DO NOT BUY THIS PIECE OF CRAP!
Pros:
Delightful color scheme. The blue is very nice. The contrasting gray is swell.
Cons:
The thing didn't work. The salesperson told me it only works with "simple" printers.
The Bottom Line:
Stay away from this POS. Don't make the mistake I did.
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Overall Rating:
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Author's Review
Linksys is run by morons. I first went through the install process on my Canon printer by myself. It wouldn't work, so I called tech "support". After an hour of going through the install process, disabling my firewall, turning off my anti-virus, deconfiguring my printer, etc., etc., the guy (in the Philippines) mentioned that my printer might not be compatible with the print server at all. I had given him the model information multiple times, and asked, at that point if he could check the list, to see if we were just wasting time. He assured me there was no list, and trial and error was the only way to see if it would work. After all the changes he had me make, I could no longer use my printer, even connected directly to the computer. I asked to speak to a manager, but after several more minutes on hold, I threw in the towel. The following day, I reinstalled my printer's drivers and got it working directly from the USB port. I then tried again to install the print server. It seemed to work: the wizard found and identified the printer through the wireless router, etc. But, alas, my excitement was short-lived. SO I called tech "support" again, and went through what I had gone through thus far. I told him the model of the printer and he told me it wouldn't work. No matter what. Just wasn't compatible. WTF? Why wouldn't Linksys simply have a list for potential buyers to check? Hard to imagine this would be costlier than the idiocy I experienced. So, I would steer well-clear of this product and Linksys in general. When you call technical support, you get a message saying "Due to the overwhelming response to our products, we are experiencing long delays". So I called "Sales" and got through immediately. Seems like the "response" is on the service end, not the sales end, which is quite telling, I believe. I am not sure what I will buy, but the router is going back, as is the print server. Of course I now have to pack it all up, drive back to the store and deal with the return. This is just so stupid, it is amazing that a company like Cisco could be run this poorly.
Thanks for listening.
J
ZDTronic.com
