Not able to start the brand new product

I bought one as it seemed as great value. I am not able to get this thing started at the first place. Tried recharging, reading manuals, searching net, formatting with drivers (which goes on and on .....) and every thing i can think of.
No reply from tech support though i have sent multiple mails.

So the moral is.

Dont go for the cheaper options, buy IPOD and be happy guys