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| Store Description | This description is solely provided by Pottery Barn |
| Expertly crafted furniture and home decor. Designed for the way you live, our home accessories and outdoor furniture enhance your way of life and bring unique character to your home. Find home furnishings for every room at Potterybarn.com. | |
| Customer Service | |
| Corporate Address |
151 Union St.
San Francisco, CA 94111 |
| Phone | 888.779.5176 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 888.779.5176 |
| Payment Methods | |
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American Express
Bank card
COD
Carte Blanche
Cyber Cash
Diner’s Club
Discover
JCB
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Mastercard
Money Order
PayPal
Personal Check
Purchase Orders
Store credit
Visa
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| Special Services | |
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Available 24 Hours a Day
Confidential by Customer Request Only
Customer's Info is Confidential
Gift Services Available
Guaranteed Security
International Shipping Available
Live Customer Representative
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On-line Order Tracking System
On-line Ordering Shopping Cart System
One-Click Ordering
Pickup locations
Secure Ordering/Payment
You Must Register
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| Delivery Options | |
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FedEx 2 Day
FedEx Ground
FedEx Overnight
International
UPS 2nd Day
UPS Ground
UPS Priority Next Day
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UPS Standard Next Day
USPS Express Mail
USPS First Class Mail
USPS Media Mail
USPS Priority Mail
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Other:
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See site for more options |
| State Sales Tax | |
| Pottery Barn collects sales tax in the following states: | |
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Alabama Arizona Arkansas California Colorado Connecticut District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Nebraska Nevada |
New Jersey New Mexico New York North Carolina Ohio Oklahoma Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington Wisconsin |
| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final–sale items which are identified by a price which ends in .99. For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or purchase, whichever date is later. You may return merchandise through the mail for a refund or replacement. | |
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