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Horrible and stressful experience! Never again would I consider them as a vendor.
by karenmalpt, September 2, 2008
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Overall, I would never use Invitation Consultant, Inc. again. They were impossible to deal with. When we first received our invitations the spacing was completely off on our wedding invitations and they did not follow our instructions with regards to font. They quickly sent back a 2nd set of invitations but when we received our correction order the invitations were again wrong!! After a third time we realized our Rehearsal Dinner inserts curved to the right and we were embarrassed to send them out!! When *finally* addressing the invitations we realized that they shorted us by 25 envelopes!!! That's very distressing for a bride when she has to get her invites out. It seems they really waste a lot of paper/trees for all the corrections they had to make for us. On the positive side, they respond quickly to email and they have a website that's fairly easy to use. Overall, never ever would I consider using them again for any occasion. Their cheap prices will be paid for in stress and frustration - something none of us need in our days!!!
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I had a great experience with <i>Invitation Consultants</i>.
by njchicaa, March 9, 2008
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I'm getting married in about six weeks and am about the furthest thing from Bridezilla you could imagine. The ceremony is going to be small and on the beach at the condo complex we are staying at in Mexico. The bridesmaids picked their own dresses.
Read full review...
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Good Customer Service
by dennis7589039, July 5, 2007
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I initially had some problems with the printing of my order. After working with two people and not having the issue completely fixed, I sent an email to the customer service manager. Later, I received an unsolicited call from the owner of the company, who made everything right. I appreciated his efforts to help and speak to me personally.
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We did not get the stickers that came...
by Invitation Consultants Shopper, September 23, 2006
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We did not get the stickers that came with our purchase. We did order extra stickers and we got those. Other than that there were many choices at Invitation Consultants.
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Have already recommended to others.
by Invitation Consultants Shopper, September 7, 2006
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Have already recommended to others.
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Overall an easy and efficient system...
by Invitation Consultants Shopper, August 24, 2006
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Overall an easy and efficient system with good quality and fair prices
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Good shopping experience overall with...
by Invitation Consultants Shopper, July 15, 2006
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Good shopping experience overall with excellent shipping times - my order arrived ahead of schedule.
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Easy and completely satisfied with...
by Invitation Consultants Shopper, July 12, 2006
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Easy and completely satisfied with shopping experience and product.
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So pleased and I received many...
by Invitation Consultants Shopper, June 22, 2006
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So pleased and I received many compliments on the choice of invitation.
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Minor delay due to goods being damaged...
by Invitation Consultants Shopper, June 21, 2006
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Minor delay due to goods being damaged by water (the package was on the doorstep for 2 days). However, they were prompt and courteous during the process of sending a new order. Second shipment received in a timely manner and in good condition.
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Outstanding service.
by Invitation Consultants Shopper, June 18, 2006
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Outstanding service.
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We loved the invitations but think you...
by Invitation Consultants Shopper, June 12, 2006
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We loved the invitations but think you might want to offer more ink colors, especially turquoise.
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I had to pay for a proof of my order,...
by Invitation Consultants Shopper, May 27, 2006
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I had to pay for a proof of my order, which was wrong when they sent that. I sent a note back with the corrections and they were completely ignored. I sent a note back when I received the invitations with the errors and they reprinted them and overnighted the order to me free of charge.
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Your phone assistance was amazing....
by Invitation Consultants Shopper, May 17, 2006
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Your phone assistance was amazing. each person I spoke to to was extremely helpful,as well as polite. Your invitations were beautiful. Thank, Joan Peterson
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Fairly easy to use order process...
by Invitation Consultants Shopper, March 6, 2006
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Fairly easy to use order process online. Quick turn around time.
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Received invitations when expected and...
by Invitation Consultants Shopper, March 1, 2006
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Received invitations when expected and they were exactly what we wanted.
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The shopping experience was excellent...
by Invitation Consultants Shopper, February 27, 2006
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The shopping experience was excellent and Ilove the invitations.
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I emailed a thank you on my own because...
by Invitation Consultants Shopper, January 31, 2006
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I emailed a thank you on my own because of the excellent service I received from the time of the initial order to the very end. I dealt with mostly Amber and could not have received more prompt and courteous service. I would have no problem with referring or ordering again myself.
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My shopping experience was excellent....
by Invitation Consultants Shopper, January 25, 2006
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My shopping experience was excellent. I had to call and add something to my order and the customer service rep (I'm sorry but I don't remember her name)was very helpful. I would certainly make another purchase in the future if the need arose. Thank you very much.
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