Wedding gift that doesn't give

I registered for it- so I can't complain. I chose this model simply on looks alone. It's got a large window, lightweight, and I liked the interior build (they created a half moon extension inside to fit a pizza). Unfortunately this model leave me longing. Longing for toast in under 10 minutes, evenly cooked food, and silence as I sip my morning coffee waaaaiiiiiting for my 10 minute toast. There are (3) dials. One is a timer with option of light medium & dark. The other dial is Bake, Broil, or Slow Bake. The third is temperature in degree ranges, similar to an oven. The beauty of a toaster oven is not having to use the real oven. Intuitively- there should be a built in heat for light medium & dark & it should apply to the WHOLE of what you are cooking. I am constantly getting things burnt in the back. Next time I will take a loaf of bread with me into the store for realistic testing.