WolfCamera.com

I ordered a Panasonic DMC-FZ10 from Wolfcamera.com at full price of $599.99 on 12/16. I received it two days later. Fast service.

However, they did not include the DigitalAdvantage package that was supposed to come with the camera. I called and they said they would ship it immediately.

The major problem was that both in the 1/4/04 paper and online, they have the camera on sale for $60 less. I feel that because of how recently I bought the camera, I should get a refund of the $60.

They refused saying I was outside the 10 day return window, so I would not get the refund. I'm not happy about that and appealed to a supervisor with no success. I intend to write, but expect another turndown.

 I would not shop here again

I bought the camera with this store and it has some problem with LCD screen. I return the product to them and asking for new one. They said only 2-3 days the new one will return to me but I waiting about 15 days. No new one come. During that day I call them many times and I get different answer for my problem. Finally I make a decision to cancel the order and go to buy with another store. VERY BAD SERVICE.

 I would not shop here again

We purchased a Sony Video Camera from a LOCAL neighborhood Wolf camera
store as a gift. We were sold on the idea of local sales and service support. We purchased an extended maintenance
agreement. Eleven months later we had a problem with the film loading mechanism. The store said they were unable to locate invoice records, name, address records, maintenance agreement, or camera serial # info. and refused to take the camera in for service. Don't be misled by these folks


 I would not shop here again

I called Wolf camera to inquire about a Nikon F100. The guy on the phone has very little clue about Nikon products/lens. The he said he could not give me a price because his system was rebooting. After wasting some 20 minutes an a number of "can you hold on sir" and then he disconnected me.

I redialed(don't know why I bothered) and another sales guy picked up the phone. He was more knowledgeable, however I had similar problems. This guy also took ages to find the price, but alway cam up with the price of lens range or models that I did not ask for.

Seems like a Joke talking to these folks. I wonder if they just hire school kids who learn on the job. Anyway, after wasting 45 mins I did not get the price for the Nikon F100 or the f2.8 lens and flash.

Just to keep things straight, the service in Wolf Camera shops is far better and varies from shop to shop.


Kay

 I would not shop here again

May 3, 2003. I tried to order the Fuji Finepix F410 which they said they had in stock in the US version, although I talked to Fuji the same day and they said the F410 would not be released in the US until August. Also they wanted to charge $499 for the   Read full review...

 I would not shop here again

WolfCamera.com helped me make my foray into the world of "real" cameras. Wolf offers a wide selection of cameras, lenses, and accessories on their website. They also feature online specials, rebates, and coupons.

Easy to Compare   Read full review...

 I would shop here again

I ordered a Nikon Coolpix 5000 digital camera. With this I ordered a lens cleaning cloth, and 128 mg flash card, and a leather carrying case. After a week of them refusing to tell what city it was shipped from I recieved a Nikon CoolPix 885 without the   Read full review...

 I would not shop here again

I have attempted to order a telephoto lense for my Nikon digital camera on April 4th. My expected delivery is the first week of June!! Everytime I check the status it moves further and further into the future. This is the first and last ime I get   Read full review...

 I would not shop here again

I ordered a Burner about 4 weeks ago. The Cust Service was great! Very helpful and nice. I cannot wait until I can order from them again... maybe I need some more tech   Read full review...

 I would shop here again

I beat their best price on Minolta 115 Freedom Zoom Camera by $39.00 and had it in two days. I tried to deal with them over the phone to get a better deal with none offered. Their salesperson was excellent in helping me to pick the right camera with the   Read full review...

 I would not shop here again

Even though it was more money, I ordered my Canon Elph2 from Wolf because I knew the name and the price included a battery, film and case. Since I'd had a bad experience with a New York dealer who sold me a remanufactured camera as new, I was wary of   Read full review...

 I would shop here again