating:

Excellent selection, good prices, fast... by Surfside Mail Order Shopper, June 20, 2007
Excellent selection, good prices, fast shipping.  I would shop here again	Overall Rating:

The product came very fast and was in... by Surfside Mail Order Shopper, June 20, 2007
The product came very fast and was in excellent condition. Thank you!  I would shop here again	Overall Rating:

Everything was great and easy to do by Surfside Mail Order Shopper, June 20, 2007
Everything was great and easy to do  I would shop here again	Overall Rating:

I recall ordering a pair of shoes that... by Surfside Mail Order Shopper, June 20, 2007
I recall ordering a pair of shoes that i never received or was charged. (i no longer want the shoes so it worked out in the end for me.)  I would not shop here again	Overall Rating:

Very good customer service, live chat... by Surfside Mail Order Shopper, June 20, 2007
Very good customer service, live chat and quick e-mail respons, also very nive products. But sadly I got a Volcom-short, in stead of the Volcom-jean I ordered and payd for. They look kind of alike, but anyway... I wouldn't exchange my short for the right product, because they didn't wanted to ship to Norway, where I come from, and it would been very expensive for me with an extra intermediate shipment.  I would shop here again	Overall Rating:

The flip flops were a hit with my girls by Surfside Mail Order Shopper, June 20, 2007
The flip flops were a hit with my girls  I would shop here again	Overall Rating:

great by Surfside Mail Order Shopper, June 20, 2007
great  I would shop here again	Overall Rating:

keep up the good work by Surfside Mail Order Shopper, June 20, 2007
keep up the good work  I would shop here again	Overall Rating:

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