10 out of 10 people found this review helpful.
Questionable device
Date of Review: Feb 22, 2006
The Bottom Line: Avoid this device until they figure out how to fix the drivers in their support group.
I purchased this device and now I can't use it. I needed a bigger drive to transfer files from work to home. This one is a really nice size, physically and storage wise. But, I brought it to work and plugged it into my DELL Precision workstation 360. The system does not recognize this device. In the Device Manager it finds and "unknown device". It doesn't assign a drive letter, the light just turns off and it's useless. I thought I had a bad one. I brought it home and plugged it into my three other computers and the drive works. It's a funny drive that has this U3 thing on it. The U3 is supposed to be cool and allow you to transport your applications along with your data but the software shows up as a CD (read only) drive as one drive letter and then another drive letter for a big data space of storage. U3 just gets in the way of what you want to do. On my home computers it was recognized and I could put data on it. I have a SONY desktop and DELL desktop and a Fujitsu laptop and this drive works on them all. But at work? No. I have found older computers here that it works on but not on mine. I had our IT department look at it and they threw up their hands. Computer is ok, other drives work in it - so end of that tune. I contacted SanDisk and at first they were trying to help. Once they found out the drive works in other computers they just said, "sorry about that" - case closed. I went to DELL to try to find the latest drivers and I installed them. Nothing. I went to Microsoft and since I'm behind a company's IT department they refused to help me. I'm stuck. I can't move data back and forth from work to home like I wanted to. I am pretty sure this is just a USB driver problem since other computers work and my drives work on other devices. It has to do with this U3 thing getting in the way and being actually two drives in one. I don't know where to turn and I'm probably just out the money. My IT department says to buy a Kingston. I probably will.
Be very careful and return this device to where you purchased it if it doesn't work for you.