Avoid this product!!!!

Wow! What a cool idea! It's like having an integrated MP3 jukebox, DVD player, CD player, radio, & home theatre in one small unit. At least it would be a cool idea if it worked. Unfortunately, the 3-2-1 GSX simply doesn't work and Bose needs to come clean on that issue.

I purchased this system (despite the steep cost) because of previous positive experiences with Bose. I'll admit I was happy with the sound of the system but became concerned when the unit began to refuse to store CDs to the media center. After talking to Bose's tech support, I was again impressed when they overnighted a replacement system to my home.

After setting up the new system, I attempted to load the music database update I'd received in the mail ... the update refused to load and locked the system up. We also began having problems with the system freezing during DVD viewing and refusing to eject the disc. Each of these discs played flawlessly on our other two DVD players. After several calls to tech support they again sent out a replacement media center.

Round three: After setting the system up (again) it did load the music update & appeared to be functioning properly. However, later the same evening the system inexplicably went mute ... there was no audio regardless of volume setting for any input other than stored music. Powering the system off & then back on resolved this glitch.

For the money, this ought to be a plug it in and never-worry-about-it system. Instead it's nothing more than an expensive headache. Shame on Bose for marketing such a poorly designed product with buggy software.