All Show - No Go

We purchased a complete set of Jenn-Air appliances for our remodeled kitchen. The refrigerator doors were not closing properly.

The first technician put fender washers in the door hinge of my $2000 refrigerator. At that point, the door closed, but was now uneven with the other door. The technician told me "that's just how it is."

Tech two came and disassembled the doors, put everything back incorrectly, and told me he had to order parts.

Although Jen-Air is marketed as a high-end appliance, trust me, it's not. It is poorly constructed of cheap materials. I wish I could return the whole lot of appliances for a $5300 refund!!

-UPDATE-
I have talked with 4 representatives from Jenn-Air since posting this review. 3 of the four reps have sent incorrect replacement parts overnight.

The forth rep directed me to their secret parts site at http://www.partselect.com (shooosh, don't tell anyone!) where I was able to select and e-mail my parts request. They will be overnighted.

If you love talking and argue on the phone with complete strangers, taking time off work to accommodate their "window of opportunity" and having service technicians visit your home, then buy a Jenn-Air!!!